In this paper, we address the problem of detecting expressions of moral values in tweets using content analysis. This is a particularly challenging problem because moral values are often only implicitly signaled in language, and tweets contain little contextual information due to length constraints. To address these obstacles, we present a novel approach to automatically acquire background knowledge from an external knowledge base to enrich input texts and thus improve moral value prediction. By combining basic text features with background knowledge, our overall context-aware framework achieves performance comparable to a single human annotator. To the best of our knowledge, this is the first attempt to incorporate background knowledge for the prediction of implicit psychological variables in the area of computational social science.
@cite_30: Social media outlets such as Twitter have become an important forum for peer interaction. Thus the ability to classify latent user attributes, including gender, age, regional origin, and political orientation solely from Twitter user language or similar highly informal content has important applications in advertising, personalization, and recommendation. This paper includes a novel investigation of stacked-SVM-based classification algorithms over a rich set of original features, applied to classifying these four user attributes. It also includes extensive analysis of features and approaches that are effective and not effective in classifying user attributes in Twitter-style informal written genres as distinct from the other primarily spoken genres previously studied in the user-property classification literature. Our models, singly and in ensemble, significantly outperform baseline models in all cases. A detailed analysis of model components and features provides an often entertaining insight into distinctive language-usage variation across gender, age, regional origin and political orientation in modern informal communication.
@cite_7: Abstract A new family of centrality measures, based on game theoretical concepts, is proposed for social networks. To reflect the interests that motivate the interactions among individuals in a network, a cooperative game in characteristic function form is considered. From the graph and the game, the graph-restricted game is obtained. Shapley value in a game is considered as actor’s power. The difference between actor’s power in the new game and his her power in the original one is proposed as a centrality measure. Conditions are given to reach some desirable properties. Finally, a decomposition is proposed.
@cite_28: Dialog behavior is affected by power relations among the discourse participants. We show that four different types of power relations (hierarchical power, situational power, influence, and power over communication) affect written dialog behavior in different ways. We also present a system that can identify power relations given a written dialog.
@cite_29: Twitter is presently utilized as a channel of communication and information dissemination. At present, government and non-government emergency management organizations utilize Twitter to disseminate emergency relevant information. However, these organizations have limited ability to evaluate the Twitter communication in order to discover communication patterns, key players, and messages that are being propagated through Twitter regarding the event. More importantly there is a general lack of knowledge of who are the individuals or organizations that disseminate warning information, provide confirmations of an event and associated actions, and urge others to take action. This paper presents a methodology that shows how Natural Language Processing (NLP) and Social Network Analysis (SNA) can aid in addressing these issues. The methodology, in addition to qualitative data collected during on-site interviews and publicly available information, was successfully applied to a Twitter data set collected during 2011 Japan tsunami. NLP techniques were applied to extract actionable messages. Based on the messages extracted by NLP, SNA was used to construct a network of actionable messages. While SNA discovered communities and extracted the community leaders, NLP was used to determine the behavior of the community members and the role of the community leaders. Therefore, the proposed methodology automatically finds communities, evaluates its members' behaviors, and authenticates cohesive behaviors of the community members during emergencies. Moreover, the methodology efficiently finds the leaders of the communities, while also identifying their role in communities.
@cite_20: Detection of abusive language in user generated online content has become an issue of increasing importance in recent years. Most current commercial methods make use of blacklists and regular expressions, however these measures fall short when contending with more subtle, less ham-fisted examples of hate speech. In this work, we develop a machine learning based method to detect hate speech on online user comments from two domains which outperforms a state-of-the-art deep learning approach. We also develop a corpus of user comments annotated for abusive language, the first of its kind. Finally, we use our detection tool to analyze abusive language over time and in different settings to further enhance our knowledge of this behavior.
@cite_34: Requests are at the core of many social media systems such as question & answer sites and online philanthropy communities. While the success of such requests is critical to the success of the community, the factors that lead community members to satisfy a request are largely unknown. Success of a request depends on factors like who is asking, how they are asking, when are they asking, and most critically what is being requested, ranging from small favors to substantial monetary donations. We present a case study of altruistic requests in an online community where all requests ask for the very same contribution and do not offer anything tangible in return, allowing us to disentangle what is requested from textual and social factors. Drawing from social psychology literature, we extract high-level social features from text that operationalize social relations between recipient and donor and demonstrate that these extracted relations are predictive of success. More speciﬁcally, we ﬁnd that clearly communicating need through the narrative is essential and that linguistic indications of gratitude, evidentiality, and generalized reciprocity, as well as high status of the asker further increase the likelihood of success. Building on this understanding, we develop a model that can predict the success of unseen requests, signiﬁcantly improving over several baselines. We link these ﬁndings to research in psychology on helping behavior, providing a basis for further analysis of success in social media systems.
