; (2) evaluate and take personnel actions (including dismissal) with respect to any employee of the Ombudsman; (3) recommend disciplinary action, including contract termination, suspension, and debarment, or termination, suspension, and sanctions, to the appropriate departmental entity regarding any contractor proven to have violated departmental policies or procedures while executing any border security or immigration activity; (4) make available a paper-based complaint form that includes the same information as the online-based complaint form and that is available upon request at all ports of entry along the northern and southern borders and at U.S. Border Patrol stations in each U.S. Border Patrol sector; (5) refer to the Inspector General of the Department any complaints of the violation of departmental policies or procedures by any Department employee relating to border security or immigration activity; (6) provide a complainant with a summary of the outcome of any action taken in response to a complaint, grievance, or request for assistance from such complainant, including any findings of fact, recommended action, and available redress