I ordered several of the top rated bluetooth headsets to find the best. I also ordered some Jabra ear gels as someone had written that they can help the fit on some headset. It looks good and I really wanted to like the Jawbone. Unfortunately, it did not work out that way. I found the earloop wasn't snug enough. The ear insert was somewhat comfortable, but not my favorite. The sound quality on my end was good, but those on the other end of the line complained of terrible crackling. So, this one went back.