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Content: Perhaps you need to limit how employees use their personal social media at work. Starting with the end in mind will help inform the policy-writing process. Brainstorm the goals and objectives for your agency before you begin writing. This will help you create a well-rounded, robust policy that speaks to all the areas you need it to cover. Gather a cross-department team
Creating government social media policy can be tricky. Governments must comply with laws and regulations about recordkeeping, privacy, and freedom of information. Social media policies have to protect employees’ right to free speech, but also establish guidelines to make sure employees represent your agency well and don’t release sensitive information. Since a government social media policy intersects with so many other issues, it’s wise to consult with experts from multiple disciplines during the writing process. Your policy creation team should include representatives from HR, IT, communications, legal, and any other relevant departments. You may also want to add some line-level employees from different departments to help ensure employee buy-in.