Having previously owned the LG VX9800 (one of the best phones EVER made) for nearly a year, I was hesitant at first to switch over to a PDA/Smartphone format...but I'm glad I finally did.  The Motorola Q is a must-have for anyone who needs both Internet access and PDA productivity features wherever they go.  Most PDA phones are bulky and quite clumsy for the task of conversing without the aid of a headset.  This phone, however, is short and slim enough to make that problem negligible.  It fits in an ordinary shirt or pants pocket with plenty of room to spare.  The speakerphone is of good quality, so if you don't have a headset and don't like pressing a PDA to your face, phone conversations still come through very clear.  Windows Mobile 5.0 has many useful features, but accessing them can be somewhat tedious work at times.  The keys are very tiny and I was disappointed that the Q doesn't have dedicated number keys, unlike the VX9800.  Also, the plastic cover on the mini-SD slot is hard to remove and practically requires a pair of small tweezers just to open.  Those are my main gripes about the phone, but overall the positives outnumber the negatives.  The camera takes decent pictures and the side scroll wheel comes in very handy for navigating around the screen.  Speaking of the screen, its very bright and crisp...though using it in direct sunlight may prove a little challenging.  As I stated at the beginning, the Internet features are oustanding.  I have Verizon's unlimited data plan and despite the fact EVDO is not yet available where I live, I can still stream radio stations flawlessly over the built-in Windows Media Player.  In fact, the Q multi-tasks like a champion: One time I was listening to a streaming audio feed, surfing the Internet, and sending a text message all at the same time without a trace of hesitation from the CPU.  Non-Internet applications like Pocket Streets and Trips also run smoothly.  With a gadget like the Q, laptops are suddenly looking more and more like desktops.