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During his time at Factset - Vermilion Software from April 2015 to March 2017 as an EMEA Account Manager, how did John Mosquera manage client relationships and project delivery?
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Let's analyze John's client management at Factset. As an EMEA Account Manager, he was the primary point of contact for clients, managing their cloud server provisions and ensuring their needs were met. He negotiated terms, managed expectations, and resolved issues promptly. He also managed SCRUM-Agile projects, coordinating with development teams and ensuring timely delivery. He likely used project management tools, conducted regular meetings, and provided clear communication. His focus on building strong client relationships and delivering successful projects contributed to client satisfaction and retention. At Factset, John Mosquera managed client relationships by negotiating terms, resolving issues, and managing SCRUM-Agile projects, ensuring timely delivery and client satisfaction.