; (12) incorporate a benefits calculator to enable applicants to learn how the receipt of some benefits might or might not impact whether they are eligible for other benefits and might impact the amount of those other benefits for which they are eligible; (13) include planning and funding for the pilot entities to train their staffs and clients to utilize the new technologies; (14) in rural and other areas without strong broad-band service, integrate activities under the grant with other activities to strengthen local-broad band service; (15) enable low-income individuals to obtain free or reduced price smart phones and free or reduced-price data services; (16) ensure that individuals without personal smart phone, tablet, or computer access are able to benefit from the systems and technological improvements in the pilot projects at public locations such as public libraries, community centers, and social service offices; (17) propose a detailed, workable plan to thoroughly beta test and field test any new technologies or systems in the pilot project before making such technologies or systems available to all households, individuals, or the entire pilot area