; and (2) meeting or communicating with persons associated with the entities described in paragraph (1), at the request of such persons, in a manner not available to or accorded to all other petitioners, applicants, or seekers of benefits, regarding the adjudication of immigration benefits under the authority of United States Citizenship and Immigration Services. (c) Reporting of communications (1) Written communication Employees of United States Citizenship and Immigration Services shall include, in the record of proceeding for a case under the authority of United States Citizenship and Immigration Services, actual or electronic copies of all case-specific written communication, including e-mails, from government and private accounts, with non-Department persons or entities advocating for benefit applications or petitions under the authority of United States Citizenship and Immigration Services that are pending on or after the date of the enactment of this Act (other than routine communications with other agencies of the Federal Government regarding the case, including communications involving background checks and litigation defense). (2) Oral communication If substantive oral communication, including telephonic communication, virtual communication, and in-person meetings, takes place between officials of United States Citizenship and Immigration Services and non-Department persons or entities advocating for benefit applications or petitions under the authority of United States Citizenship and Immigration Services that are pending on or after the date of the enactment of this Act (other than routine communications with other agencies of the Federal Government regarding the case, including communications involving background checks and litigation defense)— (A) the conversation shall be recorded