; (C) identify and recommend actions the Department can take to improve the enforcement of aviation consumer protection rules, protection of air ambulance consumers, and resolution of carrier service complaints; and (D) identify and recommend regulations and policies that can be amended to more effectively resolve carrier service complaints. (d) Annual reports The Secretary, through the Aviation Consumer Advocate, shall submit to the appropriate committees of Congress an annual report summarizing the following: (1) The total number of annual complaints received by the Department, including the number of complaints by the name of each air carrier and foreign air carrier. (2) The total number of annual complaints by category of complaint. (3) The number of complaints referred in the preceding year for enforcement or corrective action by the Department. (4) Any recommendations under paragraphs (2)(C) and (2)(D) of subsection (c). (5) Such other data as the Aviation Consumer Advocate considers appropriate. (e) Sunset on reporting requirement The reporting requirement of subsection (d) shall terminate on September 30, 2023. 425. TICKETS Act (a) Short title This section may be cited as the Transparency Improvements and Compensation to Keep Every Ticketholder Safe Act of 2018 or the TICKETS Act . (b) Boarded passengers Beginning on the date of enactment of this Act, a covered air carrier may not deny a revenue passenger traveling on a confirmed reservation permission to board, or involuntarily remove that passenger from the aircraft, once a revenue passenger has— (1) checked in for the flight prior to the check-in deadline; and (2) had their ticket or boarding pass collected or electronically scanned and accepted by the gate agent. (c) Limitations The prohibition pursuant to subsection (b) shall not apply when— (1) there is a safety, security, or health risk with respect to that revenue passenger or there is a safety or security issue requiring removal of a revenue passenger