If you like hot food, this is for you.  I have had Gumbo in New Orleans more than once and made by Louisiana natives several times in other states.  Never was it hot.  This was some time ago, and I think the general population is eating hotter food now.  So, maybe that is true about Gumbo...I don't know. I certainly did not expect anything hot when I ordered this.  Two stars because I ate it with crackers and a milk chaser.