anchor.diff:  * Answer: Entire response of question provided by member of the public. 
   * Date Created: The date the exchange was created
   
  -Clicking on the trashcan icon permanently deletes the entire question and answer exchange, while clicking on the pencil icon will allow you to edit the text of the question and answer exchange. 
  +Clicking on the trashcan icon permanently deletes the entire question and answer exchange.
  +
  +image::admin_delete_qa.png
  +
  +Clicking on the pencil icon will allow you to edit the text of the question and answer exchange. 
  +
  +image::admin_edit_qa.png
   
   ==== How to Change the official Public Records Request (PRR) liaison for a department
   
  -To change the Public Record Request (PRR) liaision, or the individual responsible for responding for responding to public records requests for a particular department, visit records.oaklandnet.com/admin/userview
  +To change the Public Record Request (PRR) liaision, or the individual responsible for responding for responding to public records requests for a particular department, visit records.oaklandnet.com/admin/userview.
  +
  +image::admin_prr_liaison.png
   
   You will see a  list of all employees contained in the official city directory. 
   
  
positive.code: * Council At Large - Rebecca Kaplan
  * Oakland Police Department
  
  
  === Best Practices to Consider
  
  
negative.code: * Back-up for: Listing of departments the city employee is a backup for. 
  * Alias: Name of city employee.
  
  Clicking on the trashcan icon permanently deletes the user. 
  
  
  To edit the user’s information, click on the pencil icon. You then have the opportunity to edit the user's name, email address, phone number, and which department they are the contact or backup for. 
  
  image::admin_edit_prr_liaison.png
  
  Enter one of the following department names in the “Contact for” or “Backup For” field. If a user is responsible for multiple departments, separate the department names with a comma.
  
  