Title: Manage The Challenges of Working In a Matrix Organization | Jesse Lyn Stoner
Headings: Manage The Challenges of Working In a Matrix Organization
Manage The Challenges of Working In a Matrix Organization
Do You Work In a Matrix?
Leadership In a Matrix
Four Challenges – And What You Can Do
1. Misaligned goals.
What you can do:
2. Conflicting Loyalties
What you can do:
3. Confusion about roles and responsibilities.
What you can do:
4. Delayed decisions.
What you can do:
HPO ASPIRE: The Characteristics of High Performing Organizations

Content: Delayed decisions. In a complex environment where several teams are working on different aspects of a project, it can be unclear who has the final authority over decisions, even among the decision makers. And it can be especially challenging in organizations where leaders are unaccustomed to sharing decision-making. Often everyone owns a piece of a project, but it’s not clear who is accountable for the whole and as a result no one is steering the ship. What you can do: Find out everyone who needs to be involved in decisions. Make sure they all know and agree who is involved. Create a decision-making model that identifies who will make which kinds of decisions (similar to the RACI chart – in fact this will be easier to do if you have created a RACI chart). Keep decision-makers up-to-date so they have the information they need to make informed decisions. Give them advance notice that you will be bringing a decision forward.