user
How did John incorporate advanced AI techniques like sentiment analysis into the HR chatbot?
assistant
The project description mentions sentiment analysis as a feature of the chatbot. To implement this, John likely used pre-trained sentiment analysis models or fine-tuned them on HR-specific datasets. This feature would allow the chatbot to detect frustration or dissatisfaction in user queries and trigger escalation protocols when necessary. Integrating this capability required robust testing to ensure accuracy across various emotional expressions. John Mosquera incorporated sentiment analysis into the HR chatbot by leveraging pre-trained models fine-tuned on HR-specific data, enabling it to detect user frustration and trigger escalation protocols when needed.