Title: Home Depot Store Associates Share Insider Knowledge
Headings: Home Depot employees share 10 insider facts many shoppers don't know
Home Depot employees share 10 insider facts many shoppers don't know
Áine Cain
Home Depot associates can help snag you savings.
You can't just show up with your driver's license if you want to rent a truck.
Home Depot associates don't get an in-store employee discount.
But they can surprise shoppers with unexpected discounts.
Associates also don't get commission.
Associates can be fired for confronting shoplifters.
Jose Ulloa Jr. works in a Home Depot store on May 17, 2016 in Miami, Florida
Some Home Depot locations may accept competitors' coupons.
Associates will sometimes rig up a project for you in the store.
Home Depot has a pretty generous 90-day-return policy, so hold on to your receipts.
Home Depot gets much of its wood from the same mills as Lowe's and Ace Hardware.
Home Depot associates spend much of the day on their feet, so proper footwear is a must.
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Content: Thank goodness. You'd never get waited on if you only wanted some screws and anchors while some other customers wanted $149,00 drills." Associates can be fired for confronting shoplifters. Jose Ulloa Jr. works in a Home Depot store on May 17, 2016 in Miami, Florida
Joe Raedle/Getty
Home Depot has a strict policy against confronting shoplifters. Four associates were fired from a Palm Coast, Florida, store in 2016 after helping to catch a suspected shoplifter who was charged with theft, The Daytona Beach News-Journal reported. In a similar situation, uproar ensued after a Home Depot associate in Portland, Oregon, was terminated after interfering in a domestic dispute in the warehouse's parking lot in 2017, Snopes reported. The associate was ultimately offered his job back and he accepted. The New York Daily News reported that, in the same year, an Army veteran was fired from his role at a Home Depot in Texas after throwing a paint roller extension at three alleged shoplifters. The chain has defended its policy, citing safety concerns. A Home Depot spokesperson told the Daily News that "only trained security personnel are allowed to confront shoplifters for the safety of customers and employees."