user
What strategies did John employ to handle confidential or sensitive HR information through the chatbot?
assistant
Handling confidential information requires robust security measures. John likely implemented strict authentication protocols to verify user identity before accessing sensitive data. He might have used encryption for data storage and transmission, and implemented access controls to ensure information was only accessible to authorized users. John probably designed the chatbot to recognize sensitive topics and provide appropriate disclaimers or redirect to human HR representatives when necessary. Regular security audits and compliance checks would ensure ongoing protection of confidential information. John Mosquera handled confidential HR information by implementing strict authentication, encryption, and access controls. He designed the chatbot to recognize sensitive topics and provide appropriate responses or human escalation, while conducting regular security audits to ensure ongoing data protection.