@cite_6: Changing someone's opinion is arguably one of the most important challenges of social interaction. The underlying process proves difficult to study: it is hard to know how someone's opinions are formed and whether and how someone's views shift. Fortunately, ChangeMyView, an active community on Reddit, provides a platform where users present their own opinions and reasoning, invite others to contest them, and acknowledge when the ensuing discussions change their original views. In this work, we study these interactions to understand the mechanisms behind persuasion. We find that persuasive arguments are characterized by interesting patterns of interaction dynamics, such as participant entry-order and degree of back-and-forth exchange. Furthermore, by comparing similar counterarguments to the same opinion, we show that language factors play an essential role. In particular, the interplay between the language of the opinion holder and that of the counterargument provides highly predictive cues of persuasiveness. Finally, since even in this favorable setting people may not be persuaded, we investigate the problem of determining whether someone's opinion is susceptible to being changed at all. For this more difficult task, we show that stylistic choices in how the opinion is expressed carry predictive power.
@cite_24: We analyzed 700 million words, phrases, and topic instances collected from the Facebook messages of 75,000 volunteers, who also took standard personality tests, and found striking variations in language with personality, gender, and age. In our open-vocabulary technique, the data itself drives a comprehensive exploration of language that distinguishes people, finding connections that are not captured with traditional closed-vocabulary word-category analyses. Our analyses shed new light on psychosocial processes yielding results that are face valid (e.g., subjects living in high elevations talk about the mountains), tie in with other research (e.g., neurotic people disproportionately use the phrase ‘sick of’ and the word ‘depressed’), suggest new hypotheses (e.g., an active life implies emotional stability), and give detailed insights (males use the possessive ‘my’ when mentioning their ‘wife’ or ‘girlfriend’ more often than females use ‘my’ with ‘husband’ or 'boyfriend’). To date, this represents the largest study, by an order of magnitude, of language and personality.
@cite_0: Accurate prediction of demographic attributes from social media and other informal online content is valuable for marketing, personalization, and legal investigation. This paper describes the construction of a large, multilingual dataset labeled with gender, and investigates statistical models for determining the gender of uncharacterized Twitter users. We explore several different classifier types on this dataset. We show the degree to which classifier accuracy varies based on tweet volumes as well as when various kinds of profile metadata are included in the models. We also perform a large-scale human assessment using Amazon Mechanical Turk. Our methods significantly out-perform both baseline models and almost all humans on the same task.
@cite_19: Hate speech in the form of racist and sexist remarks are a common occurrence on social media. For that reason, many social media services address the problem of identifying hate speech, but the definition of hate speech varies markedly and is largely a manual effort (BBC, 2015; Lomas, 2015). We provide a list of criteria founded in critical race theory, and use them to annotate a publicly available corpus of more than 16k tweets. We analyze the impact of various extra-linguistic features in conjunction with character n-grams for hatespeech detection. We also present a dictionary based the most indicative words in our data.
@cite_5: Social media is a place where users present themselves to the world, revealing personal details and insights into their lives. We are beginning to understand how some of this information can be utilized to improve the users' experiences with interfaces and with one another. In this paper, we are interested in the personality of users. Personality has been shown to be relevant to many types of interactions, it has been shown to be useful in predicting job satisfaction, professional and romantic relationship success, and even preference for different interfaces. Until now, to accurately gauge users' personalities, they needed to take a personality test. This made it impractical to use personality analysis in many social media domains. In this paper, we present a method by which a user's personality can be accurately predicted through the publicly available information on their Twitter profile. We will describe the type of data collected, our methods of analysis, and the machine learning techniques that allow us to successfully predict personality. We then discuss the implications this has for social media design, interface design, and broader domains.
@cite_31: With the development of the Internet, a big part of social interactions have moved online, and people have unconsciously brought their daily communicational habits to the web. Understanding these communications is important because it will lead to a better understanding of online communities, and can improve areas such as e-commerce, advertisement, topic modeling, security, and others. We propose to develop a natural language based ranking algorithm to predict user influence levels in online communication groups.
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@cite_12: Does sharing moral values encourage people to connect and form communities? The importance of moral homophily (love of same) has been recognized by social scientists, but the types of moral similarities that drive this phenomenon are still unknown. Using both large-scale, observational social-media analyses and behavioral lab experiments, the authors investigated which types of moral similarities influence tie formations. Analysis of a corpus of over 700,000 tweets revealed that the distance between 2 people in a social-network can be predicted based on differences in the moral purity content-but not other moral content-of their messages. The authors replicated this finding by experimentally manipulating perceived moral difference (Study 2) and similarity (Study 3) in the lab and demonstrating that purity differences play a significant role in social distancing. These results indicate that social network processes reflect moral selection, and both online and offline differences in moral purity concerns are particularly predictive of social distance. This research is an attempt to study morality indirectly using an observational big-data study complemented with 2 confirmatory behavioral experiments carried out using traditional social-psychology methodology.
Recently NLP techniques have been successfully applied to computational social science. Combined with social network analysis, textual content analysis has shown promise in applications such as prediction of moral value @cite_16 @cite_12 , power @cite_7 @cite_28 @cite_31 , expertise @cite_10 , leadership role @cite_29 , personality @cite_5 @cite_24 , gender @cite_0 @cite_30 , hate speech @cite_19 @cite_20 , and social interaction @cite_34 @cite_6 . This work has extensively studied textual (e.g., @math -gram and LIWC) and structural features (e.g., Twitter relationships) on a variety of online platforms.