; and (ii) facilitate low-cost education workshops for individuals who own, or aspire to own, small business concerns; and (B) as appropriate, use tools, resources, and expertise of other organizations to carry out the SCORE program. (3) Plans and goals The Administrator, in consultation with the SCORE Association, shall ensure that the SCORE program and each chapter of the SCORE program develop and implement plans and goals to more effectively and efficiently provide services to individuals in rural areas, economically disadvantaged communities, and other traditionally underserved communities, including plans for electronic initiatives, web-based initiatives, chapter expansion, partnerships, and the development of new skills by volunteers participating in the SCORE program. (4) Annual report The SCORE Association shall submit to the Administrator an annual report that contains— (A) the number of individuals counseled or trained under the SCORE program; (B) the number of hours of counseling provided under the SCORE program; and (C) to the extent possible— (i) the number of small business concerns formed with assistance from the SCORE program; (ii) the number of small business concerns expanded with assistance from the SCORE program; and (iii) the number of jobs created with assistance from the SCORE program. (5) Privacy requirements (A) In general Neither the Administrator nor the SCORE Association may disclose the name, address, or telephone number of any individual or small business concern receiving assistance from the SCORE Association without the consent of such individual or small business concern, unless— (i) the Administrator is ordered to make such a disclosure by a court in any civil or criminal enforcement action initiated by a Federal or State agency