1. Short title This Act may be cited as the Supporting Accurate Views of Emergency Services Act of 2023 or the 911 SAVES Act of 2023 . 2. Findings Congress finds the following: (1) Public Safety Telecommunicators play a critical role in emergency response. (2) The work Public Safety Telecommunicators perform goes far beyond merely relaying information between the public and first responders. (3) When responding to reports of missing, abducted, and sexually exploited children, the information obtained and actions taken by Public Safety Telecommunicators form the foundation for an effective response. (4) When a hostage taker or suicidal person calls 9–1–1, the first contact is with the Public Safety Telecommunicator whose negotiation skills can prevent the situation from getting worse. (5) During active shooter incidents, Public Safety Telecommunicators coach callers through first aid and give advice to prevent further harm, all while collecting vital information to provide situational awareness for responding officers. (6) And when police officers, firefighters, and Emergency Medical Technicians are being shot at, their calls for help go to Public Safety Telecommunicators. (7) They are often communicating with people in great distress, harm, fear, or injury, while employing their experience and training to recognize a critical piece of information. (8) In fact, there have been incidents in which Public Safety Telecommunicators, recognizing the sound of a racked shotgun, have prevented serious harm or death of law enforcement officers who would have otherwise walked into a trap. (9) This work comes with an extreme emotional and physical impact that is compounded by long hours and the around-the-clock nature of the job. (10) Indeed, research has suggested that Public Safety Telecommunicators are exposed to trauma that may lead to the development of posttraumatic stress disorder. (11) Recognizing the risks associated with exposure to traumatic events, some agencies provide Critical Incident Stress Debriefing (CISD)