I just received a replacement BB Curve from Verizon. I had carried my original in a standard-issue soft belt case that can be purchased just about anywhere. It's made for RIM, and has a little oval silver medallion on the security strap with "Blackberry" engraved on it. One day, sticking my BB back into the case, I inadvertently stuffed the strap in with it. In the next hour of walking, getting in an out of the car, etc., that little engraved medallion gouged a fugly deep pattern of scratches into the screen. Also, I found that the Curve's finish is extremely susceptible to scratches and dings, not from misuse, but from day-to-day handling. For instance, the rear of the case is, well...curved! Resting on my desk between calls had worn some fine scratches into the silver finish.