Ordered this thing on Sep 19th.  It did not ship until Oct 26th!  And don't even get me started about the stupid reasons customer service gave as to why an In STOCK item took that long to ship.  Anyway, I finally got it.  I was so excited because of the great reviews I read.  When I saw the ear hook, I was like WHAT!  This is a flimsy piece of cr@p!  I thought to myself, "This is going to break as soon as I use it, so I had better just leave it on."  Then to my utter AMAZEMENT!  YOU HAVE TO TAKE IT OFF TO CHARGE THE DUMB THING!  After the second charge, guess what?  IT BROKE!  Big surprise!  Now I have to hold the unit to my ear to use it, or if will fall out.  Not that the ear hook was all that great, the thing still fell off even when it had the ear hook.  I can't really comment about how well the thing works, because I can't keep it charged.  After the first complete charge, it died after one phone call.  It was about an hour phone call, but gee whiz!  This is my 5th bluetooth ear piece, so I have a little experience with these things.  My biggest complaint with the others was low speaker volume and noise interference.  I wish I would have had the chance to test this one out but it's going back to Amazon.  Maybe I should file an RMA and then wait a month and a half to ship it back to them. LOL!