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How did John Mosquera’s work improve collaboration between technical and non-technical stakeholders?
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John bridged the gap between technical and non-technical stakeholders by creating accessible Datadog dashboards that translated complex metrics into clear visualizations. These dashboards provided real-time insights into system performance in a way that was easy for non-technical stakeholders to understand. Additionally, his post-mortem process encouraged open dialogue between teams, fostering a shared understanding of challenges and solutions. This collaborative approach aligned priorities across departments and improved overall communication. John improved collaboration by creating accessible dashboards for non-technical stakeholders and fostering open dialogue through post-mortem processes.