Title: Public Utilities | Oklahoma Attorney General
Headings: Public Utilities
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Public Utilities
Frequently Asked Questions (FAQs)
Who regulates public utility companies?
What public utilities are rate regulated by the Oklahoma Corporation Commission?
What is the Office of the Attorney General's role in representing customers interested in regulated utility matters?
How does my utility decide what to charge me?
How can I lower my utility bills?
Here are some tips that might help you save on your utility bills:
Tips to help lower consumer water bills:
Are there ways I can avoid drastic and unpredictable changes in my utility bills from month to month?
How can I avoid service interruptions or service disconnections?
Are there any assistance programs to help low-income customers?
Who do I contact if I have a question or complaint about my utility services?
Where can I find additional information on utility issues and regulation in Oklahoma?
Public Utility Complaints
Contact Information

Content: Instead of high bills during summer and winter months, that usage will be “leveled” so that bills are consistent throughout the year. Be careful to read your plan's details. During some months, bills will be higher than standard billing. Visit your utility provider's website or contact them via phone to inquire about the billing options they offer. How can I avoid service interruptions or service disconnections? Here is some information regarding interruptions and disconnections to utility service: If a resident of your household has a serious medical condition and disconnecting utility service would risk his or her health, you may be able to temporarily avoid cut-off by submitting a physician’s certificate. Electric and gas utilities may not suspend residential service in certain extreme weather conditions. If you are elderly or handicapped, registering with the utility may restrict the utility’s ability to cut off your service, including during extreme weather. Contact your utility provider and discuss a payment plan.