People might not be close-at-hand but they still are - by virtue of the social network. The social network has transformed lives in many ways. People can express their views, opinions and life experiences on various platforms be it Twitter, Facebook or any other medium there is. Such events constitute of reviewing a product or service, conveying views on political banters, predicting share prices or giving feedback on the government policies like Demonetization or GST. These social platforms can be used to investigate the insights of the emotional curve that the general public is generating. This kind of analysis can help make a product better, predict the future prospects and also to implement the public policies in a better way. Such kind of research on sentiment analysis is increasing rapidly. In this research paper, we have performed temporal analysis and spatial analysis on 1,42,508 and 58,613 tweets respectively and these tweets were posted during the post-GST implementation period from July 04, 2017 to July 25, 2017. The tweets were collected using the Twitter streaming API. A well-known lexicon, National Research Council Canada (NRC) emotion Lexicon is used for opinion mining that exhibits a blend of eight basic emotions i.e. joy, trust, anticipation, surprise, fear sadness, anger, disgust and two sentiments i.e. positive and negative for 6,554 words.
@cite_8: With the advancement of web technology and its growth, there is a huge volume of data present in the web for internet users and a lot of data is generated too. Internet has become a platform for online learning, exchanging ideas and sharing opinions. Social networking sites like Twitter, Facebook, Google+ are rapidly gaining popularity as they allow people to share and express their views about topics,have discussion with different communities, or post messages across the world. There has been lot of work in the field of sentiment analysis of twitter data. This survey focuses mainly on sentiment analysis of twitter data which is helpful to analyze the information in the tweets where opinions are highly unstructured, heterogeneous and are either positive or negative, or neutral in some cases. In this paper, we provide a survey and a comparative analyses of existing techniques for opinion mining like machine learning and lexicon-based approaches, together with evaluation metrics. Using various machine learning algorithms like Naive Bayes, Max Entropy, and Support Vector Machine, we provide a research on twitter data streams.General challenges and applications of Sentiment Analysis on Twitter are also discussed in this paper.
Sentiment analysis can be defined as the process of automatically determining the sentiments, views, emotions, opinions and attitudes towards a social event. According to previous @cite_8 opinions, views, sentiments are used interchangeably but still there is some difference between them.