Title: 
Headings:  SERVICE EQUITY
S
ER
VICE
 
E
QUITY
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


R
A
M
E
W
O
R
K

DEVELOPIN


A
 
 
Case
Case
 
 
for
for
 
 
Service
Service
 
 
Equity
Equity

Equality
Equality
 
 
doesn’t
doesn’t
 
 
mean
mean
 
 
equity
equity

Service
Service
 
 
Equity
Equity
 
 
Defined
Defined
 
 

Guiding
Guiding
 
 
Principles
Principles
 
 

Engaging
Engaging
 
 
Communities:
Communities:
 
 

Data-
Data-
 
 
and
and
 
 
Evidence-Based
Evidence-Based
 
 
Practices:
Practices:
 
 

Developing
Developing
 
 
Champions:
Champions:
 
 

Directing
Directing
 
 
Investments
Investments
 
 
and
and
 
 
Resources:
Resources:

Customizing
Customizing
 
 
Services
Services
 
 
for
for
 
 
Individuals
Individuals
 
 
and
and
 
 
Communities:
Communities:

Creating
Creating
 
 
Dialogue:
Dialogue:
 
 


Content: SERVICE EQUITY
OREGON
 
DEPARTMENT
 
OF
 
HUMAN
 
SERVICES
S
ER
VICE
 
E
QUITY
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

R
A
M
E
W
O
R
K
STMENTS
 
AND
 
RES

O
V
U

N
I
C

G
ENGAGING
 
COM
M

N
IT

E
IC
D

A
C
T

A
-
R

A
ND

P
 
EVIDENCE-BASED
IO

M

H

C
G
DEVELOPIN
CUSTOMIZING

S
E
R
V
IC
E
S
E
U
G
LO
CREATING
 
DIA

A
 
 
Case
Case
 
 
for
for
 
 
Service
Service
 
 
Equity
Equity
Equality
Equality
 
 
doesn’t
doesn’t
 
 
mean
mean
 
 
equity
equity
This
This
 
 
is
is
 
 
equality
equality
This
This
 
 
is
is
 
 
equity
equity
Service
Service
 
 
Equity
Equity
 
 
Defined
Defined
 
 
Service
Service
 
 
Equity
Equity
 
 
promotes
promotes
 
 
health,
health,
 
 
safety
safety
 
 
and
and
 
 
independence
independence
 
 
for
for
 
 
all
all
 
 
Oregonians
Oregonians
 
 
by
by
 
 
adapting
adapting
 
 
services
services
 
 
and
and
 
 
policy
policy
 
 
to
to
 
 
eliminate
eliminate
  
discrimination
discrimination
 
 
and
and
 
 
disparities
disparities
 
 
in
in
 
 
the
the
 
 
delivery
delivery
 
 
of
of
 
 
human
human
 
 
services. services. This
This
 
 
Service
Service
 
 
Equity
Equity
 
 
framework
framework
 
 
explains
explains
 
 
how
how
 
 
we
we
 
 
are
are
 
 
advancing
advancing
 
 
service
service
 
 
equity
equity
 
 
efforts
efforts
 
 
throughout
throughout
 
 
our
our
 
 
agency
agency
 
 
and
and
 
 
throughout
throughout
 
 
Oregon
Oregon
 
 
as
as
 
 
a
a
 
 
whole. whole. With
With
 
 
long-term
long-term
 
 
policies
policies
 
 
and
and
 
 
short-term
short-term
 
 
actions,
actions,
 
 
we’ve
we’ve
 
 
included
included
 
 
information
information
 
 
on
on
 
 
what
what
 
 
we’re
we’re
 
 
doing,
doing,
 
 
where
where
 
 
we’re
we’re
 
 
going
going
 
 
and
and
 
 
what
what
 
 
we’ve
we’ve
 
 
learned. learned. We’re
We’re
 
 
setting
setting
 
 
forth
forth
 
 
a
a
 
 
new
new
 
 
way
way
 
 
of
of
 
 
working
working
 
 
that
that
 
 
puts
puts
 
 
achieving
achieving
 
 
equity
equity
 
 
front
front
 
 
and
and
 
 
center
center
 
 
and
and
 
 
identifies
identifies
 
 
some
some
 
 
of
of
 
 
the
the
 
 
specific
specific
 
 
actions
actions
 
 
needed
needed
 
 
to
to
 
 
build
build
 
 

a
 
 
strong
strong
 
 
and
and
 
 
supportive
supportive
 
 
framework
framework
 
 
for
for
 
 
equity
equity
 
 
throughout
throughout
 
 
DHS. DHS. Collaboration
Collaboration
 
 
is
is
 
 
key! key!