Title: Learn About Being a Patient Advocate | Indeed.com
Headings: Learn About Being a Patient Advocate
Learn About Being a Patient Advocate
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Content: They also need to read patient nonverbal cues, such as body language and facial expressions, to understand what the patient—or their family members—are thinking and not saying. Problem-solving skills: These skills include analysis, research and decision-making. Patient advocates may need to help patients find medical coverage or help them make difficult medical decisions. They may need to help patients dispute insurance claim denials or work with insurance companies to resolve billing issues. These common responsibilities require strong problem-solving skills. Interpersonal skills: These skills include relationship management, collaboration, workplace etiquette, a positive attitude and empathy. Patient advocates are often the third-party facilitating communication between hospital administrative staff, medical personnel, insurance companies and patients. To be successful in this role, they need to manage relationships and collaborate to reach positive solutions.