*** UPDATE TO MY PREVIOUS REVIEW*** After using this phone for over 9 months now I thought I would update the review and actually increase the rating to 3.5 stars (from 2.5).  The original review with its criticism still stands but I recently tried the Sony-Erriccson w300i and that has made me appreciate this phone more.  Despite its big and bulky (and somewhat unnatractive) looks, this phone has held up pretty well and offers a lot more than the Sony w300i. Definately a better purchase than the Sony... and both can be had for free from ATT.  A quick summary of the Plus points that make this better than the Sony... Better camera, better internal and external screens, better buttons, better music player visuals, uses micro sd which is easy to find and cheap.