; and (III) prohibit a manufacturer from imposing any additional cost or burden that is not reasonably necessary or is designed to be an impediment on the owner or independent repair provider. (C) Documentation For documentation the following: (i) Costs No charge for the documentation, except for a case in which documentation is requested in physical printed form, a charge may be included for the reasonable actual costs of preparing and sending the copy. (ii) Terms Terms that are equivalent to the most favorable terms under which a manufacturer offers the documentation to an authorized repair provider, including the methods and timeliness of delivery of the part, tool, software, or documentation. (8) Firmware The term firmware means a software program or set of instructions programmed on farm equipment, or on a part for such equipment, to allow the equipment or part to communicate within a networked product or system or with other computer hardware, including any relevant patch or fix made by the OEM of such equipment or part. (9) Independent repair provider The term independent repair provider means, with respect to farm equipment, a person who— (A) is not an authorized repair provider of the farm equipment; and (B) provides diagnosis, maintenance, or repair services for the farm equipment. (10) Original equipment manufacturer