; (B) the outstanding balance in the account and each loan at the beginning of the billing cycle; (C) the total amount credited to the account and each loan during the billing cycle; (D) the total amount of unpaid interest for the account and each loan; (E) the amount of any fee added to the account during the billing cycle, itemized to show each individual fee amount and reason for each fee; (F) the address, email address, and phone number of the covered lender, servicer, or assignee to which the borrower may direct billing inquiries; (G) the amount of any payments or other credits during the billing cycle that was applied respectively to the principal and to interest for each loan; (H) the manner, pursuant to subsection (g), in which payments will be allocated among multiple loans if the borrower does not provide specific payment instructions; (I) whether each loan is in deferment or forbearance; (J) information on how to file a complaint with the Bureau and with the ombudsman designated pursuant to section 1035 of the Consumer Financial Protection Act of 2010 and the Department of Education; (K) for any borrower considered to be at risk, as described in subsection (j)(1), a statement that a repayment specialist office or unit designated under subsection (j) is available to answer inquiries related to alternative repayment options, including the toll-free telephone number to contact the specialist pursuant to subsection (j)(3)