; and (B) plans for the fiscal year following the submission of the CX Action Plan; and (6) the medium- and long-term customer experience strategies of the designated entity, including— (A) plans for the period of 3 to 5 fiscal years following the fiscal year of the submission of the CX Action Plan; and (B) plans for the period of 5 to 10 fiscal years following the fiscal year of the submission of the CX Action Plan. (c) Existing guidance In developing the CX Action Plan, each designated entity shall adhere to existing and additional guidance provided by the Director. 4. Oversight and annual report (a) In general The Director shall— (1) ensure designated entity compliance with this Act; (2) facilitate sharing of leading practices between designated entities; and (3) review the comprehensive CX Action Plans of designated entities for consistency with existing customer experience guidance. (b) Annual report Not later than 180 days after the submission of all CX Action Plans under section 3(a), and annually thereafter, the Director shall make public recommendations for opportunities to streamline or co-locate critical Federal services.