Title: Shoplifting Policies and Procedures for Retailers
Headings: Shoplifting Policies and Procedures for Retailers
Shoplifting Policies and Procedures for Retailers
Stopping a Shoplifter
Know the Law

Content: If you see someone take an item, alert another employee so that your interaction with the individual can be monitored and witnessed, then approach the person. Ask "Can I ring that up for you?" Never confront a shoplifter in an accusatory tone. For example, never say "I saw you steal that necklace." Shoplifters are very skilled at getting around their accusers. But, if you simply act like they put the necklace in their pocket to carry until they're finished shopping, one of two things will happen: They will either put it back or pay for it. Store design has a lot to do with shoplifting. Many stores suffer loss as a result of blind spots -- areas of a store which employees are simply unable to manage or watch. Stand at your cash register and each corner of your store and survey the floor.