Title: LIHEAP FAQs for Consumers | The Administration for Children and Families
Headings: LIHEAP FAQs for Consumers
LIHEAP FAQs for Consumers
Answer
LIHEAP Services
Finding Help
Qualifying for LIHEAP
Resolving Problems
LIHEAP SERVICES
What is LIHEAP and how can LIHEAP help me?
What kinds of services does LIHEAP provide?
Does LIHEAP help pay for water and sewer bills?
Is there a way for me to tell the state what I think about how LIHEAP works in my area?
Will LIHEAP pay for my whole utility bill?
How can LIHEAP help me to lower my energy bills in the future?
Can LIHEAP help me fix my furnace or air conditioner?
What are the dangers of being unable to heat and cool my home?
FINDING HELP
How can I get help with my energy bills?
Can I submit my LIHEAP application online?
Can I send my LIHEAP application directly to the federal government?
QUALIFYING FOR LIHEAP
How do I know if I’m qualified for LIHEAP?
Do I qualify for LIHEAP if I already receive SNAP or TANF?
What is the most money I can make and still get LIHEAP benefits?
If I rent or live in subsidized or public housing, can I receive help from LIHEAP?
RESOLVING PROBLEMS
I applied for LIHEAP but was told that there wasn't any LIHEAP money left. What can I do?
Who do I talk to if I have a complaint about my local LIHEAP office?
Who do I talk to if I have a complaint about my utility company?
My local LIHEAP office says I don’t qualify for LIHEAP. I think they made a mistake. What can I do?
What do I do if I think someone is wrongly taking advantage of LIHEAP or breaking the rules?
Topics:

Content: In many places, you can get help only with your main heating source. For example, if you heat with gas, you might get help with your gas bill but not your electric bill. Or you might get help with one bill or the other. The highest benefits go to those households that have the highest home energy costs or needs, taking into account income and family size. The amount of help that you get will depend on where you live (each grantee's payment levels are different), your income, your energy costs or needs, your family size, and possibly other factors. Because of the way the LIHEAP funds are distributed, some states receive more LIHEAP funds than others, and are able to pay higher benefits. It is unlikely that you will receive enough to pay your entire heating or cooling bill for the year, because LIHEAP is not designed to do that. How can LIHEAP help me to lower my energy bills in the future? LIHEAP grantees can spend a portion of their funds on low-cost energy related repairs for homes, but they are not required to do so. These types of repairs and improvements are known as weatherization.