Title: The Five Steps of Change | AMA
Headings: The Five Steps of Change
The Five Steps of Change
Step 1: Awareness
Step 2: Desire
Step 3: Knowledge
Step 4: Action
Step 5: Perseverance
About The Author

Content: Awareness
Change begins with awareness, and admittedly, being objectively aware can be challenging. For example, a manager notices his team of employees is negative and disengaged. He could think, “Okay, there’s negativity going on, and people are working on personal things rather than projects. Let me take a look at this to see how I’ve contributed and what we can do.” On the other hand, his thought might be “I cannot believe how negative everyone is. It’s ridiculous. I don’t know what else I can do—it doesn’t seem to matter. People just don’t have any loyalty—they don’t care about anything but themselves.” Which option do you think has any chance of making a positive change? When we blame and make excuses, we become stuck where we are.