; and (2) amend the regulations of the Commission with respect to inmate calling service (as necessary), to ensure that all charges, practices, classifications, and regulations for and in connection with video visitation service and inmate calling service are just and reasonable. (c) Requirements for regulations The regulations promulgated under subsection (b) shall include the following: (1) Video visitation services may be used only to supplement, not supplant, in-person visitation. (2) Caps on the rates (and any related fees or charges) that a provider of a covered service may charge for such service. (3) A prohibition against a provider of a covered service charging a flat rate for a call, regardless of the duration of the call. (4) A prohibition against a provider of a covered service requiring a correctional facility to restrict in-person visitation as a condition of providing such service in such facility. (5) A requirement that a provider of a covered service certify annually to the Commission that such provider is in compliance with the prohibition under paragraph (4). (6) A requirement that the provider of a covered service submit an annual report to the Commission regarding interstate, intrastate, and international inmate calling services for the prior calendar year, which shall— (A) be categorized both by facility type and size; and (B) contain— (i) current interstate, intrastate, and international rates for inmate calling services; (ii) current ancillary service charge amounts and the instances of use of each; (iii) the monthly amount of each site commission paid; (iv) minutes of use, per-minute rates, and ancillary service charges for video visitation services; (v) the number of TTY-based inmate calling services calls provided per facility during the reporting period; (vi) the number of dropped calls the reporting provider experienced with TTY-based calls