Title: Local Government Transparency: What It Is & How To Cultivate It
Headings: Local Government Transparency: How To Improve Visibility For Citizens
~ 7 MIN READ
Local Government Transparency: How To Improve Visibility For Citizens
Looking to create a culture of transparency in your municipality? Take a look at this presentation.
Ted Jackson
FILED UNDER
Improving Local Government Transparency Through Report Sharing
Why Is It Important To Share Reports With Citizens?
What Should Be Reported On?
2 Important Rules For Sharing Reports
Gaining Feedback From Your Citizens
You, too, can clearly communicate your municipality's strategic plan with the help of the Balanced Scorecard. Learn more from these examples.
Why is a citizen satisfaction survey important?
What should be included in the survey?
When should the survey be sent out?
How will the survey impact your strategy?
How frequently should a survey be sent out?
What medium should be used?
How many questions should be included?
Take The Next Steps Toward Cultivating Transparency & Visibility
READ NEXT
Reporting Results — 6 min read
22 Commonly Used Quality Performance Measures In Healthcare
Reporting Results — 4 min read
OKRs Vs. KPIs: Breaking Down The Difference
Reporting Results — 5 min read
The Basics Of A Good Local Government Dashboard (With Examples)

Content: Sharing your reports on social media is an excellent way to create interest in the reports and generate social sharing. Be sure the information you’re releasing is relevant. Residents don’t care about reports and data that are several years old—they want to know about what has happened recently, on a quarterly, semi-annual, and annual basis. Keep in mind that the reports you publish will likely also be viewed by those at prospective businesses looking to move to your municipality, peers in nearby towns, those in municipalities across the country, and more. So, gear your strategic reports toward a broader audience so the information is relevant to anyone interested. If you’re communicating clearly and openly about the questions that matter to your citizens, you will strengthen community ties and foster a culture of citizen involvement. Both getting out in front of requests for this information and immediately posting your reports on the appropriate channels for distribution show proactivity and local government transparency, and will be gestures well-received by your citizens. Gaining Feedback From Your Citizens
Sharing strategic data via reports with your constituents is, for all the reasons listed above, an important step in improving visibility and fostering transparency. But you also need to introduce a way for your citizens to provide feedback on how you’re performing—and a great way to do that is through citizen satisfaction surveys. You, too, can clearly communicate your municipality's strategic plan with the help of the Balanced Scorecard.