This remover works exactly as it's supposed to. You must shake it first. It removes all types of makeup, including long wear and waterproof. It doesn't have a fragrance. I like that it does not leave your skin feeling too oily afterwards--like some waterproof makeup removers. I also really like that the dispensing hole is small, so if you tip it over, the entire bottle doesn't immediately spill out. My Este Lauder remover only has a cap; so if I'm using it and accidentally tip over the bottle, it spills everywhere.