; (B) receipt by a customer of a service, including— (i) health care or small business counseling; and (ii) guidance to support commerce, transportation, employment rules, workplace safety, or public safety, including relating to ensuring clean water and consumer protection services; (C) a request or renewal by a customer for a document or other item, including a passport, driver's license, or Social Security card; (D) a submission by a customer of a Federal tax return; (E) a declaration of goods by a customer; (F) use by a customer of recreation resources and public spaces, including a park, historical site, or museum; (G) a request by a customer for information, including a notice, warning, or guidance about public health, safety, consumer protection, commerce, transportation, environment, employment, and workplace safety; and (H) a request by a customer for, or use by a customer of, data and research, including for applying for funding, conducting research, maintaining and preserving artifacts, and collecting, analyzing, reporting, and sharing data. (10) Voluntary customer feedback The term voluntary customer feedback means the submission by a customer of information, an opinion, appreciation, or a concern following an interaction with an agency and relating to the interaction with the agency that is— (A) solicited by the agency and identified as voluntary at the time of solicitation