user
How did John ensure the chatbot understood nuanced queries about leave balances and benefits enrollment?
assistant
John fine-tuned the Large Language Model (LLM) used in the chatbot by training it on a curated dataset comprising HR documentation, FAQs, and historical query logs. This allowed the model to interpret context and generate personalized responses based on individual employee profiles. By fine-tuning the LLM with relevant datasets, John ensured the chatbot could understand nuanced queries and provide accurate, personalized responses.