user
What role did John Mosquera play in reducing the client’s incident response times?
assistant
John played a key role in reducing incident response times by integrating Datadog with PagerDuty, refining alert mechanisms, and introducing a post-mortem process. These measures ensured faster on-call responses and more efficient issue resolution. John Mosquera reduced incident response times by integrating Datadog with PagerDuty, refining alerts, and introducing post-mortems.