for a hearing in accordance with section 554 of title 5, United States Code, to have violated subsection (a) shall be assessed a civil money penalty by the Secretary in the amount of $100,000 for each such action or failure to act. (c) Liability to tenants A tenant who, at the time of a violation under subsection (a), occupies the dwelling unit to which the violation relates may bring a civil action for damages in the following amounts: (1) $50,000 for each action or failure to act in violation of subsection (a). (2) Any actual damages and costs to the tenant resulting from the violation, including any costs of finding a replacement dwelling unit. 5. Resources for receiving and resolving complaints regarding multifamily housing projects (a) Increased HUD staffing for complaint call staffing (1) Increased staffing The Secretary shall, not later than the expiration of the 180-day period beginning on the date of the enactment of this Act, increase the staffing level for the Multifamily Housing Complaint Line established and operated by the Multifamily Housing Clearinghouse of the Department so that it is sufficient and appropriate to handle the volume of calls received without unreasonable waiting periods. (2) Authorization of appropriations For carrying out paragraph (1), there are authorized to be appropriated to the Secretary such sums as may be necessary for each fiscal year for carrying out paragraph (1). (b) Multifamily housing complaint resolution program (1) In general The Secretary shall carry out a Multifamily Housing Complaint Resolution Program for receiving complaints about multifamily housing projects from voucher users who reside in such projects and local governmental officials, under which the Secretary shall provide for— (A) gathering of information regarding each such complaint