; (B) whether and how airports are enforcing prompt payment requirements; (C) the processes by which covered complaints are received and resolved by airports; (D) whether improvements need to be made to— (i) better track covered complaints received by airports; and (ii) assist the resolution of covered complaints in a timely manner; (E) the effectiveness of alternative dispute resolution mechanisms with respect to resolving covered complaints; (F) best practices that ensure prompt payment requirements are satisfied; (G) the Federal Aviation Administration resources, including staff, that are dedicated to helping resolve covered complaints; and (H) how the Federal Aviation Administration can enhance efforts to resolve covered complaints, including by using timelines and providing additional staffing and other resources. (3) Reporting The Administrator shall make available to the public on an appropriate web­site operated by the Administrator a report describing the results of the assessment completed under this subsection, including a plan to respond to such results. (c) Definitions In this section, the following definitions apply: (1) Covered complaint The term covered complaint means a complaint relating to an alleged failure to satisfy a prompt payment requirement under part 26 of title 49, Code of Federal Regulations. (2) Program The term Program means the airport disadvantaged business enterprise program referenced in section 140(a) of the FAA Modernization and Reform Act of 2012 ( 49 U.S.C. 47113 note).