; (B) the provision by non-telecommunications service provider-owned WiFi access points of public access to 9–1–1 services during times of emergency when mobile service is unavailable; and (C) other alternative means of providing the public with access to 9–1–1 services during times of emergency when mobile service is unavailable. (2) Considerations In conducting the study required under paragraph (1), the Commission shall consider issues related to making WiFi access points available to the general public for access to 9–1–1 services, including communications network provider liability, the operational security of communications networks, and any existing actions or authorities in and among the States. (c) Directory (1) In general Not later than 1 year after the date of enactment of this Act, the Commission shall create a master point of contact directory to provide for effective communication between public safety answering points and telecommunications service providers. (2) Confidentiality The directory established under this subsection shall be available to telecommunications service providers and public safety answering points on a confidential basis. (3) Exemption from Paperwork Reduction Act requirements In establishing the directory under this subsection, the Commission shall be exempted from chapter 35 of title 44, United States Code (commonly known as the Paperwork Reduction Act ). (d) GAO study and report (1) Definitions In this subsection— (A) the term essential communications services means wireline and mobile telephone service, Internet access service, radio and television broadcasting, cable service, and direct broadcast satellite service; and (B) the term Executive departments has the meaning given the term in section 101 of title 5, United States Code. (2) Study The Comptroller General of the United States shall conduct a study on— (A) how Executive departments can better ensure essential communications services remain operational during times of emergency