; and (B) in which at least 1 party alleging a violation described in subparagraph (A) consists of 1 or more customers (or their authorized representative), including 1 or more individuals seeking certification as a class under rule 23 of the Federal Rules of Civil Procedure or a comparable rule or provision of State law. (3) Consumer dispute The term consumer dispute means any dispute, including all claims related to personal injuries, between Amtrak and 1 or more customers who seek or acquire— (A) services and accommodations provided by Amtrak; or (B) carriage on Amtrak trains and equipment. (4) Customer The term customer means any individual, except for an employee of Amtrak and without regard to whether the individual is a minor or paid for the transportation, who seeks or acquires— (A) services and accommodations provided by Amtrak; or (B) carriage on Amtrak trains and equipment. (5) Predispute arbitration agreement The term predispute arbitration agreement means an agreement to arbitrate a dispute that has not yet arisen at the time of the making of the agreement. (6) Predispute joint-action waiver The term predispute joint-action waiver means an agreement, whether or not part of a predispute arbitration agreement, that would prohibit, or waive the right of, one of the parties to the agreement to participate in a joint, class, or collective action in a judicial, arbitral, administrative, or other forum, concerning a dispute that has not yet arisen at the time of the making of the agreement. (7) Rail passenger carrier The term rail passenger carrier means a rail carrier providing— (A) interstate intercity rail passenger transportation (as such term is defined in section 24102)