; (VII) ensuring that the compliance guides described in subclause (VI) are available to small business development centers and to other resource partners of the Administration; (VIII) developing webinars relating to compliance assistance for— (aa) recently finalized rules of the Federal agency; and (bb) rules relating to which the Federal agency or Ombudsman receives a significant number of compliance inquiries from small business concerns; and (IX) conducting customer service surveys on an ongoing basis of small business concerns that interact with the Federal agency to assess the timeliness and quality of the activities of the Federal agency, which shall be conducted in a manner that allows the results of the surveys to be incorporated into the rating of the responsiveness of the Federal agency under subparagraph (C); ; (B) in subparagraph (D), by striking and at the end; (C) in subparagraph (E), by striking the period and inserting a semicolon; and (D) by adding at the end the following: (F) in collaboration with the employee of a Federal agency designated by the head of the Federal agency as the primary point of contact with the Ombudsman, establish a procedure relating to how the Federal agency will provide information— (i) to small business concerns regarding the Ombudsman; and (ii) to the Ombudsman regarding the nature, scope, and resolution of requests to the Federal agency from small business concerns about proposed, final, or existing rules; (G) work with each Federal agency with regulatory authority over small business concerns and with programs of the Administration (including the Service Corps of Retired Executives authorized under section 8(b)(1)(B), women's business centers operating under section 29, and small business development centers) to conduct a robust outreach initiative, including through the use of the Internet, to increase the visibility of the Ombudsman and promote awareness of the services available from the Ombudsman