; and (7) be subject to subparagraph (B) of section 7114(a)(2) of title 5, United States Code, with respect to all Ombudsman investigations and interviews. (g) Request for investigations The Ombudsman is authorized to request the Inspector General of the Department to conduct inspections, investigations, and audits related to subsections (d), (e), and (f). (h) Coordination with Department components (1) In general The Director of U.S. Citizenship and Immigration Services, the Assistant Secretary of U.S. Immigration and Customs Enforcement, and the Commissioner of U.S. Customs and Border Protection shall each establish procedures to provide formal responses to recommendations submitted to such officials by the Ombudsman within 60 days of receiving such recommendations. (2) Access to information The Secretary shall establish procedures to provide the Ombudsman access to all departmental records necessary to execute the responsibilities of the Ombudsman under subsection (d) or (f) not later than 60 days after a request from the Ombudsman for such information. (3) Joint Intake Center consolidation The Secretary shall establish procedures to consolidate all border and immigration related complaints submitted to the Joint Intake Center of the Department to the Ombudsman. Such procedures shall include the following: (A) Authorization for the Ombudsman to refer cases to the Inspector General or the Office of Internal Affairs of the Department or affiliated agency for investigation and remediation of specific cases. (B) Authorization for the Ombudsman to refer cases to U.S. Customs and Border Protection or U.S. Immigration and Customs Enforcement, as the case may be, for investigation and remediation by chain of command within each respective agency. (i) Public outreach The Secretary shall— (1) take all appropriate action to advise the public regarding the existence, duties, responsibilities, and grievance processes of the Ombudsman’s office