of each executive agency, or a designee, shall: (1) Coordinate and ensure alignment of the executive agency’s internal and external customer experience programs and strategy. (2) Coordinate with the executive agency management leaders (the head of the executive agency, the Chief Financial Officer, and any program manager) to ensure proper funding to support implementation of this bill. (3) Continually examine the digital service delivery strategy of the executive agency to the public and submit recommendations to the head of the relevant executive agency providing guidance and best practices suitable to the mission of the executive agency. (4) Using qualitative and quantitative data obtained from across the executive agency relating to customers’ experience and satisfaction, identify areas of concern that need improvement and improve the customer service delivery. (5) Coordinate and ensure, with the approval of the head of the executive agency, executive agency compliance with section 3559 of title 44, United States Code. 7. Definitions In this Act: (1) Digital service The term digital service means the delivery of electronic information (such as data or content) and transactional services (such as online forms or benefits applications) across a variety of platforms, devices, and delivery mechanisms (such as websites, mobile applications, or social media). (2) Director The term Director means the Director of the Office of Management and Budget. (3) Executive agency The term executive agency has the meaning given the term Executive agency in section 105 of title 5, United States Code. (4) Intranet The term Intranet means a network belonging to an organization or group of organizations and any sub department of the organization, accessible only by the authorized members and systems of the organization, employees of organizations, or others with secure authentication.