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Content: Simply the wrong decision that could have been avoided had you acquired more info before making it. Making a decision when you have more than 70% of the information needed can result in: Lost customers due to impatience. Employees who have had to do unnecessary damage control while waiting for your decision. Lost revenue from dwindling sales. Potential implications from faulty products that you didn’t pull from the shelves because you were unsure of whether or not they were really a hazard. ( Hint: Make these types of decisions as quickly as you can when you reach the 40% threshold to avoid lawsuits and other disasters)
And these types of ripple-effect consequences aren’t the only results. Even the smallest of decisions (like bumping an employee’s pay) can impact broader spectrums of your business. For instance, an employee who was promised a pay raise after X amount of time but who is delayed their raise because of indecision can begin to feel uncertain in their position.