; and (2) 25 additional personnel in the Division of Enforcement of the Bureau of Consumer Protection. (b) Authorization of appropriations There is authorized to be appropriated to the Director of the Bureau of Consumer Protection such sums as may be necessary to carry out this section. 10. Complaint resolution The Commission shall create rules and guidance establishing procedures for the resolution of complaints by consumers regarding covered entities that improperly use, store, or share the personal information of consumers, including procedures to— (1) properly process and store complaints; (2) provide a consumer with email updates regarding the status of the consumer’s complaint; (3) create an online portal that allows a consumer to log in and track the status of the consumer’s complaint; (4) review and forward complaints to the correct person, partnership, corporation, government agency, or other entity; and (5) process and store each response from a person, partnership, corporation, government agency, or other entity to which a complaint was forwarded. 11. Application programming interfaces The Commission shall, in consultation with the National Institute of Standards and Technology and relevant stakeholders, including consumer advocates and independent technology experts— (1) standardize Application Programming Interfaces necessary to permit consumers and covered entities to programmatically avail themselves of the rights and responsibilities created by this Act; (2) permit and enable consumers to securely delegate the ability to make requests on their behalf