; or (ii) be transmitted to any other person before the final engineering report is transmitted to the policyholder who submitted the covered claim; and (B) shall include a certification, signed by the responsible in charge for the final engineering report, that the final engineering report does not contain any alterations described in subparagraph (A). (3) Transmission of report without approval A Write Your Own company or a national flood insurance program direct servicer may, without obtaining further review or approval by the Administrator, transmit to a policyholder a final engineering report in the possession of the Write Your Own company or the direct servicer in connection with a covered claim submitted by the policyholder. . 420. Improved training of agents and adjusters (a) Agent training (1) In general The Administrator shall require each insurance agent that issues standard flood insurance policies on behalf of the National Flood Insurance Program (under the Write Your Own Program) or directly from the National Flood Insurance Program to take— (A) an introductory course that instructs insurance agents on how to fill out an application for a flood insurance policy; and (B) annual continuing education courses on— (i) any changes in the flood insurance manual or the National Flood Insurance Program Elevation Certificate— (ii) any increased costs of compliance; (iii) flood insurance mapping; and (iv) any other modifications to the National Flood Insurance Program that influence the rating of a flood insurance policy. (2) Record of training The Administrator shall maintain a record of each insurance agent that takes a course described in subparagraph (A) or (B) of paragraph (1). (b) Certification of adjusters (1) In general Each insurance claims adjuster acting as an insurance agent for a Write Your Own company shall— (A) by certified by the Administrator to act as an insurance agent