user
How did John Mosquera’s work with Datadog improve the client’s incident resolution process?
assistant
John improved the incident resolution process by refining Datadog monitors, integrating PagerDuty for faster alerts, and introducing post-mortems to analyze root causes. These measures reduced response times by over 50% and minimized recurring errors. John Mosquera improved the client’s incident resolution process by refining monitors, integrating PagerDuty, and introducing post-mortems, reducing response times and errors.