This study conducted at one university in Guangzhou, mainly examined the English majors' pragmatic failure in both verbal and nonverbal communication and explores the possible causes from students' perspectives. Combination of quantitative method and qualitative method were employed in the research including testing, questionnaire, interviews and observation. The results indicate that the average pragmatic competence of the subjects is still in a poor level. They committed pragmatic failure not only in verbal communication but also in nonverbal one. The study explored the causes of the failures from learners' perspective and offered implications for further research.