The only real drawback for me was that the buds are a bit short from neck to ear, and tend to pull a little when I turn my head too far in either direction. I'm not a giraffe, but I do have a long neck! This should have been taken into consideration though. In terms of operation, the sound (as Larry David would say) is "prittttttty, prittttttttty good!" It's not BOSE, but it's good enough for the price. Additionally, for phone calls (which is really why I bought this) it's great. I've had no problems with people hearing me, nor from me hearing them. Definitely a good buy (not a GOOD BYE!)