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How did John Mosquera leverage monitoring tools to enhance operational transparency for the payment system?
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For operational transparency, John built dashboards in Datadog to monitor key metrics such as transaction success rates, average processing times, and dispute resolutions. Alerts were set up to notify the team of critical issues, such as API outages or unusual spikes in chargebacks. Regular audits and penetration tests further verified the system’s integrity. John Mosquera enhanced operational transparency by building Datadog dashboards to monitor key metrics and setting up alerts for critical issues, ensuring proactive issue resolution.