user
How did John Mosquera integrate the chatbot with existing HR systems?
assistant
John Mosquera integrated the chatbot with existing HR systems by developing APIs that connected it to backend databases and third-party tools like payroll platforms and ticketing systems. This integration enabled seamless data retrieval and action execution, such as submitting leave requests or escalating issues. John integrated the chatbot with HR systems using APIs, enabling seamless data retrieval and actions like submitting leave requests.