anchor.diff:  * Answer: Entire response of question provided by member of the public. 
   * Date Created: The date the exchange was created
   
  -Clicking on the trashcan icon permanently deletes the entire question and answer exchange, while clicking on the pencil icon will allow you to edit the text of the question and answer exchange. 
  +Clicking on the trashcan icon permanently deletes the entire question and answer exchange.
  +
  +image::admin_delete_qa.png
  +
  +Clicking on the pencil icon will allow you to edit the text of the question and answer exchange. 
  +
  +image::admin_edit_qa.png
   
   ==== How to Change the official Public Records Request (PRR) liaison for a department
   
  -To change the Public Record Request (PRR) liaision, or the individual responsible for responding for responding to public records requests for a particular department, visit records.oaklandnet.com/admin/userview
  +To change the Public Record Request (PRR) liaision, or the individual responsible for responding for responding to public records requests for a particular department, visit records.oaklandnet.com/admin/userview.
  +
  +image::admin_prr_liaison.png
   
   You will see a  list of all employees contained in the official city directory. 
   
  
positive.code: * Text: Entire text of the note.
  * Date Created: The date the note was created. 
  
  Click on the trashcan icon to permanently delete the note from RecordTrac, while clicking on the pencil icon will allow you to edit the text of a note.
  
  === How to Remove or Edit a Question and Answer Exchange
  
  To remove posted questions and/or answers, visit records.oaklandnet.com/admin/qaview.
  
  A description of the fields in the table displayed can be found below:
  
  
negative.code: 
  Click on the trashcan icon to permanently delete the record from RecordTrac. You must also delete the record from Scribd.  
  
  image::admin_delete_record.png
  
  === How to Remove or Edit a Note
  
  To edit or remove a note, visit records.oaklandnet.com/admin/noteview.
  
  image::admin_note.png
  
  A description of the fields in the table displayed can be found below:
  
  