This coffee maker makes good coffee, but all the little parts, which don't fit together quite right will make you crazy.  This is a pain to clean.  The basket is large and over time became more difficult to remove.  After a few months, I couldn't get it out, even with a pliers.  Also after a couple of months the automatic drip control broke off, when trying to remove the basket.  I emailed the vendor several times more repair or a replacement part...no response.  Now that the machine hasn't been cleaned properly for a few months the coffee doesn't taste that good.  In the trash it goes.  The machine also "beeps" at you a lot....like I need one more complaint!  Good coffee, but needs design tweaks and customer service improvement.