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John Mosquera's role as a Contractor, Client Relationship Manager at Aviva Investors from March 2014 to March 2015 involved improving operational processes. How did he achieve this?
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Let's examine John's process improvements at Aviva Investors. He performed CRM duties, which gave him insights into operational inefficiencies. He implemented systematic checks of client reports, which reduced errors. He also headed the team’s Salesforce and Aladdin software project integration, which streamlined workflows. He likely used data analysis, process mapping, and stakeholder feedback to identify areas for improvement. His focus on automation and standardization enhanced the efficiency and accuracy of their operations. At Aviva Investors, John Mosquera improved operational processes by implementing systematic report checks, reducing errors, and leading Salesforce and Aladdin software project integration.