I simply love my new fax machine! It is simple to use and very user-friendly. It works every time! The best part is, there are no printer cartridges involved!!! So, besides the paper you'll need to buy for it, there is virtually no cost! Also, the paper is "Thermal Plus." Don't be nervous though, because this new paper is not the thermal of the past. It looks, feels, and prints just like real paper!! If you want simple and get the job done, this is the Fax machine for you.