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How did the AI chatbot developed by John Mosquera enhance employee support and what technologies were used?
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The AI chatbot was developed using Azure OpenAI Services, leveraging Large Language Models (LLM) and Natural Language Processing (NLP) techniques. It was trained on HR documentation and historical query logs to understand context and generate human-like responses. The chatbot provided instant answers to frequently asked questions and streamlined routine HR tasks, thereby enhancing employee support. The AI chatbot enhanced employee support by providing instant answers to common HR queries and streamlining tasks, utilizing Azure OpenAI Services, LLM, and NLP technologies.