I wanted to love this hair dryer because I was so impressed with reviews here and on other sites, and also, my hairdresser swears by it.  It is expensive, but the really professional Elchim can run into the hundreds of dollars.  I was also very impressed with the seller and the care they took in preparing the package and the speedy service.  The only problem with the hair dryer packaging is there are no instructions.  I had to go online and try to find out how to use it, and learned that it does give off a lot of heat so I was very careful to use the lowest settings so as not to damage my hair.  This meant it took ages to dry my thin hair.  Many said they found it heavy, but I didn't.  I also had to use the small defuser that came with it because if I didn't it would blow my hair into a wild mess.  What I did find was it left my hair shiny and soft and no frizzies.  However, that was the problem and the reason I ended up returning it--it left my baby fine, thinning hair too soft and flat. I have learned that hair dryers are tested on people with normal hair, and lots of it--if any are specifically made or tried on those of us with baby fine and thin hair, I just haven't been able to find THE one.  I hope I wasn't premature in sending it back because I must admit my hair was in need of highlights and color.  Oh well.