I was carrying a PDA and a Razr cell phone. When I got this phone I gave my PDA to my brother and my Razr to my daughter. I love the full contact list with addresses, all the phone numbers and notes that are in my Outlook are now in my Dash and it syncs with Outlook. The calendar is really nice and that too syncs with Outlook. I don't try to use it for browsing the internet, but I do use T-mobiles T-zones to collect all my email from all my various email address types. It took some learning to find the easiest way to get to everything, but it's there if you look. For example, called and received numbers log with one key press of the send button, extremely easy contact look up by just starting to spell the name of what you're looking for and everything else gets eliminated, and my favorite applications stay on the home screen at the top so that they are only a push away.