; and (ii) otherwise accommodates such members during short absences by reason of such service. (H) Designate an employee of the educational institution to serve as a point of contact for covered individuals and the family of such individuals needing assistance with respect to academic counseling, financial counseling, disability counseling, and other information regarding completing a course of education at such institution, including by referring such individuals and family to the appropriate persons for such counseling and information. (2) Except as provided by paragraph (5), a State approving agency, or the Secretary when acting in the role of the State approving agency, shall take an action described in paragraph (4)(A) if the State approving agency, the Secretary, or the Federal Trade Commission, determines that an educational institution does any of the following: (A) Carries out fraudulent or persistent recruiting techniques, including on military installations, that may include— (i) misrepresentation or payment of incentive compensation; (ii) during any one-month period making three or more unsolicited contacts to a covered individual, including contacts by phone, email, or in-person