; and (II) consumer feedback. (v) Financial and performance requirements applicable to the PBO under— (I) the Chief Financial Officers Act of 1990 ( Public Law 101–576 ); or (II) the Government Performance and Results Act of 1993 ( Public Law 103–62 ). (vi) The results achieved by the PBO during the preceding year and whether such results met the goals specified in the performance plan under paragraph (1). (vii) With respect to the preceding year, the evaluation rating of the performance of the Chief Operating Officer and senior managers under subsections (d)(5) and (e)(2), including the amounts of bonus compensation awarded to the Chief Operating Officer and senior managers. (viii) Recommendations for legislative and regulatory changes to improve service to students and their families, and to improve the efficiency and integrity of Federal student financial assistance programs authorized under title IV. (ix) Financial statements that provide a rationale for appropriately funding the activities of the PBO. (x) A summary of the management and compliance of contractors managed by the PBO in the preceding year, including corrective actions taken by the PBO with respect to such contractors. (xi) A description of how the PBO used the authority under paragraph (5) of subsection (b) for making personnel and procurement decisions in the preceding year, including the number of individuals hired through such authority and the bonuses provided to staff during such year. (xii) A summary of the oversight activities of institutions, contractors, and third party servicers that participate in the Federal student financial assistance programs authorized under title IV including— (I) fines levied on such institutions, contractors, and third party servicers, disaggregated by entity; (II) instances of fraud or misrepresentation by such institutions, contractors, or third party servicers