; and (B) relate to action, inaction, or decisions made by employees of the Department that may adversely affect the health, safety, welfare, or rights of covered patients. (2) Assist covered patients in finding patient advocates, veterans service organizations, or other similar entities to represent and advocate for the health, safety, welfare, and rights of the covered patient. (3) Inform covered patients of the means of obtaining assistance described in paragraph (2). (4) Ensure that covered patients have regular and timely access to the services provided by the Office, including with respect to receiving timely responses to complaints. (5) Analyze, monitor, and provide comments and suggestions to the Secretary with respect to the development and implementation of actions made by the Secretary relating to the health, safety, welfare, and rights of covered patients. (6) Administer the reporting system described in subsection (d). (7) Provide training to local ombudsmen and volunteers described in subsection (c). (8) Other activities that the Secretary considers appropriate. (c) Local ombudsmen (1) Using amounts otherwise authorized to be appropriated for the medical facilities of the Department, each medical facility shall have a local ombudsman responsible for carrying out the duties of the Office at such location. (2) A local ombudsman shall— (A) carry out the assistance described in paragraph (2) of subsection (b) to ensure the protection of the health, safety, welfare, or rights of covered patients; (B) ensure that covered patients have regular, timely access to the Office, including with respect to receiving timely responses to complaints described in paragraph (1) of such subsection; (C) identify, investigate, and determine how to resolve such complaints