I consider myself a pretty tech savvy person, so I will admit that using the headset is extremely simple and should be for even novices. I don't have the  problems that most people have with the earbuds or earhooks. Most complaints are because the earhooks break. If you read the directions, it is very easy to use and they shouldn't break. There are standard and long earhooks for left and right ears. If you use the left earhook in your right ear, it will probably break because it is not contoured to fit that particular ear. The earbuds, however, are a different story. It took some testing to find the one that is most comfortable, but is very simple, again, if you read the instructions. Pairing and connectivity are incredibly simple. The only reason I gave the product a 4-star rating instead of 5 is because I have the phone (Samsung U740) in my left pocket almost all of the time and wear the headset in my right ear. The earpiece looses connection a lot and is aggravating. The simple solution would be to relocate the phone, which I do, but I would have thought the signal would be stronger. If there aren't any obstructions, I can talk on the headset 20ft away from the phone before I get a little static. Very good product and I would recommend it to anyone.