I was really excited to get this, but extremely disappointed upon receiving it. The part that holds the iPhone is great, but the suction cup and "arm" are terrible to deal with. The way it's designed, the arm doesn't tilt enough to make the iPhone straight up and down. There's a very small amount that you can adjust the angle of the arm, then you have to tighten four total rings to stick it in place. Then it's still not straight, even with the extra extension arm which looks weird and ugly, and now you have a long bulky ugly arm coming from your windshield. Why couldn't they just take a note from GPS mounts?