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  -. If necessary, select a different *Reason*.
  +. If necessary, select a different *Reason*. (The chargeback reason is automatically selected based on https://docs.killbill.io/latest/userguide_configuration.html#_kaui_configuration[Kaui configuration settings]. However, you can make a different selection.)
   . If the subscription associated with the payment needs to be canceled, check the *Cancel account subscriptions* box.
   . Fill in the *Comment* field (optional). The text you enter here displays on the <<Timeline>> page.
   . Click the *Save* button. Kaui saves the chargeback and displays it as a separate row on the Payments Details page:
  
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  . Click *Save* and Kaui generates an invoice.
  . If you unchecked the *Auto-commit* box, you can click *Commit* if necessary.
  
  If you do not commit the invoice, it will stay in Draft mode. You can commit it by opening it from the Invoices page and clicking *Commit*.
  
  
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  This section explains how to apply a transaction to a payment method. These transactions are directly applied on the payment instrument (as opposed to being applied to the unpaid invoice).
  
  Use this functionality only for transactions _unrelated to invoices and/or payments_.
  
  _Example:_
  After paying her final invoice, a customer cancels her subscription and demands a full refund because she is dissatisfied. In this case, you would process this transaction (the refund) against the payment method as explained in this section.
  
  You can perform the following transactions from the Payment Methods section:
  
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