People might not be close-at-hand but they still are - by virtue of the social network. The social network has transformed lives in many ways. People can express their views, opinions and life experiences on various platforms be it Twitter, Facebook or any other medium there is. Such events constitute of reviewing a product or service, conveying views on political banters, predicting share prices or giving feedback on the government policies like Demonetization or GST. These social platforms can be used to investigate the insights of the emotional curve that the general public is generating. This kind of analysis can help make a product better, predict the future prospects and also to implement the public policies in a better way. Such kind of research on sentiment analysis is increasing rapidly. In this research paper, we have performed temporal analysis and spatial analysis on 1,42,508 and 58,613 tweets respectively and these tweets were posted during the post-GST implementation period from July 04, 2017 to July 25, 2017. The tweets were collected using the Twitter streaming API. A well-known lexicon, National Research Council Canada (NRC) emotion Lexicon is used for opinion mining that exhibits a blend of eight basic emotions i.e. joy, trust, anticipation, surprise, fear sadness, anger, disgust and two sentiments i.e. positive and negative for 6,554 words.
@cite_2: Abstract Sentiment Analysis (SA) is an ongoing field of research in text mining field. SA is the computational treatment of opinions, sentiments and subjectivity of text. This survey paper tackles a comprehensive overview of the last update in this field. Many recently proposed algorithms' enhancements and various SA applications are investigated and presented briefly in this survey. These articles are categorized according to their contributions in the various SA techniques. The related fields to SA (transfer learning, emotion detection, and building resources) that attracted researchers recently are discussed. The main target of this survey is to give nearly full image of SA techniques and the related fields with brief details. The main contributions of this paper include the sophisticated categorizations of a large number of recent articles and the illustration of the recent trend of research in the sentiment analysis and its related areas.
According to @cite_2 sentiment analysis is about finding out opinions, identifying the sentiments people express and then classifying their polarity which could be positive, negative or neutral. There are two types of approaches for sentiment analysis - machine learning techniques (supervised and unsupervised) and lexicon based approach. Lexical based approach is further divided in to Dictionary based approach and Corpus based approach. Dictionary based approach relies on the terms collected and annotated manually and grows by adding synonyms and antonyms of the dictionary words, whereas corpus based approach uses a domain specific dictionary.