; and (B) request information pertaining to procedures necessary to file formal complaints against law enforcement officers; receive information and assistance for adult and youth victims of law enforcement officer violence, law enforcement officer harassment, family and household members of such victims, and persons affected by the victimization. (2) Providing to State and local governments, public and private nonprofit agencies, State and local educational agencies, and individuals, resource information regarding victims of law enforcement officer violence, law enforcement officer harassment, family and household members of such victims, and persons affected by the victimization. (d) Activities In establishing and operating the telephone hotline and online resource service, the entity— (1) shall contract with a carrier for the use of a toll-free, single telephone line; (2) shall employ, train (including providing technology training), and supervise personnel to answer incoming calls and online messages, provide counseling and referral services on a 24-hour-a-day basis, and direct connections to service providers; (3) shall assemble and maintain a database of information relating to services for adult and youth victims of law enforcement officer violence or harassment to which callers may be referred throughout the United States, including information on the availability of supportive services for victims of law enforcement officer violence or harassment; (4) shall widely publicize the contact information of the telephone hotline and online resource service throughout the United States, including to potential users; (5) shall provide assistance and referrals to meet the needs of underserved populations and individuals with disabilities; (6) shall collect audio or visual recordings, if applicable; (7) shall provide assistance and referrals for youth victims of law enforcement officer violence or harassment who are minors