Human Services as Complex Organizations
SAGE Publications, 13. apr. 1992 - 400 sider
With examples from a variety of organizations - such as social service agencies, hospitals, schools, child guidance clinics and family service agencies - this volume examines current theory on human services as complex organizations.
The contributors emphasize how organizational characteristics affect the delivery of services and the patterns of relations between staff and clients. They also address structural features shared by organizations, including high frequency of staff stress and burnout and problems of effectiveness evaluation.
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... perspective it is clear that orga- nizations develop structures and enforce patterns of interactions that greatly limit the content and nature of these negotiations . Moreover , while the model is of an open system , the role of the ...
... perspective . The political - economy perspective makes a major contribution to our understanding of how the service delivery systems of human service organizations are influenced by both external and internal political and economic ...
... perspective that environmental actors reward organizations that conform to their expectations about appropriate structure and process . Evaluation of an Institutional Theory Approach to Effectiveness An institutional theory perspective ...
Understanding Human Service Organizations
Theoretical Approaches to Human Service Organizations
Linking the Organization to Its Environment
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