Title: PowerPoint won't play audio or video on Windows 10 [FIXED]
Headings: PowerPoint won’t play audio or video on Windows 10 [FIXED]
PowerPoint won’t play audio or video on Windows 10 [FIXED]
Fix: Unable to play audio or video in PowerPoint
What to do if you can’t play audio or video in PowerPoint
1. Set the Media Compatibility
2. Use a different presentation software
Other great features:
Adobe Spark
3. Check the codecs
4. Make sure the audio/video format is supported
5. Convert your audio or video file
6. Set the link value
7. Clear the TEMP folder
Frequently Asked Questions
What audio format does PowerPoint use?
What video format works on PowerPoint?
How do I get a video to play in PowerPoint?

Content: As for videos, the range of compatible formats is also quite limited. Microsoft recommends .wmv files for PowerPoint 2010, while the 2016 version adds up .mp4 files encoded with H.264 video and AAC audio. Microsoft also notes that Flash videos might not work in the newer versions of PowerPoint (2013 and 2016). 5. Convert your audio or video file
As we said, even though PowerPoint may support the current format of your video or audio, it’s always the best idea to simply convert it to .wmv/.wma. Fortunately, there are dozens of tools that can convert your media in no time. And since the choice is quite broad, we compiled a list of the best audio/video converters for Windows. So if PowerPoint sound is not working, be sure to use a file converter to and covert it to a suitable model. 6. Set the link value
Go to Tools > Options.