We present an analysis of a person-to-person recommendation network, consisting of 4 million people who made 16 million recommendations on half a million products. We observe the propagation of recommendations and the cascade sizes, which we explain by a simple stochastic model. We analyze how user behavior varies within user communities defined by a recommendation network. Product purchases follow a ‘long tail’ where a significant share of purchases belongs to rarely sold items. We establish how the recommendation network grows over time and how effective it is from the viewpoint of the sender and receiver of the recommendations. While on average recommendations are not very effective at inducing purchases and do not spread very far, we present a model that successfully identifies communities, product, and pricing categories for which viral marketing seems to be very effective.
@cite_5: (This article originally appeared in Management Science, January 1969, Volume 15, Number 5, pp. 215-227, published by The Institute of Management Sciences.) A growth model for the timing of initial purchase of new products is developed and tested empirically against data for eleven consumer durables. The basic assumption of the model is that the timing of a consumer's initial purchase is related to the number of previous buyers. A behavioral rationale for the model is offered in terms of innovative and imitative behavior. The model yields good predictions of the sales peak and the timing of the peak when applied to historical data. A long-range forecast is developed for the sales of color television sets.
There are numerous other models of influence spread in social networks. One of the first and most influential diffusion models was proposed by Bass @cite_5 . The model of product diffusion predicts the number of people who will adopt an innovation over time. It does not explicitly account for the structure of the social network but it rather assumes that the rate of adoption is a function of the current proportion of the population who have already adopted (purchased a product in our case). The diffusion equation models the cumulative proportion of adopters in the population as a function of the intrinsic adoption rate, and a measure of social contagion. The model describes an S-shaped curve, where adoption is slow at first, takes off exponentially and flattens at the end. It can effectively model word-of-mouth product diffusion at the aggregate level, but not at the level of an individual person, which is one of the topics we explore in this paper.