My skin has multiple personalities.  It's oily, sensitive, gets easily irritated and breaks out, gets dry flaky patches, and no matter what cleanser I use, something (the oiliness or the dryness) gets aggravated.  For years, I've stuck with my trusty Cetaphil cleanser and tested other products in between.  My Mom actually gave me this cleanser after I house sat for her and used it and I'm SO glad I tried it.  I absolutely love, love, love this cleanser.  It cleans without stripping my skin, without making my face feel tight, and it takes off every trace of make up including eye make up and mascara. My face is soft and smooth with no dryness, no irritation, and it doesn't feel greasy that way it did with some other gel/cream based cleansers.