Title: How Unethical Behavior Becomes Habit
Headings: How Unethical Behavior Becomes Habit
How Unethical Behavior Becomes Habit
Content: Improving Decisions about Health, Wealth, and Happiness, Richard Thaler and Cass Sunstein illustrate how a small and unobtrusive nudge in the right direction can lead people to eat better, save more for retirement, and conserve energy. Our research similarly indicates that ethical nudges can help people avoid the types of indiscretions that might start them down the slippery slope. For example, in a study conducted with a major U.S. insurance company, Francesca and colleagues found that customers who signed the statement “I promise that the information I am providing is true” prior to reporting their annual mileage — that is, at the top of the page — were significantly more honest in their reporting compared to those who reported first and signed at the bottom of the page. In a different study, Dave and Lisa found that even subconsciously exposing people to ethical content increased their moral awareness and prompted more ethical decisions. Perhaps with this in mind, some organizations have incorporated ethical nudges into images, symbols, stories, and slogans. For example, the University of Arizona’s Eller College of Management recently created posters featuring the image of a fire alarm to call attention to cheating. And at International Paper, employees are given a wallet card with a set of ethics-related questions to consider when making business decisions. When moral standards are unclear or unenforced, it’s easy for employees to feel emboldened to engage in questionable behaviors that are readily rationalized. Environments that nudge employees in the right direction, and managers who immediately identify and address problems, can stop ethical breaches before they spiral out of control. Read more on Ethics or related topics Managing people and Managing yourself