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Content: These are just a few of the issues to address before your agency starts using social media. New issues are sure to come up as you use social media and adopt new platforms, so be sure to regularly review and update your social media policies. As you create and refine your government social media policy, make sure it tightly adheres to any existing communication policies and guidelines about public information. Professional interest
There are many legitimate ways employees use social media for professional activities. This may include researching potential new hires, collaborating with professional networks, or researching work-related questions. According to Pew, 20% of people say they use social media to find information that helps them solve problems at work. A government social media policy should differentiate between beneficial, professional use and personal use. As the National League of Cities points out, professional social media use can still pose risks: Professional media sit