; 38 U.S.C. 1701 note) is amended by inserting after section 101 the following new section: 101A. Choice Program Ombudsman (a) In general The Inspector General of the Department of Veterans Affairs shall select, from among employees of the Office of Inspector General of the Department of Veterans Affairs, a Choice Program Ombudsman to manage complaints regarding the provision of hospital care and medical services under section 101. (b) Duties The Choice Program Ombudsman shall do the following: (1) Serve as a central collection point to receive complaints from veterans, individuals acting on behalf of veterans (including family members and caregivers), employees of the Department of Veterans Affairs, and non-Department health care providers with respect to the following: (A) Problems with scheduling veterans to obtain hospital care or medical services under section 101. (B) Problems with authorizing such care or services under such section. (C) With respect to non-Department health care providers, problems with enrolling with the Department to provide such care or services under such section. (D) Problems with copayments and reimbursements under such section. (E) Problems with coordinating such care or services between the Department and non-Department health care providers. (2) Establish a methodology to resolve complaints described in paragraph (1). (3) Submit to the Committee on Veterans’ Affairs of the Senate and the Committee on Veterans’ Affairs of the House of Representatives a quarterly report on activities conducted under this section, including the following information: (A) The total number of complaints received under this section. (B) The total number of such complaints that have been resolved and the total number of such complaints that are pending. (C) With respect to every other report submitted under this paragraph, beginning with the first such report, the findings or recommendations of the Choice Program Ombudsman for resolving systemic problems with the provision of hospital care and medical