; (B) has been operational for not less than 2 years; and (C) has a staff composed of individuals with lived experiences of mental health challenges and recovery, including qualified peer support specialists. (2) Peer support warmline The term peer support warmline means a telephone and chat support service that is provided by a peer to an individual who is seeking non-emergent mental health support, but that is not a mental health service or a substitution for mental health services provided through a health care professional or in a health care setting. (3) Qualified peer support specialist The term qualified peer support specialist means an individual who— (A) is recovering or has recovered from a mental health or substance use condition; and (B) is certified to provide peer support services by a certification process that— (i) is consistent with the National Practice Guidelines for Peer Supporters published by the National Association of Peer Supporters and the Core Competencies for Peer Workers in Behavioral Health Settings published by the Administration on December 7, 2015; and (ii) is a process that— (I) is a national process that the Assistant Secretary determines is appropriate; or (II) is established by a State in which such individual provides peer support services. .