I bought this ear piece and then read some reviews saying it was terrible.  However, I love it and I've had no problems with it.  Take these reviews with a grain of salt.  I like the fast quick-connect to my phone and the small compact size that allows it to fit right into my shirt pocket.  The ear piece is a great improvement over it's predecessor.  I recommend it to everyone and this seller.  The product was just as advertised and works wonderfully.