Title: Learn About Being a Patient Advocate | Indeed.com
Headings: Learn About Being a Patient Advocate
Learn About Being a Patient Advocate
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Content: Skills
There are several skills necessary for success in the role of patient advocate. They include: Communication skills: These include written and verbal communication as reading nonverbal cues. Communication skills are essential in this role, as patient advocates need to explain in simple terms the complexities of the healthcare system, including insurance forms, options for insurance coverage, complex medical diagnoses, treatment plans and medication information. They also need to read patient nonverbal cues, such as body language and facial expressions, to understand what the patient—or their family members—are thinking and not saying. Problem-solving skills: These skills include analysis, research and decision-making. Patient advocates may need to help patients find medical coverage or help them make difficult medical decisions. They may need to help patients dispute insurance claim denials or work with insurance companies to resolve billing issues.