#Person1#: Hi. This is a Receptionist Desk. How can I help you?
#Person2#: Yes. I just checked in, but I need to change my room.
#Person1#: What's the problem?
#Person2#: I reserved a non-smoking room, but the smell of smoke in this room is so strong that I can't endure it.
#Person1#: I'm sorry. I'll arrange a non-smoking room for you right away. The doorman is going to help you with your luggage. I do apologize for the inconvenience.
#Person2#: That's ok. Thanks.
change a room