; consumer complaints (A) In general A ticket issuer that owns or operates an internet website or online service that facilitates or executes the sale of event tickets shall report to the Commission any incidents of circumvention of which the ticket issuer has actual knowledge. (B) Consumer complaint website Not later than 180 days after the date of enactment of the Fans First Act , the Commission shall create a publicly available website (or modify an existing publicly available website of the Commission) to allow individuals to report violations of this subsection to the Commission. (C) Reporting timeline and process (i) Timeline A ticket issuer shall report known incidents of circumvention within a reasonable period of time after the incident of circumvention is discovered by the ticket issuer, and in no case later than 30 days after an incident of circumvention is discovered by the ticket issuer. (ii) Automated submission The Commission may establish a reporting mechanism to provide for the automatic submission of reports required under this subsection. (iii) Coordination with state attorneys general The Commission shall— (I) share reports received from ticket issuers under subparagraph (A) with State attorneys general as appropriate; and (II) share consumer complaints submitted through the website established under subparagraph (B) with State attorneys general as appropriate. (4) Duty to address causes of circumvention A ticket issuer that owns or operates an internet website or online service that facilitates or executes the sale of event tickets must take reasonable steps to improve its access control systems, security measures, and other technological controls or measures to address any incidents of circumvention of which the ticket issuer has actual knowledge. (5) FTC guidance Not later than 1 year after the date of enactment of the Fans First Act , the Commission shall publish guidance for ticket issuers on compliance with the requirements of this subsection.