Although the sound quality was excellent, the volume is really low and combined with the over-the-ear design it results in its usefulness while driving or doing outdoor activities, when the handsfree function is required, therefore although a nice piece of equipment, it just doesn't delieverwhat it's supposed to. I purchased mine from Amazon, which i considered a serious seller, but after i took it to a repair shop after dropping it in coffee, the guy laughed at me and showed me its VERY cheap (<$2)ERICSSON speaker! so, since when does Motorola use ericsson components in their headsets?