; and (C) payment by the plan shall be made directly to the emergency services provider. (c) Covered non-Emergency services Facility-based providers shall not balance bill a patient for covered non-emergency services if the services are provided at an in-network facility and the participant or beneficiary did not have the ability or opportunity to select to receive such services from an in-network provider. (d) Reimbursements for out-of-Network payments A self-insured group health plan shall reimburse a health care provider for out-of-network emergency and non-emergency services described in subsections (b) and (c) based on one of the following payment methodologies: (1) The amount of the claim made by the provider for such services. (2) The usual and customary amount charged by the provider for similar services in the community where the services were provided. (3) The amount mutually agreed to by the plan and the provider during the 60-day period after the date on which the claim is submitted. (e) Voluntary binding arbitration (1) In general If a self-insured group health plan and health care provider are unable to resolve a dispute with respect to billing for services described in subsection (b) or (c), such provider may voluntarily initiate binding arbitration with such plan under this subsection. The Secretary shall establish by rule methods of aggregation for claim disputes submitted to voluntary binding arbitration under this subsection. (2) Arbitration organizations (A) In general The Secretary shall enter into contracts with outside organizations to conduct timely, voluntary binding arbitration proceedings under this subsection. To be eligible for such a contract, an organization shall have at least 5 years of experience serving as a neutral party in complex dispute resolution proceedings. (B) Limitation An organization shall not be eligible to enter into a contract under subparagraph (A) if the organization has been employed by, consulted for, or otherwise had a business relationship (other than the