Like other bi-phase eye makeup removers this comes as two layers that you shake to mix up right before use.  On a cotton pad this easily removes my eye makeup without pulling.  The formula is slightly oily, but it is nothing like a straight-up oil cleanser.  This does not sting the eyes at all, which makes this a winner in my book.  This took off my eyeliner with no problem.  Be advised, if you wear shimmery eye makeup I was left with some shimmery bits behind on my eyelid.  They weren't heavily stuck on, but it did take a once-over with a cloth to make sure everything was gone.  Overall, this is a nice and gentle eye makeup remover that works.  I enjoyed using it.