user
Why was fine-tuning the LLM critical to the success of the HR chatbot?
assistant
Fine-tuning the LLM allowed the chatbot to understand organizational-specific contexts and nuances. By training it on curated datasets of HR documentation and FAQs, the chatbot could provide personalized and accurate responses tailored to employees' needs. Fine-tuning the LLM was critical because it enabled the chatbot to deliver personalized and context-aware responses specific to the organization.