Title: How to Prevent and Handle Robberies and Theft in Retail - Vend Retail Blog
Headings: How to Prevent and Handle Robberies and Theft in Retail
How to Prevent and Handle Robberies and Theft in Retail
1. Armed robberies
Know when, why, and how robberies take place
Practice safe cash handling
Improve visibility
What to do in the event of an armed robbery
2. Flash mobs
Work with law enforcement to monitor suspicious behavior
Responding to flash mobs
3. Shoplifting
Know the signs
Acknowledge each customer who walks in
When you spot someone shoplifting…
Further reading
Final words
About Francesca Nicasio

Content: “It allows the customer to ask any questions they have, and from the loss prevention perspective, it tells them we know they have it in their hands.” When you spot someone shoplifting…
The right procedure for handling shoplifters may vary depending on the laws in your area, as well as the type of the store you have and where you’re located. That said, if you decide to confront a shoplifter, here are some best practices: 1. Establish shoplifting probable cause – You must first have probable cause if you plan to detain a person suspected of shoplifting. This means you or your staff must have witnessed the person take your merchandise and attempt to leave the store without paying for them. 2. Confront them – If you decide to confront the suspected shoplifter, approach them when they have exited the premises. According to security expert Chris E McGoey, it’s best to have additional personnel with you when you approach the shoplifter. “A good rule is to outnumber the suspected shoplifter by a least one.