Title: 11.2 Understanding Decision Making – Organizational Behavior
Headings: 11.2 Understanding Decision Making
11.2 Understanding Decision Making
Learning Objectives
Types of Decisions
Making Rational Decisions
Making “Good Enough” Decisions
Making Intuitive Decisions
Making Creative Decisions
How Do You Know If Your Decision-Making Process Is Creative?
OB Toolbox: Ideas for Enhancing Organizational Creativity
Key Takeaway
Exercises
References

Content: Nutt, 1999). Therefore, increasing effectiveness in decision making is an important part of maximizing your effectiveness at work. This chapter will help you understand how to make decisions alone or in a group while avoiding common decision-making pitfalls. Individuals throughout organizations use the information they gather to make a wide range of decisions. These decisions may affect the lives of others and change the course of an organization. For example, the decisions made by executives and consulting firms for Enron ultimately resulted in a $60 billion loss for investors, thousands of employees without jobs, and the loss of all employee retirement funds. But Sherron Watkins, a former Enron employee and now-famous whistleblower, uncovered the accounting problems and tried to enact change. Similarly, the decision made by firms to trade in mortgage-backed securities is having negative consequences for the entire economy in the United States. All parties involved in such outcomes made a decision, and everyone is now living with the consequences of those decisions. Types of Decisions
Most discussions of decision making assume that only senior executives make decisions or that only senior executives’ decisions matter.