; (E) shall use appropriate bilingual personnel and materials in the administration of the program in those portions of the State in which a substantial number of members of low-income households speak a language other than English; and (F) shall utilize State agency personnel who are employed in accordance with the current standards for a Merit System of Personnel Administration or any standards later prescribed by the Office of Personnel Management pursuant to section 208 of the Intergovernmental Personnel Act of 1970 ( 42 U.S.C. 4728 ) modifying or superseding such standards relating to the establishment and maintenance of personnel standards on a merit basis to make all tentative and final determinations of eligibility and ineligibility. (4) Streamlined eligibility for certain beneficiaries of Federal programs (A) In general The Secretary, the Commissioner of Social Security, the Railroad Retirement Board, or the Secretary of Veterans Affairs shall develop procedures to directly provide energy refunds to individuals that are beneficiaries under the benefit programs administered by such entities and are eligible to receive such refunds under the Energy Refund Program, if the Secretary determines, in consultation with the Commissioner of Social Security, the Railroad Retirement Board, and the Secretary of Veterans Affairs, that— (i) one or more of such entities are able to determine the gross income of such beneficiaries for purposes of determining eligibility for the energy refund; (ii) such entities are able to coordinate to ensure that such beneficiaries do not receive multiple energy refunds