Title: 
Headings: 

Content: In fact, a 2014 study by LexisNexis found that 73 percent of officers believe that using social media can help solve crimes faster. According to the study, 8 out of 10 law enforcement professionals actively used social media in investigations. However, the study also found that 52 percent of agencies didn’t have a formal process for doing so. Without proper policies, evidence gathered via social media may not hold up in court. Social media policies can help officers navigate the legal and ethical issues of using social media to gather information. All online investigations should comply with laws and require officers to receive adequate training. Policies about investigations should cover things such as when and how officers can use false identities online and what equipment they can use for investigations. It should outline procedures for documenting online investigations and establish provisions for accountability. Monitoring comments and taking down posts
Facebook and Twitter aren’t always the most friendly places for public conversations. Even if your department never posts anything controversial, you will probably run into controversial or combative comments from users.