I bought this product from New Trent and found it to be okay. Not great, but okay for the price so I did not complain. Weeks later, a representative from the company sent me an e-mail saying they would like to thank me for my business by sending me my choice of a free battery pack phone charger. Of course, I accepted. The representative then e-mailed me again requesting that I post a positive review on Amazon in exchange for the free charger. I replied that I would not wholeheartedly support a product if I didn't feel that way and that bribing someone for a favorable review made me question the ethics and products of the company. Furthermore, there was absolutely no mention of any review in the original e-mail proposing the free "thank-you" charger. New Trent's representative quickly backtracked and offered to send me the free charger if I did not mention this exchange to anyone. After all the e-mails back and forth, I ultimately received a charger that does not even work, aside from my original purchase which was mediocre. Since the charger was a "free gift," I didn't expect much out of it. However, New Trent's request for a positive review on Amazon has now caused me to question how many of these reviews are actually real. Based on this and my experience with their mediocre products, I would think twice about dealing with this company in the future.