; (D) a description of all alternative repayment options, including applicable repayment plans and options for loan consolidation, loan forgiveness, and loan repayment; and (E) a statement that a Servicemember and Veterans Liaison designated under paragraph (16)(K) is available to answer inquiries about servicemember and veteran benefits related to postsecondary education loans, including the toll-free telephone number and email address to contact the Liaison pursuant to paragraph (16)(K). (6) Disclosures when borrower is at-risk (A) In general Not more than 5 days after a postsecondary educational lender or servicer determines that a borrower meets the criteria established in paragraph (16)(J)(i), the postsecondary educational lender or servicer shall— (i) disclose to the borrower, in writing, clearly and conspicuously that a repayment specialist office or unit is available to discuss alternative repayment options and answer borrower inquiries related to their postsecondary educational loan, including the toll-free number to contact the office or unit pursuant to paragraph (16)(J)(iii); and (ii) inform the borrower, in writing, of the existence of discharge programs, the criteria required to qualify for discharge under each of such programs, and how to apply. (B) Outreach to at-risk borrowers The Director, in accordance with paragraph (17)(A), shall promulgate rules to establish a timeline for additional live outreach by the repayment specialist office or unit to at-risk borrowers. (7) Actions when borrower is 30 days delinquent (A) In general Not more than 5 days after a borrower becomes 30 days delinquent on a postsecondary education loan, the repayment specialist office or unit designated under paragraph (16)(J) shall— (i) make a good faith effort to establish live contact with the borrower to discuss alternative repayment options and other options available to avoid default