Title: Communication & Generation Gaps in the Workplace
Headings: Intergenerational Communication Issues: Management Tips for a More Effective Workplace
Intergenerational Communication Issues: Management Tips for a More Effective Workplace
Understand the Generation Gap in the Workplace
Baby Boomers
Gen X
Millennials
Learn to Recognize Ageism and Generational Conflict in the Office
Watch Out for Ageism in the Hiring Process
Practice Workplace Communication Strategies to Defuse Generational Conflict
Banish Stereotypes
Rethink Company Culture
Use Multiple Communication Methods
Be Mindful of Your Own Experience and Limitations
Become an Active Listener
Provide Uptraining When Necessary

Content: Different generations see each other in particular ways at work, largely due to the stereotypes associated with each generation, and these perceptions play heavily into ageism, creating conflict between older and younger employees. For instance, baby boomers may view millennials as entitled, lazy and antisocial, but millennials may consider baby boomers to be old-fashioned, technologically illiterate workaholics. It doesn’t matter whether or not there is truth in these stereotypes; either way, they can cause employees to be prejudiced against each other, simply due to their age gap. Watch Out for Ageism in the Hiring Process
As a manager, you have to be mindful of your own biases during the hiring process, including ageism. It is important to do what you can to hire employees you trust or like, but it’s equall