It appears this phone is being sold as a new phone when it fact I believe it's been refurbished.  Opened box to find a phone that had different colored part in blue.  The back and flip portion of phone was a different blue from rest of phone.  Also phone was just bouncing around loose in box - no internal packing.  Back piece of phone along with battery and charger were also loose in box.  The phone was not the quality as advertised.