; and (2) report directly to the Secretary. (d) Duties (1) In general The Office shall carry out a patient advocacy program of the Service, under which the Office shall— (A) employ patient advocates to advocate on behalf of Indians with respect to health care services sought or received through the Service; (B) provide to those patient advocates training to ensure the advocates carry out the responsibilities described in paragraph (2); and (C) in as many prominent locations as the Director determines to be appropriate to be seen by the largest percentage of patients and family members of patients at each Service unit, display— (i) the purposes of the patient advocacy program; (ii) the contact information for a patient advocate employed at the Service unit; and (iii) a description of the rights and responsibilities of patients and family members of patients at the Service unit. (2) Patient advocate responsibilities The responsibilities of a patient advocate employed by the Office shall include the following: (A) Resolving any complaints by Indian patients with respect to health care services provided by or through the Service that cannot be resolved at— (i) the point of service