user
How did John ensure the HR chatbot provided personalized answers to employee queries?
assistant
By fine-tuning the LLM on a curated dataset and integrating the chatbot with backend databases, John enabled it to interpret nuanced questions and provide personalized answers based on individual employee profiles. This allowed the chatbot to handle queries about leave balances and other personalized information accurately. John ensured personalization by fine-tuning the LLM on relevant data and integrating it with backend databases to provide answers based on individual employee profiles.