This is a great phone, rugged, simple and well-built "flip-phone" -- just what I was looking for. It is, however, an older model and the photo and video specs are really not up to the quality of modern phones. I don't really care about taking photos and video, so that's not a problem for me. It is "new" and came in the original box, but I did have to purchase a new battery. Lithium batteries have a limited shelf life, even if they have not been used, and this one would not take or hold a charge.