; or (2) inform such individual of the reason for denying such request, as allowed under subsection (a) or (b). (f) Fees prohibited (1) In general Except as provided in paragraph (2), a covered entity may not charge a fee to an individual for a request made under this title. (2) Unfounded or excessive requests If a request under this title is unfounded or excessive, a covered entity may charge a reasonable fee that reflects the estimated administrative costs of complying with such request. (3) Agency notice If a covered entity plans to charge a fee under paragraph (2), it must notify the Agency at least 7 days before charging such fee. (4) Agency review The Director may reject any fee that a covered entity plans to charge for a request made under this title if the Agency finds— (A) such fee to be unreasonable relative to reasonable administrative costs of complying with a request under this title; or (B) such request is not unfounded or excessive. (g) Rules of construction Nothing in this title shall be construed to require a covered entity to— (1) take an action that would convert information that is not personal information into personal information; (2) collect or maintain personal information or contents of communication that the covered entity would otherwise not maintain (including record of an individual exercising rights under this title)