If you're a former Blackberry user, like me, you'll likely hate this phone.  If you're a former Palm PDA user, you'll hate this as a PDA (and probably as a phone as well).  My company recently switched from the Blackberry platform to Windows Mobile.  For secrity reasons, the only device initially approved for use on the WM platform is the Treo 700W, so I had no choice but to go with this dog.  It tries to do everything but ends up doing nothing well.  My review will focus on a comparison with the Blackberry platform (I was using a 7290).