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Content: That sounds like a duplication of words. It isn’t and doesn’t imply an authoritarian process. A process can be collaborative, but at some point a decision has to be made. Take it and commit to it. Make that decision decisively, communicate it clearly and take action. Ambiguity leads to uncertainty and confusion. This is bad for morale and ultimately business. 5. Give training on resilience and confidence. Any exposure to scenarios that allow employees to hone their skills will allow them to do their jobs more effectively.