; and (B) the known characteristics of such treatment. (3) The treatment otherwise required under the protocol will cause or is likely to cause an adverse reaction or other physical harm to the participant or beneficiary. (4) The treatment otherwise required under the protocol is not in the best interest of the participant or beneficiary, based on medical necessity, because the participant or beneficiary’s use of such treatment is expected to decrease the participant or beneficiary’s ability— (A) to achieve or maintain reasonable and safe functional ability in performing daily activities or occupational responsibilities; or (B) to adhere to the treatment plan as defined by the prescribing health care provider. (5) The participant or beneficiary is stable for his or her disease or condition on the prescription drugs selected by the prescribing health care provider. (c) Clear process The process required by subsection (a)(1) shall make information regarding such process readily available on the website of the group health plan, including— (1) the requirements for requesting an exception to a medication step therapy protocol pursuant to this section; and (2) any necessary forms and contact information. (d) Timing for granting exception The process required by subsection (a)(1) shall provide for the disposition of requests received under such paragraph in accordance with the following: (1) Such a request shall be granted as quickly as the disease or condition of the participant or beneficiary requires, but no later than 3 days after the day of receipt of the request. (2) For circumstances in which the applicable medication step therapy protocol may seriously jeopardize the life, health, or ability to regain maximum function of the participant or beneficiary, such a request shall be granted— (A) on an expedited basis