I got the HT820 a few days ago and for the most part I am very happy with it. Contrary to what some people have said, it *does* simultaneously connect with a phone and PC. I am using a Treo 700p PDA phone and a Lenovo X60 Thinkpad with integrated Bluetooth. If it doesn't do that for you, it is most likely a driver/SW problem with your phone and/or PC. It takes two to tango and people are all too ready to blame the headset when it is just as likely to be a problem with their source.