The phone is impressively intuitive. I have had no problem learning to use the various features. I can't really comment on Vcast because it is not available in my area. The camera and keyboard are the best features that I appreciate the most. Texting is so much faster for me now. Verizon has the best local service for me compared to any other provider. They tend to be a bit arrogant when dealing with problems on the phone yet I suppose they can since they have such good coverage of my area. I don't like their customer service from their stores to their customer reps on the phone but they get the job done and that's what matters to me at the moment. If you buy the phone, buy a Gb of Micro SD memory. You are going to need it if you plan to have music on your phone. It just has enough memory for basic needs on its own.