Title: Cyber Crimes and Criminals - How Cyber Criminals Operate - The Carnegie Cyber Academy - An Online Safety site and Games for Kids
Headings: 
Who Are They?
Attack Techniques
Social Engineering
Reformed Criminals: Grey Hat Hackers

Content: This can happen in stores or restaurants when the card is out of the owner's view, and frequently the credit card information is then sold online through a criminal community. Some identity thieves target organizations that store people's personal information, like schools or credit card companies. But most cyber criminals will target home computers rather than trying to break into a big institution's network because it's much easier. By taking measures to secure your own computer and protect your personal information, you are not only preventing cyber criminals from stealing your identity, but also protecting others by preventing your computer from becoming part of a botnet. Social Engineering
Social engineering is a tactic used by cyber criminals that uses lies and manipulation to trick people into revealing their personal information. Social engineering attacks frequently involve very convincing fake stories to lure victims into their trap. Common social engineering attacks include: Sending victims an email that claims there's a problem with their account and has a link to a fake website. Entering their account information into the site sends it straight to the cyber criminal ( phishing)
Trying to convince victims to open email attachments that contain malware by claiming it is something they might enjoy (like a game) or need (like anti-malware software)
Pretending to be a network or account administrator and asking for the victim's password to perform maintenance
Claiming that the victim has won a prize but must give their credit card information in order to receive it
Asking for a victim's password for an Internet service and then using the same password to access other accounts and services since many people re-use the same password
Promising the victim they will receive millions of dollars, if they will help out the sender by giving them money or their bank account information
Like other hacking techniques, social engineering is illegal in the United States and other countries. To protect yourself from social engineering, don't trust any emails or messages you receive that request any sort of personal information.