user
What was the significance of the AI chatbot's ability to provide real-time support?
assistant
The AI chatbot's ability to provide real-time support was significant because it enhanced employee satisfaction by reducing wait times and ensuring timely resolution of HR-related issues. This capability was achieved through the integration of advanced AI technologies and fine-tuning of the Large Language Model (LLM). The AI chatbot's ability to provide real-time support enhanced employee satisfaction by reducing wait times and ensuring timely resolution of issues.