issued pursuant this Act, and Federal privacy laws. (5) Liaising with communities and consumers impacted by practices regulated by this Act and the Agency, to ensure that their needs and views are appropriately taken into account. (6) Providing annual reports to Congress on the efforts of the Agency to fulfill its civil rights mandate. (7) Such additional powers and duties as the Director may determine are appropriate. 307. Complaints of individuals (a) In general The Director shall establish a unit within the Agency the functions of which shall include establishing a single, toll-free telephone number, a website, and a database or utilizing an existing database to facilitate the centralized collection of, monitoring of, and response to complaints of individuals regarding the privacy or security of personal information. The Director shall coordinate with other Federal agencies with jurisdiction over Federal privacy laws to route complaints to such agencies, where appropriate. (b) Routing complaints to states To the extent practicable, State agencies (including State privacy regulators) may receive appropriate complaints from the systems established under subsection (a), if— (1) the State agency system has the functional capacity to receive calls or electronic reports routed by the Agency systems