; (iii) how to appeal the result of a report; (iv) whether a user who appealed the result of a report will be notified of whether action was taken as a result of the appeal, the action that was taken, the reason why action was taken or not taken, and how the user will be notified; and (v) under what circumstances a user is entitled to refund, repair, or other remedy and the remedy to which the user may be entitled, how the user will be notified of such entitlement, and how the user may claim such remedy; and (E) for sellers— (i) how sellers are notified of a report by a user or a violation of the terms of service or consumer protection policy; (ii) how to contest a report by a user; (iii) how a seller who is the subject of a report will be notified of what action will be or must be taken as a result of the report and the justification for such action; (iv) how to appeal a decision of the online marketplace to take an action in response to a user report or for a violation of the terms of service or consumer protection policy