Title: Utility Assistance Programs | PA PUC
Headings: Utility Assistance Programs
Utility Assistance Programs
Responsible Utility Customer Protection Act
Electricity and Natural Gas Assistance
Energy Assistance Resources
PA Energy Consumer Bill of Rights
Energy Assistance Programs
Declaración de Derechos del Consumidor de Energía de Pennsylvania
Programas de asistencia energética
Utility Assistance Qualifications
Federal Energy Assistance Programs
Telephone and Internet Service Assistance Programs
Contact Your Utility for Assistance Programs
Universal Service Information
Overview
Proceedings
Reports

Content: Utility Assistance Programs | PA PUC
Utility Assistance Programs
If you live in a low-income household or are undergoing a hardship, you may qualify for support in paying utility bills. Most electric, gas, water, phone and internet companies offer assistance programs. Review the types of programs below and contact your utility to see what is available for your household. Responsible Utility Customer Protection Act
Responsible Utility Customer Protection Act - Fact sheet provides information on how The Act affects consumers and their utility service. Spanish Version
Electricity and Natural Gas Assistance
Budget Billing
Any residential customers may contact their electric or natural gas company to request budget billing. Budget billing means each monthly bill will be the same amount. The company may adjust the bill up to four times a year, up or down, depending on your usage. Customer Assistance Program (CAP)
Customer Assistance Programs (CAPs) are designed to help low-income residential customers maintain utility service. CAPs can help lower your monthly utility bill, and may also reduce or remove the amount you already owe. The company works with you to determine what you can pay based on your household income.