user
What backend systems were integrated with the HR chatbot, and how did this integration benefit the organization?
assistant
The HR chatbot was integrated with backend databases and third-party tools like payroll platforms and ticketing systems. This integration allowed seamless data retrieval and action execution, such as submitting leave requests or escalating complex issues to HR representatives. The chatbot was integrated with backend databases and third-party tools, enabling seamless data retrieval and actions like submitting leave requests.