The over-the-ear piece is a not a good fit for my ears. Moreover, they are extremely fragile and prone to breaking. Within 5 minutes of getting the phone out of the box, I broke the ear piece just trying to get the headset over my ear. I put the headset in my piece and bent the second piece. The plastic piece covering the control buttons seemed very cheap also, and I think it would be a matter of time before that broke as well. I generally take good care of my headsets and electronic equipment, so if the headset seemed fragile to me, it probably will for most. Also, as a woman with a small head, the headset just felt clumsy and big. On the upside, the acoustics seemed decent, but then I only used the headset once and decided to return it.