user
How did John Mosquera enhance the reliability of a client’s web applications at MMT Digital using Datadog monitoring?
assistant
John conducted an audit of the existing monitoring setup, identifying gaps such as missing alerts for certain error types and overly broad thresholds. He then refined Datadog monitors to capture previously undetected errors, integrated alerts with PagerDuty for faster responses, introduced a post-mortem process, and built customized dashboards for real-time insights. John Mosquera significantly improved the reliability of the client’s web apps by redesigning the monitoring strategy, integrating tools like PagerDuty, and fostering a culture of continuous improvement through post-mortem reviews.