Title: Importance of Strong Communication in Local Government | Diligent Insights
Headings: The Importance of Strong Communication in Local Government
The Importance of Strong Communication in Local Government
Sending Strong Communication Through Social Media
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Content: Social media outlets like Facebook can help get out important news like school closures, road detours, emergency power outages, floods, fires, and other vital information. Social media is also a great way for local governments to resound the truth when necessary. Timely, genuine messages through social media can dispel rumors, resolve inaccuracies, and provide a venue for local governments to post rebuttals about important issues. Local governments can also effectively use social media to respond quickly in the event of a crisis or emergency. Communication is vitally important during times of emergencies. Having a channel like social media to get the truth out to the community helps to keep rumors at bay and helps prevent unnecessary panics. When a local community uses social successfully to handle a crisis, the public will remember and seek out that same media outlet when they need information again. This is part of the process of creating trust between local governments and its citizens. Social media outlets can also be used to generate goodwill with local citizens. It’s a good place to post information about community-sponsored events like Shop with a Cop, coat or toy drives, and other charity events.