; and (B) the unique barriers to successful reentry into the community after a person has been convicted or incarcerated; (4) the hotline is accessible to— (A) individuals with limited English proficiency, where appropriate; and (B) individuals with disabilities; (5) the hotline has the capability to engage with individuals using text messages. (c) Best practices The Attorney General shall issue guidance to grant recipients on best practices for implementing the requirements of subsection (b). (d) Preference The Attorney General shall give preference to applicants that demonstrate that they seek to employ individuals to operate the hotline who have been convicted of an offense, or served a term of imprisonment. (e) Authorization of appropriations There is authorized to be appropriated $1,500,000 for each of fiscal years 2021 through 2025 to carry out this section.