; (ii) the types of complaints and inquiries received; and (iii) where applicable, information about the resolution of the complaints and inquiries. (B) Data privacy In carrying out subparagraph (A), the Secretary shall— (i) comply with applicable data privacy laws and regulations; and (ii) ensure that personally identifiable information is not shared. (4) Reports Each year, the Secretary shall prepare and submit to the authorizing committees a report describing— (A) the types and nature of complaints the Secretary has received under this section; (B) the extent to which complainants are receiving relief pursuant to this section; (C) whether particular types of complaints are more common in a given sector of postsecondary educational institutions; (D) any legislative recommendations that the Secretary determines are necessary to better assist students and families; and (E) the schools with the highest volume of complaints, as determined by the Secretary. (d) Complainant defined In this section, the term complainant means a person with a complaint against, or inquiry concerning, an institution of higher education that receives funds under this Act who is— (1) a student of a postsecondary educational institution; (2) a family member of a student of a postsecondary educational institution; (3) a third party acting on behalf of a student of a postsecondary educational institution; or (4) a staff member or employee of a postsecondary educational institution. . 7. Improved determination of cohort default rates