; (B) can be easily accessed using a mobile device; and (C) provides information to passengers to help passengers in air transportation determine if their rights have been violated and identify the compensation and remedies to which they are entitled, including a link to the passenger rights complaint form developed under subsection (b)(1); and (2) ensure that information described in paragraph (1)(C) is made available through social media accounts frequently used by the Department; and (3) develop an application for mobile devices that provides such information and is available at no charge. (b) Passenger rights complaint form Not later than 180 days after the date of the enactment of this Act, the Secretary shall— (1) develop a universal passenger rights complaint form for a passenger in air transportation to use when contacting an air carrier with a complaint about the treatment of the passenger, which shall— (A) provide information to the passenger to help the passenger identify whether the passenger's rights have been violated and the compensation and other remedies to which the passenger may be entitled; and (B) provide the passenger with an opportunity to consent to make the complaint publicly available on an Internet website of the Department of Transportation; (2) require an air carrier to provide a passenger who files a form developed under paragraph (1) with— (A) an initial response not later than 7 days after the passenger files the form; and (B) a substantive response not later than 30 days after the passenger files the form