As owner of an all-female IT support company, I purchased this tool for all my techs for Christmas last year. We're all absolutely enchanted with it. Leatherman's tools are ok, but if you work on Compaqs you have to have the Torx bits. We've already got cell phones, pagers and pdas hanging off our belts, and there's just no room on a gal's belt to add a Leatherman and the toolbit accessory. The cybertool fits in a pocket or purse and gets the job done while maintaining our sleek appearance. One caveat, however - if you leave this thing at a client site it will NOT be there when you return for it!! So now I'm up here looking at the Cybertool 34 - we'll see how it stacks up against the original.