processing of claim Upon the filing of a claim by a covered employee under subsection (a), the Office shall take such steps as may be necessary for the initial intake and recording of the claim and shall transmit a copy of the claim to the head of the employing office not later than 3 business days after the date on which the claim is filed. (c) Mediation (1) Notification of right to opt out of mediation (A) Covered employee Upon receipt of a claim, the Office shall notify the covered employee about the process for mediation under section 403, the right to opt out of the mediation, and the deadline for opting out of the mediation. (B) Employing office Upon transmission to the employing office of the claim pursuant to subsection (b), the Office shall notify the employing office about the process for mediation under section 403, the right to opt out of the mediation, and the deadline for opting out of the mediation. (2) Deadline to opt out of mediation Either party may opt out of the mediation. The deadline for opting out shall be 10 business days after the date on which the claim that would be the subject of the mediation is filed. (d) Use of electronic reporting and tracking system (1) Establishment and operation of system The Office shall establish and operate an electronic reporting and tracking system through which a covered employee may initiate a proceeding under this title, and which will keep an electronic record of the date and time at which the proceeding is initiated and will track all subsequent actions or proceedings occurring with respect to the proceeding under this title. (2) Accessibility to all parties The system shall be accessible to all parties to such actions or proceedings, but only until the completion of such actions or proceedings. (3) Assessment of effectiveness of procedures The Office shall use the information contained in the system to make regular assessments of the effectiveness of the procedures under this title in providing for the timely resolution of claims, and shall submit