i ordered this after much research and am totally satisfied with this product. i had a jabra bluetooth before which i liked alot but it fell apart over time.  the reception is greatly improved over the jabra and the sound is exceptional.  i did have a problem after i charged the headpiece with re-pairing with the phone but the customer service was excellant and called me back.  i didn't read the directions and it was a simple tap to re-pair after charging.  i think it's the best!!!!! would get it all over again!