; and to counsel Program employees concerning post-secondary vocational and academic educational opportunities. 205. Office of Assisted Placement The Secretary shall establish and administer an Office of Assisted Placement to coordinate the creation and operation of Assisted Placement Offices in all one-stop centers for the purpose of providing placement services to individuals eligible for such services under section 308. 206. Office of Dispute Resolution (a) In general The Secretary shall establish and administer an Office of Dispute Resolution to perform the dispute resolution functions described in section 313. (b) Whistleblower hotline The Secretary shall establish and administer both an online and telephone whistleblower hotline for the informal reportage of alleged violations of this Act. Provided enough information is furnished via the hotline to initiate an investigation, the matter shall be referred for appropriate follow up. (c) South African CCMA commended as model The rules and procedures adopted by the Secretary for the resolution of disputes within the scope of section 313(b) shall be designed to insure a prompt and fair resolution of employment disputes in a process that is free of cost to the participants and easily navigated by all parties. To that end, the Congress commends the administrative practices and rules of the South African Commission for Conciliation, Mediation and Arbitration (CCMA) as a model for the dispute resolution system established under this section. 207. Office of Statistics and Research The Secretary shall establish and administer an Office of Statistics and Research to provide the public with useful information concerning the operations of the Program, to provide Program administrators with evidence-based guidance to aid them in their work, and to assist the Congress in its oversight of the Program. Employing rigorous social science methodologies, and with the advice and assistance of the Bureau of Labor Statistics where appropriate, the Office of Statistics and Research