; and (ii) a long-term alternative repayment option is not appropriate. (B) Bureau requirements The Director of the Bureau shall, based on consumer testing and in consultation with the Secretary of Education, promulgate rules establishing minimum standards for covered lenders, servicers, or assignees in carrying out the requirements of this subsection and a model form for borrowers to notify a covered lender, servicer, or assignee of the information under this subsection. (l) Servicemembers, veterans, and postsecondary education loans (1) Servicemember and veterans liaison Each covered lender, servicer, or assignee shall designate an employee to act as the servicemember and veterans liaison who is responsible for answering inquiries from servicemembers and veterans, and is specially trained on servicemember and veteran benefits under the Servicemembers Civil Relief Act and other Federal or State laws related to postsecondary education loans. (2) Toll-free telephone number Each covered lender, servicer, or assignee shall maintain a toll-free telephone number that shall— (A) connect directly to the servicemember and veterans liaison designated under paragraph (1); (B) be made available on the primary internet website of the covered lender, servicer, or assignee and on monthly billing statements