I really don't have a lot of time. That is why I shop online, So if I'm purchasing an item that is to be used to make life more convenient, like a Bluetooth headset, it really is obnoxious to receive one that is "worse than sucks". This item did not even charge. Plantronics really needs to pull this item because it is really damaging to their reputation to have this out there for sale. I choose Plantronics because as a Regional Sales Manager/Road Warrior, I've always had luck with Plantronics. Too bad that this one was a lemon.