Title: Customer Service | Personal | Bank of the West
Headings: We’ll help you find a solution
Personal customer service
We’ll help you find a solution
COVID-19 support
Help with your loans
Bank online to find your answers quickly
Schedule a branch visit
Quick answers to common questions
What’s the Bank of the West routing number?
I forgot my Username / Password. What should I do?
How do I open a new account?
How do I find my checking account number?
What do I do if my credit or debit card is lost or stolen?
Still have questions?
Legal information and Disclosures
Investment and Insurance Products:

Content: To set up alerts, simply sign in to Online Banking and visit the Alerts section. There’s no Bank of the West fee to use these alerts. View all FAQ's
Learn more about Online Banking
Sign in to Online Banking
Learn more about Mobile Banking
Can I open a checking or savings account online, or move an account from another bank? Yes, you can open certain specific Bank of the West personal checking and savings accounts online, with a maximum of two applicants per account. Trusts / beneficiary accounts may require that you open the account in your local branch. Our full list of checking and savings products available to open online: Checking accounts
Savings accounts
Moving an account from another bank
Open your new account, switch your automatic payments, and close your old account. Download our Guide to Moving Your Accounts, which walks you through the step-by-step process to move your direct debits, bill payees and personal information to Bank of the West. It also helps you with what you need to do to close your accounts elsewhere. The easy instructions include a Direct Deposit Authorization form, Automatic Withdrawal Authorization form and an Account Closure Authorization form.