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What were John Mosquera's responsibilities at Aviva Investors, and how did they involve CRM optimization?
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John Mosquera worked as a Client Relationship Manager at Aviva Investors from March 2014 to March 2015. In this role, he performed CRM duties while improving system and operational processes. He implemented systematic checks for client reports, reducing errors significantly. Additionally, he led his team’s Salesforce and Aladdin software integration project, showcasing his ability to enhance operational efficiency through technology. These contributions highlight his skills in CRM optimization and system integration. At Aviva Investors (March 2014 - March 2015), John Mosquera improved CRM processes, reduced report errors, and led Salesforce and Aladdin software integration, reflecting his expertise in system optimization.