Title: Website and Social Media Basics | U.S. Department of the Interior
Headings: Website and Social Media Basics
Website and Social Media Basics
Approved Social Media Services
Official Social Media Accounts
Rules of the Road
Requesting Social Media Accounts
Onboarding and Offboarding
Onboarding Social Media Access
Offboarding Social Media Access
Blogging
Rules of the Road
Web/Social Media Linking and Sharing
Ethics
Photos
Ownership
Credit
Web/Social Media Comments
Inappropriate Comments on Social Media
What to Do When You See Threatening or Illegal Activity
Mishaps: What to Do When Things Go Wrong
Grammar Mistakes
Accidental Share, Hacked Login or Inaccurate Post
Posting Personally Identifiable Information (PII)
What to do When You Notice a Mistake on Another Bureau’s Account
Social Media Records
General Records Guidance for Social Media
Investigative Guidance
Removing Posts/Content
Security Best Practices
Twitter
Facebook
Instagram
Government Furnished Devices vs. Personally Owned Equipment
Government Furnished Equipment (GFE)
Personally Owned Equipment
Privacy
Privacy Program Governance
508 Compliance for Social Media
General Social Media Accessibility Tips
Tips for Making Facebook Updates Accessible
Tips for Making Tweets Accessible
Tips for Making YouTube Videos More Accessible
Audio Description
Tips for Making Blogs Accessible
Tips for Making Other Social Media Platforms Accessible
Trolls
Document- and Data-Sharing Repositories
Rules of the Road
Social Bookmarking
Rules of the Road

Content: If there are more than one DOI bureau partners within the entity, where one of those bureaus is considered the primary partner, then the entity can decide which DOI bureau's social media policies they prefer to follow. Rules of the Road
The DOI Digital Media Policy addresses specific guidelines for the appropriate use of social networking websites and other social media technologies. Consult the policy before getting started. Only post information that is publicly available on the primary bureau, Departmental or government website ( OMB M-10-23, Section 3, “Agencies should also provide individuals with alternatives to third-party websites and applications. People should be able to obtain comparable information and services through an agency’s official website or other official means.”). The majority of social platforms allow for comments to be submitted in response to posts. Refer to the Web/Social Media Comments section. Do not engage in arguments or debates from an official government account (s). Responding factually to substantive questions is OK, but engaging in policy debate is not. See the Response to Social Media Comments section.