institutions, encouraged forbearance over potentially more beneficial options. (7) The GAO also found that 4 of the 5 third party consultants provided inaccurate or incomplete information to borrowers about their repayment options. Inaccurate information about the consequences of default could cause a borrower to feel undue pressure to choose forbearance, even when the borrower is eligible for more favorable repayment and postponement options. (8) Borrowers who only receive a forbearance application may inaccurately assume that forbearance is the only or preferred option to avoid default. (9) Moreover, borrowers may miss the opportunity to learn about other, potentially more favorable repayment and postponement options from the Department of Education’s loan servicers, who are responsible for counseling borrowers and approving forbearance requests. (10) Student loan borrowers deserve accurate and complete information about loan repayment options to make informed decisions about loan repayment that are in their best interest, not the interest of institutions of higher education or third party consultants. 3. Loan repayment transparency Section 487(a) of the Higher Education Act of 1965 ( 20 U.S.C. 1094 ) is amended by adding at the end the following: (30) The institution will ensure that any information related to student loan repayment that is provided to a borrower who is in repayment status or who will enter repayment status within 6 months, whether provided directly by the institution or by a third party servicer who has a contract with the institution— (A) is accurate and complete