If installing the latest updates failed to resolve the issue, users of Windows Vista and Windows 7 can update DirectX to the latest version from Microsoft's website.


Navigate to Microsoft's DirectX End-User Runtime Web Installer page. Click on the "Download" button for the dxwebsetup.exe file. Follow the instructions for downloading and installing the dxwebsetup.exe file. You now have updated to the latest version of DirectX.
Update DirectX to the most recent version.
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