I'll keep it short, since there're quite a few long reviews here already...first I didn't get this phone at Amazon, so I don't know about the specifics of the rebate, although I can attest to TMobile's excellent customer service, and their readiness to remove plan features you don't want. Having said that, it would be nice if they'd somehow talked HTC into making this phone more WAP-compatible so you could use TZones instead of JUST the Total Internet plan, since there's a $23/month difference in price..but that's OK, really, because the WiFi is very good. In fact, I've discovered numerous free hotspots around my home town that I didn't know about until I had this phone!