I've had this item for less then 1 month and the ear hoop/hook what ever has broken on me.  To charge the unit you have to remove this hook so the ear piece fits in it's charger box.  Yeah well 3rd time every charging it and the hook snaped right where it would hook onto the earpiece.  Seriously this thing is flawed and should just be avoided period.  Not to mention the autio qaulity is skiddish even with the phone litterly being right in front of me.