user
What was the client's initial pain point regarding their existing DNS management and SSL/TLS certificate processes?
assistant
The client's existing processes were manual, error-prone, and time-consuming. They led to occasional downtime and security vulnerabilities. John Mosquera addressed these issues by implementing automated Cloudflare solutions. The client's initial pain point was manual, error-prone, and time-consuming DNS and certificate management processes, leading to downtime and security risks.