Title: Amazon Prime Down: Thousands Reporting Issues | Heavy.com
Headings: Amazon Prime Down: Thousands Reporting Issues with Video & More
Amazon Prime Down: Thousands Reporting Issues with Video & More
Content: Same issue in Italy! — Luigi Greco (@napoli081) August 15, 2019
It’s unclear exactly what’s causing the issue at this time. However, some accounts are seeing the issue being resolved, with the Prime page working and the error message gone. In Texas, for example, the issue has been resolved for some users. On Down Detector, people are also reporting the services working again in Delaware, Florida, and Pennsylvania. But others have said they were told it might take a couple hours to get the service back up completely. @PrimeVideo customer service just told me 3-4 hours until it’s restored, I am in Massachusetts
— S P (@threeunder68) August 15, 2019
One customer said they’ve been on hold for 20 minutes with Amazon trying to get help. Hi @amazonhelp clearly Amazon prime is down. I see lots of other people online with the same issue and I've been on hold with support for 20 minutes now. I get it – things go wrong, but the least you can do is put up a notification.