Title: Cyber Crimes and Criminals - How Cyber Criminals Operate - The Carnegie Cyber Academy - An Online Safety site and Games for Kids
Headings: 
Who Are They?
Attack Techniques
Social Engineering
Reformed Criminals: Grey Hat Hackers

Content: Social engineering attacks frequently involve very convincing fake stories to lure victims into their trap. Common social engineering attacks include: Sending victims an email that claims there's a problem with their account and has a link to a fake website. Entering their account information into the site sends it straight to the cyber criminal ( phishing)
Trying to convince victims to open email attachments that contain malware by claiming it is something they might enjoy (like a game) or need (like anti-malware software)
Pretending to be a network or account administrator and asking for the victim's password to perform maintenance
Claiming that the victim has won a prize but must give their credit card information in order to receive it
Asking for a victim's password for an Internet service and then using the same password to access other accounts and services since many people re-use the same password
Promising the victim they will receive millions of dollars, if they will help out the sender by giving them money or their bank account information
Like other hacking techniques, social engineering is illegal in the United States and other countries. To protect yourself from social engineering, don't trust any emails or messages you receive that request any sort of personal information. Most companies will never ask you for personal information through email. Let a trusted adult know when you receive an email or message that might be a social engineering attack, and don't believe everything you read. Reformed Criminals: Grey Hat Hackers
For a hacker who wants to come clean and turn away from crime, one option is to work for the people they used to torment, by becoming a security consultant. These hackers-turned-good-guys are called Grey Hat Hackers.