Title: Emotional Intelligence and Self-Management
Headings: Emotional Intelligence and Self-Management
Emotional Intelligence and Self-Management
Content: Take action - once you've identified the true cause of your emotion you can do something that breaks you out of the cycle of negative emotion. It could simply be to recognize that the emotions that you are feeling are inappropriate or unjustified, or that they are directed at the wrong target. Only by recognizing the truth behind the causes of your emotions will you be able to control and manage them even when you are stressed and angry. This is extremely important for a manager in terms of being able to motivate his team. This doesn't mean that you pretend these emotions don't exist, dismiss them, or deny them, but you must manage them. Your own team will be looking up to you for cues as to how to behave and what is acceptable. If you are unable to control your own emotions they will see no reason to control theirs. This lack of self-discipline amongst individuals encourages undesirable behaviors. Goleman refers to this as 'emotional hijacking.' This is where a person's mind gets taken over by their 'primitive' emotions and inhibits them from viewing a situation realistically and objectively.