Title: Help paying your utility bill | Mass.gov
Headings: Help paying your utility bill
Help paying your utility bill
Can my electric or gas company shut off my service?
Can I get assistance with my fuel bills?
Am I eligible for a discount rate or other payment option?
How can I reduce my bills?
Contact
Consumer Division

Content: You may be eligible for a discount rate from your utility if you are eligible for LIHEAP, or if you receive any means-tested public-benefit program, such as: Supplemental Security Income (SSI)
Transitional Aid to Families with Dependent Children (TAFDC)
Emergency Aid to Elderly, Disabled and Children (EAEDC)
Food Stamps
Refugee Resettlement Benefits
MassHealth Standard, CarePlus, or Limited 1
Head Start
Free and Reduced School Lunch or Breakfast Program
MassVeterans Benefits ( G.L.c. 115)
Dependency & Indemnity Compensation (DIC) for Surviving Spouse or Parents of Veterans
Improved Veterans Disability Pension
ConnectCare Plan, Types 1, 2, or 3A
Health Safety Net Plan – Primary or Secondary
Women, Infants & Children (WIC)
Visit the LIHEAP website for more information. You can also contact your gas or electric company to determine if you qualify for a discount rate. In addition, you can arrange for budget billing, where your gas or electric company estimates your usage for the year, divides the total by 12 months, and you pay the same amount each month. At the end of the year, your company will reconcile your bill with the amount actually used, and you will receive a credit (if you overpaid) or a bill (if you underpaid). Contact your utility company to set up budget billing. Finally, you can contact your utility company to set up a payment plan, where you will pay overdue charges by paying a monthly amount in addition to your current monthly bill. How can I reduce my bills? To reduce your electric or gas bills, you can look into the following energy conservation options: