; (4) require public employers to— (A) recognize the labor organization of its public employees (freely chosen by a majority of such employees voting in the appropriate unit) as the exclusive representative of such employees; (B) bargain in good faith with such labor organization concerning public employees’ terms and conditions of employment, which shall include a procedure for the settlement of grievances culminating in binding arbitration in any agreement and a procedure for resolving any impasses in collective bargaining; and (C) commit any agreements to writing in a contract or memorandum of understanding; (5) prohibit practices which interfere with, coerce, or intimidate public employees in the exercise of rights guaranteed in paragraph (1) or regulations issued thereunder; (6) conduct hearings and resolve complaints concerning violations of any regulation or order issued by the Authority pursuant to this Act; (7) resolve exceptions to the awards of arbitrators