; and (4) methods to reduce duplicative spending on information technology services. (b) Conducting outside review The Committee on House Administration may direct the Chief Administrative Officer to enter into a contract with an outside entity to provide the Committee with an independent review of the operations of HIR and to provide independent recommendations to the Committee regarding strategies and steps for reforming HIR’s operations. (c) Regulations The Committee on House Administration may issue regulations or take any other steps as may be required to address the report submitted by the Chief Administrative Officer under subsection (a) and, if applicable, the recommendations provided by an outside entity pursuant to the contract entered into under subsection (b). 302. Providing technologies to improve constituent engagement The Committee on House Administration may issue regulations or take any other steps as may be required to ensure that Member offices have the necessary technology and software to improve the efficiency and operation of Member offices and to improve constituent engagement, including, as soon as practicable after the date of the adoption of this resolution, the implementation of the following: (1) The ability of individuals to use mobile devices and computers of the House to initiate and receive video calls, including through the use of Voice Over Internet Protocol (VoIP) applications. (2) The ability of Members to sign legislation, correspondence, and constituent consent forms using electronic signatures, in accordance with guidance developed in coordination with the Clerk of the House of Representatives. (3) The ability of individuals to set up a virtual private network to connect to the network of the House on any mobile device or computer of the House, in accordance with security guidelines established by the Chief Administrative Officer. (4) The ability of the constituents of a Member to upload requests for casework directly to the Member’s official public website. 303. Streamlined