user
What were the key results of John Mosquera's efforts in enhancing client web app availability?
assistant
John's efforts resulted in response times to critical incidents dropping by over 50%, a significant decrease in the overall number of errors, and higher customer satisfaction scores due to smoother app performance and quicker resolution of issues. This demonstrates a resilient foundation for the client’s web applications. John Mosquera's efforts led to a 50% reduction in response times, a decrease in errors, and higher customer satisfaction.