; (B) provide education, training, and technical assistance to any corrections agency or prison seeking to provide sexual abuse services at the institution; and (C) on a biannual basis, collect and maintain data on the usage volume for each component of the education, training, and technical assistance described in subparagraph (B). (3) Telephone hotline (A) In general Any telephone hotline established under paragraph (2)(A)(i) shall be confidential, unrecorded, unmonitored by any prison or any agent of a prison or by any telephone service provider or agent of any telephone service provider. (B) Supervision A sexual abuse and rape crisis counseling service provider may engage in live supervision of calls made to the telephone hotline established under paragraph (2)(A)(i), as needed, for quality control of services provided. (C) Requirement Any telephone hotline established under paragraph (2)(A)(i) shall be— (i) available to receive calls not less than 16 hours per day, every day of the year; and (ii) staffed by sexual abuse and rape crisis counselors employed by a sexual abuse and rape crisis counseling service provider, including counselors who are— (I) employed by a sexual abuse and rape crisis counseling service provider