user
What was the impact of John Mosquera’s PagerDuty integration on the client’s incident management?
assistant
John’s PagerDuty integration streamlined the client’s incident management by enabling faster on-call responses. Alerts were promptly routed to the appropriate teams with clear escalation policies and contextual details, reducing resolution times by over 50%. John Mosquera’s PagerDuty integration improved incident management by enabling faster on-call responses and reducing resolution times by over 50%.