Title: The 5 Key Measurements of Product Success | Hacker Noon
Headings: The 5 Key Measurements of Product Success
The 5 Key Measurements of Product Success
@ FirstMark FirstMark
Breadth of Use
Frequency of Use
Depth of Use
Efficiency
Satisfaction
Tags

Content: The 5 Key Measurements of Product Success | Hacker Noon
The 5 Key Measurements of Product Success
Originally published by FirstMark on October 26th 2017 38,875 reads
7
@ FirstMark FirstMark
One of the most important questions entrepreneurs should ask themselves is whether customers love their product. Yet as founders begin to scale their businesses, they too often fall into the trap of focusing on a single number: revenue. “The problem with revenue as an indicator of product success is that by the time you’re losing it, it’s probably too late,” — Todd Olson, CEO of advanced analytics company Pendo. Even those who look beyond revenue can still fall victim to measurement traps. There’s the issue of having too little data, like companies who only measure customer NPS. But too much data can also be a problem: with a sea of metrics and benchmarks to choose from it’s difficult to prioritize what matters. Luckily Todd’s here to help. He founded Pendo to address the very challenge of measuring product experience.