anchor.diff:      chmod 700 /data/upload/setup_hidden
       
   # Download languages packs
  -RUN wget -O upload/include/i18n/fr.phar http://osticket.com/sites/default/files/download/lang/fr.phar && \
  -    wget -O upload/include/i18n/ar.phar http://osticket.com/sites/default/files/download/lang/ar.phar && \
  -    wget -O upload/include/i18n/pt_BR.phar http://osticket.com/sites/default/files/download/lang/pt_BR.phar && \
  -    wget -O upload/include/i18n/it.phar http://osticket.com/sites/default/files/download/lang/it.phar && \
  -    wget -O upload/include/i18n/es_ES.phar http://osticket.com/sites/default/files/download/lang/es_ES.phar && \
  -    wget -O upload/include/i18n/de.phar http://osticket.com/sites/default/files/download/lang/de.phar
  +RUN wget -nv -O upload/include/i18n/fr.phar http://osticket.com/sites/default/files/download/lang/fr.phar && \
  +    wget -nv -O upload/include/i18n/ar.phar http://osticket.com/sites/default/files/download/lang/ar.phar && \
  +    wget -nv -O upload/include/i18n/pt_BR.phar http://osticket.com/sites/default/files/download/lang/pt_BR.phar && \
  +    wget -nv -O upload/include/i18n/it.phar http://osticket.com/sites/default/files/download/lang/it.phar && \
  +    wget -nv -O upload/include/i18n/es_ES.phar http://osticket.com/sites/default/files/download/lang/es_ES.phar && \
  +    wget -nv -O upload/include/i18n/de.phar http://osticket.com/sites/default/files/download/lang/de.phar
   
   # Configure nginx
   RUN sed -i -e"s/keepalive_timeout\s*65/keepalive_timeout 2/" /etc/nginx/nginx.conf && \
  
positive.code: ENV HOME /data
  
  # requirements
  RUN apt-get update && apt-get -y install \
    nano \
    wget \
    unzip \
  
negative.code:   rm -rf /var/lib/apt/lists/*
  
  # Download & install OSTicket
  RUN wget -nv -O osTicket.zip http://osticket.com/sites/default/files/download/osTicket-v${OSTICKET_VERSION}.zip && \
      unzip osTicket.zip && \
      rm osTicket.zip && \
      chown -R www-data:www-data /data/upload/ && \
  