; (ii) determine whether the content adheres to the acceptable use policy of the provider; and (iii) initiate appropriate steps based on the determination made under clause (ii), subject to reasonable extensions in cases requiring extraordinary investigation. (2) Process after removal of content (A) Removal based on user complaint (i) In general Subject to clause (ii), if a provider of an interactive computer service removes potentially policy-violating content based on a user complaint, the provider of the interactive computer service shall, concurrently with the removal— (I) notify the information content provider and the complainant of the removal and explain why the content was removed; (II) allow the information content provider to appeal the decision; and (III) notify the information content provider and the complainant of— (aa) the determination regarding the appeal under subclause (II); and (bb) in the case of a reversal of the decision to remove the content in question, the reason for the reversal. (ii) Exceptions A provider of an interactive computer service shall not be required to provide an information content provider with notice or an opportunity to appeal under clause (i) if— (I) the provider of the interactive computer service is unable to contact the information content provider after taking reasonable steps to do so; or (II) (aa) the provider of the interactive computer service reasonably believes that such notice would risk imminent harm to any person or impede law enforcement activities