Title: Personal Accountability: Reader's Summary of QBQ!
Headings: Personal Accountability: A Reader’s Summary of QBQ!
Personal Accountability: A Reader’s Summary of QBQ!
I Can Only Change Me

Content: to more solution-based “I” questions (What can I do to contribute? Or, How can I help solve the problem?) One of the chapters in QBQ! is called “I Can Only Change Me” and in this chapter Miller reminds us that when dealing with any circumstance the only person that can change is – one’s self. Perhaps you’re a supervisor who’s dealing with a difficult employee. You do your best to change the employee’s attitude and nothing is working. The attitude you should be changing is your own. A supervisor’s role is to coach and counsel – not to change another person. Change is something that occurs internally – a result of decisions made by the individual. The same applies for the reverse – an employee who works for a difficult supervisor.