What is the fine-grained topic of the following text: Is it fair to be denied business M after the person have provided all documents required and he went for biometrics, paid application fee and got appointment for interview only to be denied visa because of not coming with old passport, which he opted to provide but was ignored, an old passport that has known direct bearing on the entry permit application? Only return the topic.
Denial of a business visa due to lack of old passport