     
     //MARK: Banner
     func showCustomizedBanner(with message: CyMessageModel?){
-        guard Customerly.sharedInstance.customerlyIsOpen != true else {
+        guard Customerly.sharedInstance.customerlyIsOpen != true && Customerly.sharedInstance.supportEnabled == true else {
             return
         }
         

    
    // Open a Survey View Controller if a survey is available
    func openSurveyIfAvailable(){
        guard Customerly.sharedInstance.customerlyIsOpen != true else {
            return
        }
        

open class Customerly: NSObject {
    
    open static let sharedInstance = Customerly()
    var customerlyAppId: String = ""
    var customerlyIsOpen = false
    
    /**
     Enable verbose logging, that is useful for debugging. By default is disabled.
     */
    open var verboseLogging: Bool = false
    
    /**
     Enable or disable the message receiving. It is ENABLED by default.
     */
    open var supportEnabled: Bool = true
    
    /**
     Enable or disable the survey receiving. It is ENABLED by default.
     */
    open var surveyEnabled: Bool = true
    
    //MARK: - Init
    override init() {
        super.init()
    }
