I just received the headset last night. I was happy with the size- it's smaller than I thought and super lightweight. I charged it all night and the green light came on. But then- that's it. When I unplug it from the charger nothing happens- no lights turn on no matter what I do. I went to the troubleshooting motorola website which is a complete waste. They have no information there at all. Will be returning it. When I searched google for info on what to do, I found that most people have some kind of problem be it not turning on, disconnecting or losing power.