I really like the "behind the ear" headsets, they seem more comfortable to me so I decided to upgrade to the Jabra BT5020. I moved from the Jabra BT500 to the BT5020 and really like the BT5020.  I like the size and solid black color, it's very unassuming, never cared for the startrek look of the other headsets. The volume is loud and clear. The headset is very easy to wear for long periods of time because of it's light weight. It has GREAT talk and standby time and comes with a AC Adapter and a USB cable for charging, so you can have the AC Adapter at home and the USB cable at work or with your laptop for charging.