; (B) whether and how airports are enforcing prompt payment requirements; (C) the processes by which covered complaints are received and resolved by airports; (D) whether improvements need to be made to— (i) better track covered complaints received by airports; and (ii) assist the resolution of covered complaints in a timely manner; (E) the effectiveness of alternative dispute resolution mechanisms with respect to resolving covered complaints; (F) best practices that ensure prompt payment requirements are satisfied; (G) the Federal Aviation Administration resources, including staff, that are dedicated to helping resolve covered complaints