user
How did John ensure that employees trusted the HR chatbot as a reliable source of information?
assistant
Building trust in an AI system requires accuracy, transparency, and reliability. John likely ensured that the chatbot was thoroughly tested for accuracy before launch. He might have included disclaimers or explanations when providing information sourced from policies or databases to increase transparency. Regular updates based on feedback would demonstrate responsiveness to user needs. By integrating escalation protocols for complex queries or errors, he ensured employees had access to human support when needed, further reinforcing trust in the system. John Mosquera built trust in the HR chatbot by ensuring its accuracy through extensive testing, providing transparent responses with clear sourcing, regularly updating it based on feedback, and integrating escalation protocols for complex queries.