Title: Questioning Techniques - Communication Skills From MindTools.com
Headings: Questioning Techniques
Questioning Techniques
Asking Questions Effectively
Open and Closed Questions
Funnel Questions
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Probing Questions
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Leading Questions
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Rhetorical Questions
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Using Questioning Techniques
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Content: Use questions that include the word "exactly" to probe further: " What exactly do you mean by fast-track?" or "Who, exactly, wanted this report?" Probing questions are good for: Gaining clarification to ensure that you have the whole story and that you understand it thoroughly. Drawing information out of people who are trying to avoid telling you something. Leading Questions
Leading questions try to lead the respondent to your way of thinking. They can do this in several ways: With an assumption – "How late do you think that the project will deliver?" This assumes that the project will certainly not be completed on time.