Title: Active Listening: Key to Effective Communication | TechTello
Headings: Active Listening: Key to Effective Communication
Active Listening: Key to Effective Communication
3 Levels of Listening
Level 1 Internal Listening
Level 2 Focused Listening
Level 3 Global Listening
How to Develop Active Listening Skills
Step 1: Gather verbal and non-verbal data without applying personal filters
Step 2: Draw meaningful insights
Step 3: Engage actively
Habits to Adopt Active Listening Technique
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Active Listening Examples
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Vinita Bansal

Content: Step 3: Engage actively
Active engagement throughout the conversation can make the person feel “heard” and open them up to sharing more details. Ask really good follow up questions to analyse the situation. As much as you may be tempted to provide solutions, hold yourself back. In most cases, good open ended questions help a person find a solution to a problem on their own. And just because it’s their own idea, they will feel more committed to making a change. Refer to Paloma Medina’s Deeper Questions for a great list. If you find them stuck or struggling with solutions, offer your advice and seek feedback on their thoughts about it. Habits to Adopt Active Listening Technique
Active listening is a lot of hard work that requires continuous practice and training of the mind, managing human reactions, understanding what’s said in its entirety and not only what’s relevant to us. To actively listen requires awareness as a starting point followed by willingness to take small steps.