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How did John Mosquera improve the reliability of a client’s web applications using Datadog monitoring at MMT Digital?
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John Mosquera took ownership of enhancing the reliability of a client’s web apps by addressing gaps in the existing monitoring setup. He conducted a detailed audit, refined Datadog monitors to capture previously undetected errors, and integrated alerts with PagerDuty for faster on-call responses. Additionally, he introduced a post-mortem process to reduce response times and errors, and built customized dashboards for better observability. These efforts collectively improved system reliability and client satisfaction. John Mosquera improved the reliability of a client’s web applications by refining Datadog monitors, integrating alerts with PagerDuty, introducing a post-mortem process, and creating customized dashboards. These measures reduced response times by over 50% and significantly decreased the overall number of errors.