Helicopter Crashes Into Pub, Eight Killed; Wall Street Sets Record Gains; Bargains And Brawls On Black Friday; Politics Of Healthcare
MIGUEL MARQUEZ, CNN ANCHOR: The 11:00 hour of NEWSROOM starts right now. A police helicopter crashes through the roof of a pub, killing at least one person. Now the search for survivors. Hear what may have caused the deadly crash, next. Time is up. We're just hours away from the midnight deadline for repairs to the Obamacare website. Can healthcare.gov be saved? A live report just moments away. And a lifesaving butt dial. A man plotting a murder makes an accidental call while talking to a hit-man. It sounds like out of the movies. You won't believe who was on the other end of the call. Details coming right up. Now, people may still be trapped inside a pub today after a police helicopter crashed into the roof. Authorities say at least one person died in the crash last night in Glasgow, Scotland, but that number could go up. Witnesses say the chopper dropped out of a skyline like a stone right onto the roof while a concert was going on inside the pub. Richard Quest has the latest from Glasgow.</s>QUEST: Miguel, the core question of how many people may still be buried in the wreckage behind, no one knows. All we've been told is that there was one confirmed fata fatality, but that that number is likely to rise.</s>QUEST (voice over): All night and into the morning, search and rescue efforts continued after a police helicopter crashed into the roof of the pub filled with Friday night revelers in Glasgow, in Scotland. A local member of Parliament, Jim Murphy, said he arrived moments after the crash.</s>JIM MURPHY, MEMBER OF THE BRITISH PARLIAMENT: Most of the helicopter appeared to be inside the pub. There was only part of it protruding from the top.</s>QUEST: Murphy says he saw at least ten people who were injured, including people who were struggling with consciousness and others with bleeding wounds to the head. Christina O'Neil, who saw the crash from her apartment across the street, said she heard what sounded like a low-flying airplane.</s>CHRISTINA O'NEIL, WITNESS: (inaudible) for a couple of seconds, and then I just heard a massive crash.</s>QUEST: After the sound of the impact, she saw smoke and people running from the pub. One witness, who was inside, reported not hearing the crash, because there was a band play playing, and all of a sudden, there was a whooshing sound and a lot of dust that came down from the ceiling. Then, more of the ceiling fell, and people started running out. Hours after the crash, and the helicopter bearing the word "Police" on its damaged tail was still smoldering. There were three people on board, two police officers and a civilian pilot. People remained trapped inside the one story pub. Urban search and rescue specialists are working to make the Clutha Bar safe so firefighters can get to the victims still trapped says the Scottish fire and rescue service. The British Prime Minister David Cameron tweeted about the situation, saying, "My thoughts are with everyone affected by the helicopter crash in Glasgow, and the emergency services working tonight."</s>QUEST: And so, Miguel, the flags are at half-mast in Scotland. And the country comes to terms with what the first minister is describing as a black day for the city and the country -- Miguel.</s>MARQUEZ: Thanks, Richard Quest -- just awful. We do have some breaking news on that story. Scottish police say at least eight people have died in that crash now. We've also learned that the weather at the time of the crash was good, which is rare for Scotland. The winds were light, and it was cold, but there was no rain or sleet. A mystery -- very, very sad. The NTSB is investigating a small plane crash last night in Alaska that killed four people, including the pilot. Police say there were ten people on board. The others survived. There's no word on how those six people are doing at the moment. The Cessna crashed in southwestern Alaska near St. Mary's Village. And a plane went down in Namibia, killing everyone on board. That's according to the government official in Namibia. The Mozambique Airlines left Mozambique's capital of Maputo on -- yesterday it was heading for Angola. Authorities found the wreckage in Namibia near the border with Angola. There were 34 people on board that plane. It's not clear why that plane crashed. And new images this morning of the California man being held in North Korea. This is Merrill Norman. The North Korean government claims the 85-year-old was a spy during the Korean War. It released video of Newman reading his alleged confession letter. No word if he will be let go. Newman had finished a ten-day tour of North Korea when he was pulled off a plane on his way out of the country. Another day, another deadline for the Obama administration its new health care program -- the President's team says after the Web site's disastrous rollout two months ago, today is the day it's supposed to work smoothly for the vast majority of users. This is a live look now at HealthCare.gov. Technicians took it down overnight, about 11 hours, for maintenance. But it is back up now. CNN's Tory Dunnan is in Washington this morning. Tory we're just hours away from that deadline. It appears things may be working better with that -- with that Web site. Is all well in Washington, or the President's fixers are still scrambling to fix this thing?</s>TORY DUNNAN, CNN CORRESPONDENT: So Miguel wouldn't you like to be a fly on the wall?</s>MARQUEZ: No.