; or (B) with respect to longer-term loans with a balloon payment, the payments for the month with the highest total payments on the loan. (c) Definitions (1) Affected by coronavirus The term affected by coronavirus means, with respect to a borrower, any of the following circumstances: (A) The household income of the borrower is reduced by reason of coronavirus disease 2019 (COVID–19). (B) The borrower becomes unemployed by reason of such disease. (C) The borrower, or a member of the household of the borrower, is hospitalized by reason of such disease. (D) The borrower resides or is employed in an area covered by an emergency declared by the Federal Government or a State or local government as a result of such disease. (2) Collection efforts The term collection efforts means any of the following actions, or attempted actions, made by a covered lender (or a collection agency acting on behalf of the covered lender) in order to collect amounts owed to the lender by a borrower: (A) Contacting the borrower by telephone, including by text message. (B) Contacting the employer of the borrower. (C) Cashing post-dated checks of the borrower or making a direct withdrawal from a bank account of the borrower. (D) Entering into an agreement with a collections agency to collect such amounts. (E) Reporting to a credit reporting agency any missed payments related to such amounts. (F) Any other effort not described in subparagraphs (A) through (E) to enforce the collection of the amounts or the making of payments related to such amounts. (3) Covered lender The term covered lender means any of the following: (A) A payday lender. (B) A lender who is not a depository institution (as defined under section 3 of the Federal Deposit Insurance Act ( 12 U.S.C. 1813 )) or a Federal or State credit union (as such terms are defined under section 101 of the Federal Credit Union Act ( 12 U.S.C. 1752 )).