Title: How Emotion and Mood Influence Behavior
Headings: How Emotion and Mood Influence Behavior
How Emotion and Mood Influence Behavior
Emotion and mood can affect temperament, personality, disposition, motivation, and initial perspectives and reactions.
Learning Objective
Key Points
Terms
Full Text
Emotions in the Workplace
Mood
Emotion
Plutchik Wheel
Organizational Implications
The Importance of Motivation

Content: The decision-making effects of any kind of bad mood can hinder a person's job performance and lead to poor decisions that affect the company. In contrast, a positive mood can enhance creativity and problem solving. However, positive moods can also create false optimism and negatively influence decision making. Emotion
Emotions are reciprocal with mood, temperament, personality, disposition, and motivation. Emotions can be influenced by hormones and neurotransmitters, such as dopamine and seratonin. Dopamine can affect a person's energy level and mood, while seratonin can affect critical-thinking skills. As emotion is largely a chemical balance (or imbalance) in the mind, emotions can quickly cloud judgment and complicate social interactions without the individual being consciously aware that it is happening. Plutchik Wheel
Emotions are complex and move in various directions. Modeling emotional feelings and considering their behavioral implications are useful in preventing emotions from having a negative effect on the workplace. The implication for behavior is important for both managers and subordinates to understand.