</s>DUNNAN: But in -- yes -- but in all seriousness, the latest is that the administration is on track to meet this self-imposed deadline, telling us that the site was shut down overnight for fixes, as well as updates. Of course, we now know it's up and running. And here's really what the goal is going to be in the next hours for this weekend. According to the White House 50,000 people should be able to be on the site at the same time. We're told if there are any more users at any given time, the administration says they'll be putting in what's called a virtual queue. They'll get an e-mail that will tell them of a better time to come back and try. Also, in total, the goal is for some 800,000 users to go through successfully each day. And one of the questions is, does the public think this is going to be ready to roll? Take a look at this, because a recent CNN/ORC poll shows that people actually think things are going to get better; 54 percent of Americans are saying, yes. The current problems facing the health care law will be solved. 45 percent say, no, that it won't be solved. But Miguel, I think this weekend is going to be kind of a big indicator about whether or not that actually happens.</s>MARQUEZ: Absolutely. Well that's the big question. They're not releasing any statistics or metrics, as we call them in the biz, about how things have been going up until today. Are they going to start releasing those into the future, and how will we really know when this thing is up and running smoothly for users?</s>DUNNAN: Right. So we're going to have to talk to users, talk to tech experts, but basically, it's going to be a little bit of a guessing game until the administration releases that information really about whether or not it's working smoothly. In fact, here's what one tech expert has to say about this weekend.</s>LUKE CHUNG, PRESIDENT FMS INCORPORATED: Without having the internal metrics and status reports of what's going on, on the Web site, we on the outside will not be able to tell. But the people who are in charge of the system will certainly know what the load is and will be trying to balance that properly across their different servers. As an outsider, we're not going to be privy to that information.</s>DUNNAN: All right. So the administration is not expected to release those numbers right away, but Miguel, we are told that there's going to be a conference call with reporters tomorrow, and Jeffrey Zions he's the man that the President put in charge of things to turn everything around, is going to be on that call. So hopefully, that is when we'll get those questions answered about whether or not this is running at that level they want it to be running.</s>MARQUEZ: Big, big stakes and a lot of people relying on it. Tory Dunnan -- thanks very much for keeping track of it all.</s>DUNNAN: Sure.</s>MARQUEZ: Black Friday is over, but retailers are still trying to get even more shoppers into those stores this holiday weekend. Unfortunately, we've also been seeing a bit of this -- brawls that broke out on Black Friday. Police in Odessa, Texas, had to use pepper spray to break up a melee over a display of tablets and headphones. In Tampa, a woman confronted a man videotaping her on his phone. And of course, a fight broke out. Alexandra Field is at Columbus Circle in New York with her -- with her fists out, ready to go. Alexandra, things seem pretty calm there, don't they? Not as much craziness as yesterday, right?</s>ALEXANDRA FIELD, CNN CORRESPONDENT: Thankfully -- right, thankfully, Miguel, that crazy crush of shoppers is behind us. You know, it's that time of year and people are still going at it. Fortunately, the scene here in Columbus Circle, is a little more civilized than what we saw yesterday. Take a look at some video recorded at 2:30 on Friday morning. It shows you the very worst of Black Friday shopping.</s>FIELD: And what you are looking at here, these are two women in a Philadelphia mall fighting and brawling with each other when one woman pulls out a stun gun, nearby shoppers stop to watch. They thought they had seen everything before, but they'd never seen anything quite like this.</s>MICHAEL NAPOLITANO, WITNESS: I was definitely taken back for it, because everybody's out, like you know, trying to save money and shop for everybody and get stuff for themselves. And you just don't think that people are going to do stuff like that. You know I always wonder, what drives somebody to get in a fight like that. You don't just walk away. It's the holidays, everybody has to you know get along.</s>FIELD: And that chaos continued at some big-box stores across the country. There were fistfights in North Carolina. In Virginia police arrested two men in a Wal-Mart parking lot. One had a knife cut on his arm. The other was arrested for threatening that man with a knife and a rifle. And in Las Vegas, there was a shooter -- a shooting after one person tried to steal another person's holiday deal. Again, the shopping still continues. A lot of time left before Christmas, but we are hoping that those are some of the ugliest scenes of the holiday season -- Miguel.</s>MARQUEZ: There is something ironic about the day after Thanksgiving where everybody sits down to give thanks for all they have and then get in a fight the next day certainly. But you know I was at Lennox Mall here in Atlanta yesterday, it was madness, but everybody was incredibly well behaved, except, of course, for me, who rushed through to get what I wanted. Do you -- what are the numbers like there -- Alexandra?</s>FIELD: Yes right, we can't give everyone a bad rap here, because remember there are a lot of shoppers coming out this weekend. 140 million people are expected to shop between Black Friday and Sunday. Together, between the months of November and December, shoppers will spend a whopping $600 billion and $80 billion will be spent -- will be spent through online retailers. If you wanted to sit home, if you wanted to miss out on the Black Friday madness and anything that follow, well cyber Monday is around the corner -- Miguel.</s>MARQUEZ: Oh, cyber Monday, we love it. Alexandra, thank you very, very much. Well, it looks harming -- heartwarming, a charity granting wishes for sick children. But behind closed doors, its spending is raising eyebrows. Plus there is -- it's times up for HealthCare.gov, but even if the Web site works properly, will the insurance work for people who want it? The stories from real people who are trying to sign up.