We bought this phone for an expensive price last year thinking it was one of the best Cingular had to offer.  Nothing but problems over and over.  We tried to report it as defective phone - it wouldn't hold the voice mail set up and you had to call cingular again and again to reprogram it.  Then there is the problem of the buttons on the side that change your ring from loud to silent with a beep but those buttons should be located elsewhere where they accidently won't get pressed.  We have 4 Cingular phones one Motorola V600 and the rest the Motorola V400 GSM.  ALL OF THE PHONES DROP CALLS LIKE CRAZY.  YOU CAN BARELY EVER GET A CONVERSATION TO ENDURE TO ITS CONCLUSION WITHOUT IT DROPPING.  ALSO WHEN YOU TRY TO DIAL OUT IN THE CAR, THE "CALL FAILED" HAPPENS MORE TIMES THAN IT GOES THROUGH.  AS SOON AS THIS CONTRACT IS UP - WE'RE THROUGH WITH CINGULAR.  BEFORE CINGULAR WE HAD SPRINT AND THEY DISCONTINUED THE 3 PHONES WE HAD AND A FRIEND WHO WORKED FOR SPRINT TOLD US THAT THE REASON THEY DISCONTINUED OUR PHONES WAS DUE TO A PROBLEM WITH DROPPED CALLS - WE ALSO HAD TONS OF DROPPED CALLS WITH SPRINT.  BEFORE THAT IT WAS AT&T Wireless - with dual band analog/digital but that didn't work the way it was supposed to either so every time you were out of range - the call dropped.  WAY BACK WHEN WE HAD A CELLULAR ONE BIG PHONE THAT NEVER DROPPED CALLS.  WHAT'S HAPPENED?  PROBABLY TOO MANY USERS NOW SO THEY ROTATE DROPPING CALLS PURPOSELY SO THAT ALL THE USERS WILL THINK THEY GET EASY ACCESS TO THE TOWERS - JUST LIKE THE ISPs DID WHEN THEIR CUSTOMER BASE BECAME TOO LARGE FOR THEIR SERVER CAPACITY.