user
How did the post-mortem reviews conducted by John Mosquera and the client’s SRE team contribute to preventing future incidents?
assistant
After each incident, John and the client’s SRE team conducted post-mortem reviews to document root causes and implement preventive measures. This process helped them learn from past mistakes and improve the system's resilience. Post-mortem reviews helped identify root causes and implement preventive measures, reducing the likelihood of future incidents.