; (II) through an oral communication from the plan or issuer to the enrollee, as soon as practicable and not later than 1 business day after such inquiry is made by such enrollee for such information, which communication shall be documented by such plan or issuer, and such documentation shall be kept in the enrollee’s file for a minimum of 2 years; and (ii) in real-time through an online health care provider directory search tool maintained by the plan or issuer; and (B) include in any print directory— (i) a disclosure that the information included in the directory is accurate as of the date of the last data update and that enrollees or prospective enrollees should consult the group health plan's or issuer’s electronic provider directory on its website or call a specified customer service telephone number to obtain the most current provider directory information; and (ii) a list of the categories of providers of ancillary services for which the plan or coverage has no in-network providers. (2) Group health plan and health insurance issuer business processes Beginning on the date that is one year after the date of the enactment of this section, a group health plan or a health insurance issuer offering group or individual health insurance coverage shall establish business processes to— (A) verify and update, at least once every 90 days, the provider directory information for all providers included in the online health care provider directory search tool described in paragraph (1)(A)(ii)