; (B) a list of other health care providers in the region in which the veteran resides that are within the network of the third party administrator; and (C) information on how the veteran can file with the Secretary a complaint concerning the handling of an appointment by the third party administrator. (w) Requirements of third party administrators (1) Appointment timing The Secretary shall ensure that each contract with a third party administrator requires the third party administrator to schedule an appointment for care or services under this section for an eligible veteran not later than five days after the eligible veteran elects to receive such care or services under this section. (2) Tracking of appointments The Secretary shall track all appointments for care and services under this section that are scheduled directly through a third party administrator. (3) Follow-up The Secretary shall follow up with a third party administrator regarding any appointment for care or services under this section that is pending to be scheduled by the third party administrator for more than 5 days to determine the reason for the delay in scheduling the appointment. (4) Report on overdue appointments The Secretary shall require each third party administrator to submit to the Secretary, not later than 30 days after the date of the enactment of the Veterans Deserve Better Act , a list of the appointments that, as of the submittal of the report, have been pending scheduling by the third party administrator for a period of more than 15 days. .