I tried 2 do a video review but unfortunately my video was in a format Amazon doesnt accept. This is a really great device but its not without its flaws. The Palm's name has been kicked around in the dirt for so many years and with every new Palm Treo that's been released theres good reason why. The Palm Centro is the GSM version of the Palm Centro for Sprint which debuted holiday 2008. It does have a touch screen on it and the call volume quality is really good as well. Its also a quad band world phone so you get 2 use it over seas in international waters. The only problem is PALM really hasn't updated its software at all and this is where all the negative press comes from. When you get 2 the main menu screen its the generic same old icons that was on the Palm PDAs back in the 90's and it hasn't changed at all. Its also the exact same menu icons on all the Palm Treos that have every been released in the cellular world. You cant customize the menu screen either so your stuck with it. What You can do is add a wall paper to the phone calling screen which is nice. The Palm Centro is pretty much a better priced version of their Treo's. The Treo's are heavily over priced and practically unaffordable. Aside from the outdated menu i still found the UI to be ok. If it aint broke don't fix it so kudos to Palm for sticking 2 their guns. Unlike Verizon who shoves their DUMB UI on every cell phone they produce. Overall its a nice phone for 49.99 at Best Buy, do not get this at the AT&T store because its 200.00 plus tax with a decent rebate but with tax and all it feels like a waste as your already shelling out over 200.00 to begin with. There was no rebate at Best Buy at all just the base price. You get 2 sync your email accounts 2 the device, IM , text, and picture message. You get all the perks that are currently on all smart phones that are out right now. The down fall besides the somewhat same old software is the lack of 3G speeds when using the internet. Data plans on AT&T are not cheap, they cost 30.00 and you only get EDGE speeds on the Palm Centro which is annoying, theres no 3G to be found on this device which i found 2 be really ODD! AT&T data plans don't include text message even though they just recently revised the data plan it still isn't unlimited use in certain aspects like IM and text. Overall im pleased with my purchase except 4 its minor flaws. I've also posted pictures on so you can check those out 2. Enjoy =)