This review is for the new product, supplied by Amazon. This is indeed a new product, supplied in the genuine HP retail box. There is a notation on the box saying that some parts may have been "selectively recovered" from cartridges returned to HP for recycling. I take this to mean that HP is incorporating some recycled parts in new products to keep them out of the landfill. Sounds good to me. The product looks and works just like any new product would. And if you want to return your empty toner cartridge to HP to recycle it, easy instructions for that are in the box.