The phone design, interface, features and voice quality are above average however, its an entirely different matter if you want to use this phone as a personal or business instrument.  Unless you use Windows, you're out of luck.  The only application made in the universe is one created by Samsung to sync up with Windows Outlook users.  Of course we all know that on the 8th day, Windows was created however... for those of use who oppose the assimilation and choose to use tools that improve quality of life, we're out of luck with this phone.