1. Short title This Act may be cited as the Creating Advanced Streamlined Electronic Services for Constituents Act of 2019 or the CASES Act . 2. Sense of Congress It is the sense of Congress that— (1) congressional offices provide crucial services to constituents by acting as a liaison between the constituents and the respective agencies; (2) this includes assisting constituents by making inquiries and working toward resolutions on behalf of the constituent with the respective agencies