1. Short title This Act may be cited as the Creating Advanced Streamlined Electronic Services for Constituents Act of 2019 or the CASES Act . 2. Sense of Congress It is the sense of Congress that— (1) congressional offices provide crucial services to constituents by acting as a liaison between the constituents and the respective agencies; (2) this includes assisting constituents by making inquiries and working toward resolutions on behalf of the constituent with the respective agencies; and (3) this process should be simplified through the creation of electronic forms that may be submitted under section 552a of title 5, United States Code (commonly referred to as the Privacy Act ), thus modernizing the process for constituents and improving access and efficiency of Government services and agencies in order to expedite the resolution of the problem for which constituents sought help. 3. OMB guidance on electronic consent and access forms (a) Definitions In this section: (1) Agency; individual; record The terms agency , individual , and record have the meanings given those terms in section 552a(a) of title 5, United States Code. (2) Director The term Director means the Director of the Office of Management and Budget. (b) Guidance Not later than 1 year after the date of enactment of this Act, the Director shall issue guidance that— (1) requires each agency to accept electronic identity proofing and authentication processes for the purpose of allowing an individual to provide prior written consent for the disclosure of the records of the individual under section 552a(b) of title 5, United States Code, or for individual access to records under section 552a(d) of such title