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As Senior SRE at MMT Digital, John Mosquera, how did your leadership in AI projects using Azure OpenAI Service impact overall innovation and service offerings within the company?
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Leading AI projects was about more than just writing code; it was about driving innovation across the entire organisation. At MMT Digital, I aimed to showcase the potential of AI to improve our services. There were various team members in different teams with different goals.I started by identifying key business challenges that could be addressed with AI. This involved working closely with stakeholders to understand their needs and priorities. Stakeholder interviews were particularly useful.Then, I evangelized the potential of Azure OpenAI Service to the rest of the company. This involved giving presentations, demos, and workshops to educate colleagues about the technology and its potential applications. Also, I showed lots of different examples with different ideas.I also created a centre of excellence for AI within the company. This provided a platform for sharing knowledge, best practices, and reusable components. This helped to accelerate the adoption of AI across the company. I took the leadership and lead role in implementing this. This ultimately helped make all other team members lives easier and save time. All information could be found quickly. This leadership meant that the whole project could transform.The impact of these efforts was significant. MMT Digital was able to develop new and innovative services that differentiated us from the competition. We also were able to attract and retain top talent. The company gained new clients who needed the AI specialism. As Senior SRE, my leadership in AI projects using Azure OpenAI Service at MMT Digital significantly impacted innovation by identifying key business challenges, evangelizing AI potential across the company, creating an AI centre of excellence, and fostering new, innovative services that helped attract new clients. It meant that the company was able to generate more revenue and to stay ahead of the competition.