; (B) steps have been taken by the landlord to remediate the hazard; (C) the military housing official determines, and submits such determination to the Secretary concerned in writing, that the steps taken to remediate the hazard have cured the hazard; and (D) the member agrees with the determination under subparagraph (C). (2) The Secretary of Defense shall withhold incentive fees paid to a landlord for persistent failure to remedy a health, safety, or environmental hazard, as determined by the Secretary. (d) Payment of relocation costs (1) A landlord responsible for a housing unit acquired or constructed under this subchapter shall pay for the reasonable relocation costs, including costs for temporary relocation, of a member of the armed forces and their family in connection with a health, safety, or environmental hazard at the unit. (2) In this subsection, the term reasonable relocation costs has the meaning given that term by the Secretary of Defense. (e) Payment for damaged personal property A landlord responsible for a housing unit acquired or constructed under this subchapter shall reimburse a tenant of the unit for any personal property damaged as a result of a health, safety, or environmental hazard. 2888. Electronic work order system (a) In general The Secretary of Defense shall maintain an electronic work order system through which a member of the armed forces or family member of a member of the armed forces who is a tenant of a housing unit acquired or constructed under this subchapter may request work to be done on the unit and track the progress of the work. (b) Accessibility The electronic work order system under subsection (a) shall be accessible— (1) to a member of the armed forces or family member of a member of the armed forces to track a work request made through such system by such an individual