Investigation of complaints. (4) Medical treatment of victims. (5) Mechanisms for confidential reporting of incidents by staff and service contractors, to include online and telephonic methods. (6) Victim advocacy, intervention, and counseling for covered employees of the Department who are victims of harassment, discrimination, sexual assault, and related retaliation that shall be made available, irrespective of where such covered employees are located, to assist and guide such victims. (7) Supportive services, including counseling and victim advocacy, that shall be made available irrespective of whether the victim identifies the accused individual. (8) Oversight and review of administrative and disciplinary actions, to include termination, for employees and officials of the Department of State. (9) Review by appropriate authority of administrative separation actions involving victims of harassment, discrimination, sexual assault, and related retaliation. (10) Uniform collection of data on the incidence of violations and on disciplinary actions taken in cases of harassment, discrimination, sexual assault, and related retaliation. (11) Procedures for disciplinary action in cases of harassment, discrimination, sexual assault, and related retaliation by employees or officials of the Department. (12) Workforce communications relating to harassment, discrimination, sexual assault, and related retaliation prevention, discipline, and reporting, to include printed and electronic materials made available in both English and the working languages at overseas posts, made available for all staff. (13) Acknowledgment of the challenges facing vulnerable groups including women, people of color, entry-level officers, locally employed staff, and the lesbian, gay, bisexual, transgender, and queer (LGBTQ) community. (14) Policies regarding the retention of documents relating to complaints, investigations, and disciplinary action. (c) Clarification of victim reporting and case resolution The Secretary of State shall review