Title: 17 Retail Statistics 2021 and The Future of Shopping
Headings: 15+ Retail Statistics 2021 and The Future of Shopping
15+ Retail Statistics 2021 and The Future of Shopping
Mind-Blowing Retail Statistics
What is Retail Trade?
Who Gathers the Numbers?
1. Retail sales in the US hit a record $6 trillion in 2018
2. Retail sales are projected to amount to around $30 trillion by 2023
Online vs. In-store Shopping
3. It’s expected that the total value of global retail eCommerce in 2019 will reach $3.45 trillion
The Feel of Retail
4. 73% of customers use multiple channels to shop.
5. In 2018 – 87% of consumers began their shopping quest online.
6. 82% of smartphone users consult their phones on purchases they plan to make instore
7. Consumers of all ages – including 62% of Baby Boomers and 58% of Gen Zers, still prefer buying from a physical store
8. There were almost 3,100 more stores in the US at the end of 2018 than at the same point of 2017
9. 62% of consumers say they choose to buy from physical stores because they want to “see, touch, feel and try out” items
10. 66% of customers say shopping technologies and innovations improved their experience
11. 3 out of 5 consumers say retail’s investment in technology is improving their experience both online and in-store
12. 63% of the surveyed were satisfied with the self-checkout systems retailers have implemented
13. 69% of the customers said they are pleased with the mobile-payment option retailers have put in place
14. 55% of the consumers said they’re very interested in technologies or solutions that tell them if an item is in stock or available
15. Walmart leads the retail industry with a mind-blowing $500.34 billion in global revenue for 2018
16. By 2020 – 20% of companies will adopt augmented, virtual, and mixed reality solutions in their digital strategies.
17. By 2020, 40% of data analytics projects will relate to customer experience
Retail Trends and Tendencies
Personalization
Greater Efficiency and Transparency
Convenience
Privacy
Content
Wrap Up

Content: Especially considering retail sales data is showing: 9. 62% of consumers say they choose to buy from physical stores because they want to “see, touch, feel and try out” items
( Source: Retail Dive)
That being said, retail is a dynamic and highly competitive industry – and no one is guaranteed success. The retail market trend demonstrates the influence of digitalization but also the weight consumers’ expectations have on the sector. Monitoring the evolving consumer behavior helps brands to stay afloat. Retails sales stats tell us that customers want to have options when it comes to shopping. Even if in the end they prefer to go to a physical store. Convenience is the key. This is why you might want to invest in improving the in-store experience.