i bought this phone for my daughter for when she had sleepovers and school functions. However i thought i was safe with the pay as you go... we bought a $10.00 card for her, and used it a few times... still had a balance, however the fine print said that it uses $.35 per day if you use the phone or NOT. Thus sucked up our $10.00. When I called to place money on the card a couple of months later, found out that since we have not used the phone in over 30 days, and the account had a balance of 0 for 30 days, we had to buy a new sim card costing $9.95 plus pay for extra minutes. This IS NOT WORTH IT! You are better off adding a family line at $9.95 a month, and using your AT&T or T-mobile sim card and plan. PLEASE DO NOT WASTE YOUR TIME like i did! Also their customer service SUCKS... For a plan designed for kids, the service is designed to trap you to keep pouring money into their account, not as an alternative family friendly phone for kids.