; (IV) whether or not the inquiry, complaint, or request is open or closed; (V) any action taken on the inquiry, complaint, or request, and any next steps to be taken; and (VI) any additional information as the public housing agency determines appropriate; and (ii) not publicly disclose any personal information relating to the inquiry, complaint, or request, including the unit number, name of the resident or applicant, or any other identifying information that is prohibited from disclosure under applicable laws. (c) Updates Each public housing agency shall ensure that the online portal established under subsection (a) is updated on a regular basis and contains the most recent information regarding inquiries, service requests, and complaints described in subsection (a)(3). (d) Reporting Each public housing agency shall, on an annual basis, develop a fact sheet for tenants residing in and applicants for a covered housing dwelling owned, assisted, or operated by the public housing agency that— (1) includes, in a clear and easily discernible manner— (A) the total amount and type of Federal. State, and local funds received for the fiscal year; (B) the funding streams for ongoing and upcoming capital improvement projects; (C) the most recent inspection date and score; (D) any major renovation, capital, or redevelopment plans; and (E) the name and contact information for the manager or management of the dwelling, if operating independently