Title: Pros and Cons of Consensus Decision Making
Headings: 
Consensus Decision-Making Pros and Cons
Consider These Significant Issues Before You Make Consensus Decisions
Group Agrees to Support the Decision
Involved Employees See a Benefits
You Present a Unified Front
Collaborative Spirit of the Team
Agreeing to Bad Decisions
Groupthink Is Real
Compromise Solutions
Business Is Hierarchical
Making the Best Decision

Content: Business Is Hierarchical
Sure, organizations such as Zappos run on this “holacracy” theory, in which the hierarchy is very flat, but even then you only see CEO Tony Hsieh speaking to the press, and not John in customer service. Regardless of what your formal structure looks like, some people have power and other people do not have power. If your goal is consensus decision-making, this power differential allows the powerful to heavily influence the less powerful to reach “consensus.” Then, if the decision made is a failure, the powerful can point out that “everyone agreed to this solution.” In other words, the aura of consensus decision-making allows the powerful to avoid responsibility. Making the Best Decision
Overall, in business, a complete and total consensus isn’t necessary. You can reach decisions, and the entire senior team can promote the message, without requiring every employee to be happy with the decision. Leadership involves risk-taking, and sometimes that means taking action or providing direction that not all employees love.