The item looked like it had been handled before like it was most likely in a store and the package had been opened  but everything was there and it was in very good shape. Only did not give 5 stars for the fact that it was defiantly fiddled with and on the back there was a very tiny mark like someone had pinched it too hard with long nails.. BUT, For under 8$ and being much MUCH cheaper then buying one in store I think it was well worth my money! Shipping was VERY fast! Got it next day with Prime shipping. I'm just glad to find a cheap good case at last that will look good and keep my nook safe too.