Title: Walt Disney World Resort Jobs in Orlando, FL Now Hiring | Snagajob
Headings: 
Service Now Staff Software Engineer
Full-time, Part-time
Job Description
Job Summary:
Responsibilities:
Responsibilities
Basic Qualifications:
Skills & Experience
Key Attributes
Preferred Qualifications:
Required Education
Preferred Education

Content: The Staff Software Engineer is a key role within the organization, responsible for translating requirements and user stories into functional software that delivers value to the business. They help make the impossible become possible through the design, development, testing and implementation of complex software for use across The Walt Disney Company. We're looking for a highly experienced Software Engineer, with a deep understanding of ServiceNow Discovery, to ensure that that we are building the "best-in-class" products and continuously maintaining and enhancing existing products to improve our competitive advantage and technical excellence. Responsibilities
Own and lead ServiceNow discovery projects and team where a project comprises of multiple components
Lead the development of (or develops, test and deploys) medium to large, innovative software solutions that meet specifications and impact future developments
Develop or lead the development of specifications for software development projects
Review or write code, leads programming and testing and debugging of major software development projects
Conceive and set the technical architectural direction for software development projects
Design the component tasks of software development projects, developing specifications for each
Manage the full lifecycle of projects
Manage resource plans and project budgets, providing monthly forecasts
Serve as an escalation point for difficult problems and complex inquiries
Act as a peer group leader to and help train staff on Software Engineering standards and processes
Basic Qualifications: Skills & Experience
At least 8 years of experience in a in a Software Engineering or software development role, managing complex products for large, multi-national corporate with multiple business units
At least 5 years of experience developing solutions on the ServiceNow platform
Ability to develop, create and test server-side with advanced JavaScript, Unix Shell, and Windows PowerShell scripts
Demonstrated expertise with ServiceNow Discovery Probes & Patterns development to successfully discover with complex configurations, infrastructure and integrations
Expert Level, proven understanding and development work within ServiceNow IRE and data precedence, and how it integrates with ServiceNow Auto-Discovery and SAM Pro (Software Asset Management)
Ability to Troubleshoot mid server activity and diagnose discovery methodology issues within schedules
Demonstrated success in platform automation, workflows, abstraction APIs and Scripted Rest API Framework
Deep experience working with Asset & Configuration Management, SaaS/Cloud platforms, and data modeling. Knowledge of ITIL v3 or later and ITSM best practices
Strong communication, writing, and executive presentation skills
Able to translate complex ideas into understandable strategies, requirements, value statements, and business outcomes
Demonstrated experience leading matrixed teams to deliver complex projects or technology transformation initiatives
Experience implementing or managing using agile software development methodologies (PMI-ACP, SAFe Agilist, ICP-ACC, etc.) and managing the full SDLC
Experience working in an outsourced IT environment and building strong collaborative vendor relationships
Key Attributes
Thinks Strategically
Stays current on business trends and technological advances
Uses knowledge of the company's products and services to meet customer needs and financial targets
Identifies key business opportunities and challenges
Examines issues from a broad perspective, considering impact beyond immediate scope
Makes sound business decisions that balance competing priorities
Able to see the "forest" as well as the individual "trees" - can articulate how specific situations relate to strategy or big picture problems
Builds Relationships
Acts as the voice of the customer by understanding their business strategies and aligning business needs with the product strategy and roadmap
Interacts well with people who have different backgrounds and work styles
Resolves conflicts effectively
Service mindset with ability to facilitate "win-win" solutions, but not afraid to say "no"
Manages the diverse needs of stakeholders
Engages colleagues across the organization to optimize performance
Manages strategic partnerships and executive-level relationships across a large enterprise and within the related industry
Communicates Effectively
Conveys relevant information in a candid and timely manner
Listens and asks questions to ensure understanding
Tailors messages appropriately to the audience
Effectively persuades others to support ideas and plans
Provides the appropriate rational and content to drive commitment
Drives Results
Keeps Commitments
Uses technology to facilitate better results
Analyzes problems and takes action to resolve
Achieves high levels of customer satisfaction
Holds self and others accountable to high standards
Is metrics and data driven
Manages projects and resources to produce desired outcomes
Develops appropriate metrics to assess business performance
Plans, organizes and delegates effectively, to ensure focus on strategic activities
Preferred Qualifications: Inspires Creativity and Innovation
Conceives creative ideas to solve problems or meet objectives
Demonstrates a positive attitude with contagious enthusiasm
Challenges the status quo
Transfers ideas and success across boundaries
Facilitates the exchange of ideas and creation of new ones
Takes risks and manages them intelligently
Proactively looks for new opportunities
Sets product vision and creates enduring excitement about what is possible
Champions Change
Remains productive despite uncertainly
Demonstrates flexibility in response to changes
Supports new initiatives
Coaches others through change
Champions Change
Remains productive despite uncertainly
Demonstrates flexibility in response to changes
Supports new initiatives
Coaches others through change
Builds Teams
Supports productivity and morale of the team
Strengthens others through mentoring and feedback
Recognizes and rewards the achievements of others
Broadly shares both accountability and responsibility
Creates "constructive discomfort" - encouraging performance beyond what others believe they are capable of realizing
Exhibits Professional Excellence
Treats others with respect
Earns the trust of colleagues, partners and customers
Maintains composure under pressure
Strives for self-improvement
Learns from personal and organizational experiences
Shows consistency in words and actions
Sets a good example for others
Required Education
BS in Computer Science or another degree in a related discipline
Preferred Education
Preference for MS in Computer Science, Master of Business Administration (MBA) or other advanced degree in a related discipline