Title: Justice, Fairness and Employee Engagement | Ideas for Leaders
Headings: Justice, Fairness and Employee Engagement
Justice, Fairness and Employee Engagement
Key Concept
Idea Summary
Business Application
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Content: employees’ perceived fairness of the interpersonal treatment they receive from authority figures (such as dignity, respect, etc.) Positive changes in these forms of justice were found to be strongly related to job satisfaction and affective organizational commitment. In particular, procedural justice was more strongly related to employee attitudes than other types of justice. Previous research in this area has focused primarily on US workers, and the results have suggested that negative changes in fairness perceptions have a stronger impact on employee attitudes than positive changes. This study, however, showed the opposite; positive changes had a stronger affect on the job attitudes of employees in Hong Kong. This may be due to cultural differences, but is nevertheless relevant for global organizations that may wish to do business in the region. Business Application
According to Kim et al’s research, organizations and executives that want to build affective commitment and enhance their employees’ job satisfaction need to promote and highlight these positive changes in order to leverage their benefits on job attitudes. Undoubtedly, improving employees’ perceptions of fairness is very important, and these findings suggest this can be done by: establishing fair procedures in allocating rewards;