Title: 10 SaaS Metrics and KPIs You Should Measure [Infographic]
Headings: SaaS Metrics & KPIs to Predict Your Business Growth
SaaS Metrics & KPIs to Predict Your Business Growth
Key SaaS Metrics to Measure Business Growth
What is SaaS Business?
How is SaaS different from other business models?
Pre-Startup
Startup
How to Create a Product Launch Marketing Plan
Growth
Maturity
SaaS KPIs & Business Goals. How to Measure Them?
Profitability
Retention and Efficiency
Free Retention Rate Calculator For Your Ecommerce & Dropshipping Store
Growth
10 Key SaaS Metrics You Should Measure [Infographic]
1. Conversion Rate
Conversion Rate Formula
Tips for Improvement
2. Customer Acquisition Cost (CAC)
CAC Formula
Tips to Improve CAC
3. Churn Rate
Churn Rate Formula
(Customers leaving your business/total number of customers acquired)*1004
Tips to improve SaaS Churn Rate
4. Customer Lifetime Value (CLV)
CLV Formula
Tips for Increase CLV
5. MRR
MRR Formula
Tips to Improve MRR
Formula Net MRR
6. ARR
ARR Formula
Tips to Improve ARR
7. ARPA
ARPA Formula
Tips to Improve ARPA
8. Revenue Churn
Revenue Churn Formula
Tips to Reduce Churn Rate
9. Traffic
Traffic Formula
Tips for Getting Traffic
10. NPS
NPS Formula (Not actually a Formula)
Tips for Improving NPS
Bonus Metric – Website Load Time
Important SaaS Metrics Experts Measure
Jonathan Bass
Healy Jones
Kristen Haines
Matthew Parks
Ben M Roberts
Tomer Aharon
Dane Amyot
Kurt Uhlir
Zobia Zuberi
The formula:
Wrapping it up!
Start Creating Web Apps on Managed Cloud Servers Now
Sharjeel Ashraf
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Content: Conversion Rate Formula
Conversion Rate = Number of Orders / Number of Visitors
Let’s say you get around 1000 customers per day and get around 50 orders. So: ( 50/1000) * 100 = 5%. Tips for Improvement
Do A/B tests to design the best landing page for business. Market only to the niche that relates to your product. Partner with other similar businesses in the same industry. Give discounts and coupon code. Provide use cases and case studies of your product. 2. Customer Acquisition Cost (CAC)
CAC is one metric that matters the most during the early stage of your business.