This headset works ok. I do have people that can tell I'm not on the normal phone. THe biggest problem is that it doesn't have enough volume to really be used in my car (which is a pretty quiet car). I will be shopping for another headset. The "bulk packaging" really leaves you feeling like your missing something as well. Finally, compared to earlier bluetooth headsets that I've had, this one is VERY limited on features. No mute that I can figure out, limited range (about 7 feet), and using flash requires a long hold on the same button that will hang up the phone.