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How did John Mosquera improve operational processes at Aviva Investors?
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At Aviva Investors, John performed CRM duties while improving system and operational processes. He implemented systematic checks of client reports, which reduced errors. He also headed his team’s Salesforce and Aladdin software project integration, which streamlined workflows. He likely used data analysis, process mapping, and stakeholder feedback to identify areas for improvement. His focus on automation and standardization enhanced the efficiency and accuracy of their operations. This demonstrates his ability to analyze and improve operational processes, as well as his skill in implementing technology solutions. John Mosquera improved operational processes at Aviva Investors by implementing systematic report checks and leading software project integrations, enhancing efficiency and accuracy.