; and (IV) the total number of outcomes that included short-sales, deed-in-lieu of foreclosure, and foreclosure sales. (iii) A description of any efforts by the enterprise to provide assistance and support to consumers who are not proficient in English. (iv) A description of any other efforts by the enterprise to provide assistance to low- and moderate-income communities, central cities, rural areas, and other underserved areas, such as financial literacy and education or support of fair housing and housing counseling agencies. (v) A description of any other assistance provided by the enterprise to consumers in response to the COVID-19 pandemic. (B) FHA For each report required with respect to the FHA mortgage insurance programs: (i) The number and unpaid principal balance for all residential mortgage loans, disaggregated by type, insured under such programs. (ii) The total number, unpaid principal balance, and length of forbearances provided to borrowers, including whether or not the forbearance was requested by the borrower. (iii) A detailed breakdown of the loan modifications offered to borrowers and whether the borrowers accepted the offer including the total number and unpaid principal balance of loan modifications ultimately made to borrowers. (iv) A detailed breakdown of the home retention options offered to borrowers and whether the borrowers accepted the offer including the total number and unpaid principal balance of other home retention options ultimately made to borrowers. (v) A description of any efforts under such programs to provide assistance and support to consumers who are not proficient in English. (vi) A description of any other efforts under such programs to provide assistance to low- and moderate-income communities, central cities, rural areas, and other underserved areas, such as financial literacy and education or support of fair housing and housing counseling agencies. (vii) A description of any other assistance provided under such programs to consumers in response to the COVID-19