; (II) provide a mechanism for administrative complaints to be made and cataloged; (III) keep tenants regularly informed about the progression of any complaint; (IV) prohibit the withholding of tenant-based rental assistance from any tenant that makes a complaint, until such complaint is closed; and (V) provide confidentiality where necessary, including in cases where alleged abuse is extreme and targeted. (ii) Delegation In developing the enforcement protocol under clause (i), the Secretary may use subcontractors to preform enforcement activities. (iii) Report The Secretary shall each quarter submit to the Committee on Financial Services of the House of Representatives and the Committee on Banking, Housing, and Urban Affairs, a report with respect to the enforcement of this paragraph that— (I) provides all data at both the property-level and jurisdiction-level; and (II) includes information with respect to— (aa) the volume of outstanding complaints; (bb) the average response time for initial complaint