This was my first clamshell phone, and I like that aspect of the phone, but that's about it.  It seems to have worse reception than my previous phones (all Nokia bar type) in the same coverage areas.  The biggest issue is definitely the battery.  I am NOT a heavy cell phone user so I like to just leave the phone in my car or gym bag and not worry about it for a couple days.  This phone will drain in 8 hours to 36 hours - with MINIMAL USAGE.  I don't know why it drains so quickly or with what seems to be random speeds, but it is extremely frustrating.  Also, I am not thrilled with the intuitiveness (or lack thereof) of the menus, but I am sure I would have become familiar with them in time.  I won't have a chance on this phone since I am looking to return mine ASAP.