A community's identity defines and shapes its internal dynamics. Our current understanding of this interplay is mostly limited to glimpses gathered from isolated studies of individual communities. In this work we provide a systematic exploration of the nature of this relation across a wide variety of online communities. To this end we introduce a quantitative, language-based typology reflecting two key aspects of a community's identity: how distinctive, and how temporally dynamic it is. By mapping almost 300 Reddit communities into the landscape induced by this typology, we reveal regularities in how patterns of user engagement vary with the characteristics of a community. Our results suggest that the way new and existing users engage with a community depends strongly and systematically on the nature of the collective identity it fosters, in ways that are highly consequential to community maintainers. For example, communities with distinctive and highly dynamic identities are more likely to retain their users. However, such niche communities also exhibit much larger acculturation gaps between existing users and newcomers, which potentially hinder the integration of the latter. More generally, our methodology reveals differences in how various social phenomena manifest across communities, and shows that structuring the multi-community landscape can lead to a better understanding of the systematic nature of this diversity.
@cite_16: We pose a fundamental question in understanding how to identify and design successful communities: What factors predict whether a community will grow and survive in the long term? Social scientists have addressed this question extensively by analyzing offline groups which endeavor to attract new members, such as social movements, finding that new individuals are influenced strongly by their ties to members of the group. As a result, prior work on the growth of communities has treated growth primarily as a diffusion processes, leading to findings about group evolution which can be difficult to explain. The proliferation of online social networks and communities, however, has created new opportunities to study, at a large scale and with very fine resolution, the mechanisms which lead to the formation, growth, and demise of online groups. In this paper, we analyze data from several thousand online social networks built on the Ning platform with the goal of understanding the factors contributing to the growth and longevity of groups within these networks. Specifically, we investigate the role that two types of growth (growth through diffusion and growth by other means) play during a group's formative stages from the perspectives of both the individual member and the group. Applying these insights to a population of groups of different ages and sizes, we build a model to classify groups which will grow rapidly over the short-term and long-term. Our model achieves over 79 accuracy in predicting group growth over the following two months and over 78 accuracy in predictions over the following two years. We utilize a similar approach to predict which groups will die within a year. The results of our combined analysis provide insight into how both early non-diffusion growth and a complex set of network constraints appear to contribute to the initial and continued growth and success of groups within social networks. Finally we discuss implications of this work for the design, maintenance, and analysis of online communities.
@cite_10: Online communities in the form of message boards, listservs, and newsgroups continue to represent a considerable amount of the social activity on the Internet. Every year thousands of groups ourish while others decline into relative obscurity; likewise, millions of members join a new community every year, some of whom will come to manage or moderate the conversation while others simply sit by the sidelines and observe. These processes of group formation, growth, and dissolution are central in social science, and in an online venue they have ramifications for the design and development of community software In this paper we explore a large corpus of thriving online communities. These groups vary widely in size, moderation and privacy, and cover an equally diverse set of subject matter. We present a broad range of descriptive statistics of these groups. Using metadata from groups, members, and individual messages, we identify users who post and are replied-to frequently by multiple group members; we classify these high-engagement users based on the longevity of their engagements. We show that users who will go on to become long-lived, highly-engaged users experience significantly better treatment than other users from the moment they join the group, well before there is an opportunity for them to develop a long-standing relationship with members of the group We present a simple model explaining long-term heavy engagement as a combination of user-dependent and group-dependent factors. Using this model as an analytical tool, we show that properties of the user alone are sufficient to explain 95 of all memberships, but introducing a small amount of per-group information dramatically improves our ability to model users belonging to multiple groups.
@cite_32: As telecommunication networks become more common, there is an increasing interest in the factors underlying the development of online social structures. It has been proposed that these structures are new forms of organizing which are not subject to the same constraints as traditional social structures. However, from anecdotal evidence and case studies it is difficult to evaluate whether online social structures are subject to the same problems as traditional social structures. Drawing from prior studies of traditional social structures and empirical analyses of longitudinal data from a sample of Internet-based groups, this exploratory work considers the role of size and communication activity in sustainable online social structures.A resource-based theory of sustainable social structures is presented. Members contribute time, energy, and other resources, enabling a social structure to provide benefits for individuals. These benefits, which include information, influence, and social support, are the basis for a social structure's ability to attract and retain members. This model focuses on the system of opposing forces that link membership size as a component of resource availability and communication activity as an aspect of benefit provision to the sustainability of an online social structure. Analyses of data from a random sample of e-mail-based Internet social structures (listservs) indicate that communication activity and size have both positive and negative effects on a structure's sustainability. These results suggest that while the use of networked communication technologies may alter the form of communication, balancing the opposing impacts of membership size and communication activity in order to maintain resource availability and provide benefits for current members remains a fundamental problem underlying the development of sustainable online social structures.
@cite_3: Online spaces that enable shared public interpersonal communications are of significant social, organizational, and economic importance. In this paper, a theoretical model and associated unobtrusive method are proposed for researching the relationship between online spaces and the behavior they host. The model focuses on the collective impact that individual information-overload coping strategies have on the dynamics of open, interactive public online group discourse. Empirical research was undertaken to assess the validity of both the method and the model, based on the analysis of over 2.65 million postings to 600 Usenet newsgroups over a 6-month period. Our findings support the assertion that individual strategies for coping with "information overload" have an observable impact on large-scale online group discourse. Evidence was found for the hypotheses that: (1) users are more likely to respond to simpler messages in overloaded mass interaction; (2) users are more likely to end active participation as the overloading of mass interaction increases; and (3) users are more likely to generate simpler responses as the overloading of mass interaction grows.The theoretical model outlined offers insight into aspects of computer-mediated communication tool usability, technology design, and provides a road map for future empirical research.
Multicommunity studies Our investigation of user engagement in multicommunity settings follows prior literature which has examined differences in user and community dynamics across various online groups, such as email listservs. Such studies have primarily related variations in user behaviour to structural features such as group size and volume of content @cite_32 @cite_3 @cite_10 @cite_16 . In focusing on the linguistic content of communities, we extend this research by providing a content-based framework through which user engagement can be examined.