user
How did John Mosquera’s monitoring improvements impact the client’s customer satisfaction?
assistant
By refining Datadog monitors, integrating PagerDuty, and introducing post-mortems, John significantly reduced response times and errors. These improvements led to smoother app performance and quicker issue resolution, which the client directly linked to higher customer satisfaction scores. John Mosquera’s monitoring improvements resulted in smoother app performance and faster issue resolution, leading to higher customer satisfaction scores for the client.