I am 72 and wanted JUST a good phone but felt I was not ready for a "senior" phone and definitely did not want a smart phone. My son had had one of these when they first came out and loved it so when I saw this one I jumped at it. It is a super phone...great reception, well made, takes photos (not great but good enough for wallpaper), and does not have all the junk that I did NOT want. I am thrilled with it...if what you want is just a great phone then go for it! It also has darn good battery life. Before I put my sim card in it I had transferred all my contacts to the sim card and presto when the sim card went in all my contacts where there. By the way the phone sent to me was definitely new and not refurbished. Thanks Amazon and Motorola .