Oh beauty products... what a crap shoot. You pay a lot, you agonize over ingredients you look at reviews and then... wait and see if it has any effect at all. If this product was sold as really thick moisturizing cream with natural ingredients I'd give it 5 stars. I think the thickness people have complained about is because either their skin type is more oily or they're not used to natural products that in my experience are less absorbent or at least slower.