; and (B) employees staff members who have— (i) training and expertise in trauma and sexual abuse counseling for survivors of sexual abuse; and (ii) training on avoiding the misuse of telephone hotline and other counseling services. (6) Telephone service provider The term telephone service provider means an entity that provides a corrections agency or prison with inmate communication services, such as telephone, email, and video visitation. (b) Establishment of National Hotline for Sexual Abuse Services in Detention (1) Authority The Attorney General may award grants to eligible organizations to provide for the establishment of a National Hotline for Sexual Abuse Services in Detention. (2) Use of grant funds An organization that receives a grant under this subsection shall use the grant funds to establish and operate a National Hotline for Sexual Abuse Services in Detention to— (A) provide sexual abuse and rape crisis counseling services to inmates who have been victims of sexual abuse or sexual harassment during incarceration or prior to incarceration, by— (i) in accordance with paragraph (3), establishing and operating a telephone hotline for receiving calls from inmates that is free of charge to both inmates and prisons; (ii) receiving and responding to confidential email correspondence from inmates; (iii) receiving and responding to confidential correspondence received through the United States Postal Service from inmates; and (iv) facilitating other secure means of single or group communications between qualified sexual abuse or rape crisis service providers and inmates, including holding support groups using a telephone or other electronic mechanism, in which a qualified sexual abuse or rape crisis service provider is directly involved in all communications; (B) provide education, training, and technical assistance to any corrections agency or prison seeking to provide sexual abuse services at the institution