; (v) have a background in customer service, consumer protection, and administrative law; (vi) have experience representing the public in cases involving rules (as defined in section 551 of title 5, United States Code); (vii) not have worked as an officer or employee in any Federal agency during the 2-year period preceding appointment under this subparagraph; and (viii) agree not to accept an offer of employment with a Federal agency for not less than 5 years after ceasing to serve as the National Public Advocate. (2) The duties of the Office of the Public Advocate shall include— (A) assisting individuals in resolving conflicts with agencies; (B) assisting agencies in soliciting public participation in the rulemaking process; (C) assisting individuals in participating in the rulemaking process; and (D) identifying areas in which the public has problems in dealing with agencies and proposing changes to mitigate those problems. (3) Not later than 180 days after the date on which the National Public Advocate is appointed under this subsection or 180 days after the date of enactment of this subsection, whichever is later, the National Public Advocate shall propose regulations to carry out this subsection. . 310. Actions by private persons (a) Definitions In this section, the terms agency and rule have the meanings given those terms in section 551 of title 5, United States Code. (b) Actions (1) In general A person may bring a civil action for the person and for the United States Government, in the name of the Government, against any person, including the United States Government and any other governmental instrumentality or agency to the extent permitted by the Eleventh Amendment to the Constitution of the United States, for— (A) a violation of a final rule issued by an agency