; and (ii) provide an expeditious and fair process to consider applications provided by individuals, groups, and representatives on behalf of groups. (B) Independent determination A determination under subparagraph (A)(i) shall be independent of any action that the Department may take to recoup from the school related to the borrower defense. (C) Cancellation of debt If the Secretary determines under subparagraph (A)(i) that a borrower is entitled to relief, the Secretary shall cancel all outstanding debt, and return any payments made on the loans of such borrower. (3) Regulations The Secretary shall specify in regulations which acts or omissions of an institution of higher education a borrower may assert as a defense to repayment of a loan made under this part, except that in no event may a borrower recover from the Secretary, in any action arising from or relating to a loan made under this part, an amount in excess of the amount such borrower has repaid on such loan. . 9. Improved student loan servicing and debt collection practices Section 456 of the Higher Education Act of 1965 ( 20 U.S.C. 1087f ) is amended by adding at the end the following new subsection: (c) No predispute arbitration clauses A contract entered into under this section for the servicing of loans made or purchased under this part shall include a provision that any rights and remedies available to borrowers against the servicer may not be waived by any agreement, policy, or form, including by a predispute arbitration agreement. . 10. Improved disclosures, counseling, and financial assistance information for students Section 485(l) of the Higher Education Act of 1965 ( 20 U.S.C. 1092(l) ) is amended— (1) by striking paragraph (1) and inserting the following new paragraph: (1) Disclosure required prior to signing master promissory note Each eligible institution shall, prior to obtaining or arranging execution of a master promissory note for a loan under part D (other than a Federal Direct Consolidation Loan) by a first-time borrower at such