As others have indicated, this product arrives without any paperwork or instructions, but it really does work "right out of the box"! I just plugged it into the usb ports and put a disk in, and it worked right away! It has always worked and never given me any trouble. It behaves as if it was already part of the computer. I don't often burn disks, so I don't know if it does that or not, but this product seems to be ever so kind to the computer novice. The only complaints I've read are from those who try to run it with Windows 7 Starter. Starter can't even put wallpaper on a desk top, so what ever gave you the idea it would run a plug-in device? Even better, how can you expect to be taken seriously when you tell us that you're running Starter by choice?