Got this phone for my wife, and she likes it.  Has all the stuff she's used to (we've had Motorola phones for years).  I'm a little disappointed that it doesn't comunicate well with with our PC via a USB cable and Motorola Phone Tools, but I was able to set it up with her contacts and such.  It's very attractive and works well.  Guess we'll see how well it holds up.  I'd read the reviews about it not being very durable, but my wife is very careful and gentle with her phones, so it will probably be just fine.  So far, it's great!