user
What was the role of historical query logs in refining the chatbot's performance?
assistant
Historical query logs provided real-world examples of employee interactions, enabling the chatbot to learn common patterns and improve its response accuracy. This data was crucial for fine-tuning the LLM and ensuring the chatbot could handle diverse queries effectively. Historical query logs helped refine the chatbot's performance by providing real-world examples for training and fine-tuning the LLM.