It sucks others haven't gotten this to work for them. I hope they are using it correctly and letting the product settle completely before using. As for me, this product is hg and I have bought it three times so far. It is best for whiteheads although I definitely use this on popped pimples to keep them from coming back. I have also used this successfully on forming cystic pimples and they flattened. No it doesn't work every time on every single pimple. And some pimples just get really horrible no matter what you use on them. But this stuff is my most reliable spot treatment for overnight, and I will keep buying forever. Only con is that in the winter when my face isn't as oily it's harder to wash off in the morning and can leave a pink cast if my cleanser is too gentle.