user
How did John Mosquera ensure the chatbot could handle a wide range of HR-related queries?
assistant
John Mosquera ensured the chatbot could handle a wide range of HR-related queries by collaborating with HR stakeholders during the discovery phase to identify common use cases. He then trained the chatbot on a curated dataset that included HR documentation, FAQs, and historical query logs, enabling it to address diverse employee questions effectively. John ensured the chatbot could handle diverse HR queries by training it on curated datasets and collaborating with HR stakeholders to identify common use cases.