; and (B) seek to resolve any dispute between the mortgagor and the servicer and make a determination regarding the complaint. (3) Use of information In making any determination regarding the compliance of a servicer with the requirements, standards, and guidelines for servicing, including in identifying systemic problems and trends with servicing, the Secretary shall take into consideration information obtained under the procedure established under this subsection. (b) Notification of opportunity To appeal Upon making a determination with respect to a complaint regarding servicing, the Secretary shall notify the complainant of— (1) the determination; (2) the opportunity for the complainant to appeal an adverse determination under the procedure established under subsection (a); and (3) the requirements for and how to initiate an appeal described in paragraph (2). (c) Appeals procedure (1) Establishment The Secretary— (A) shall provide a procedure for mortgagors to appeal an adverse determination by the Secretary regarding a complaint registered under the procedure established under subsection (a)