; or (2) a decision of the interactive computer service provider to remove content posted by the information content provider. (c) Processing of complaints (1) Complaints regarding illegal content, illegal activity, or potentially policy-violating content (A) Illegal content or illegal activity (i) In general Subject to subsection (e), and except as provided in clause (ii), if a provider of an interactive computer service receives notice of illegal content or illegal activity on the interactive computer service that substantially complies with the requirements under paragraph (3)(C)(ii) of section 230(c) of the Communications Act of 1934 ( 47 U.S.C. 230(c) ), as added by section 6(a), the provider shall remove the content or stop the activity not later than 4 days after receiving the notice, subject to reasonable exceptions, including concerns about the legitimacy of the notice. (ii) Timeline for notice emanating from default judgments and stipulated agreements If a notice of illegal content or illegal activity described in clause (i) emanates from a default judgment or stipulated agreement, that clause shall be applied by substituting 10 days for 4 days . (B) Potentially policy-violating content Subject to subsection (e), if a provider of an interactive computer service receives a complaint made in good faith through the complaint system of the provider established under subsection (b) regarding potentially policy-violating content on the interactive computer service, the provider shall, not later than 14 days after receiving the complaint— (i) review the content; (ii) determine whether the content adheres to the acceptable use policy of the provider