Title: 2.5 Work Attitudes – Principles of Management
Headings: 2.5 Work Attitudes
2.5 Work Attitudes
Learning Objectives
What Causes Positive Work Attitudes?
Job Characteristics
Organizational Justice and the Psychological Contract
Relationships at Work
Stress
Assessing Work Attitudes in the Workplace
Key Takeaway
Exercises
References

Content: Colquitt, et. al., 2001; Meyer, et. al., 2002). Organizational justice can be classified into three categories: ( 1) procedural (fairness in the way policies and processes are carried out), (2) distributive (the allocation of resources or compensation and benefits), and (3) interactional (the degree to which people are treated with dignity and respect). At the root of organizational justice is trust, something that is easier to break than to repair if broken. The psychological contract is the unspoken, informal understanding that an employee will contribute certain things to the organization (e.g., work ability and a willing attitude) and will receive certain things in return (e.g., reasonable pay and benefits).