; (E) recommend a process for the passenger described in subsection (a) to obtain information on the status of any related criminal investigation; (F) develop guidance, consistent with the purpose of this section, for the security guide under section 3523(c)(1), including a process to ensure that an owner of a passenger vessel provides a copy of the security guide to a passenger immediately after the vessel is notified that the passenger is an alleged victim of an incident described under subsection (g)(3)(A)(i); (G) periodically update that guidance, as necessary; and (H) be the primary liaison between the passenger described in subsection (a) and— (i) the owner of the passenger vessel; (ii) any relevant Federal agency; (iii) any relevant United States embassy or United States consulate; and (iv) any other person that the director of victim support services considers necessary to carry out the purpose of this section. (c) Toll-Free telephone number The Secretary of Transportation shall establish a toll-free telephone number, available 24 hours each day, that a passenger described in subsection (a) can call to initiate the process under subsection (b)(3)(C). (d) Support services The director of victim support services shall determine the types of support services that a passenger described in subsection (a) can obtain, such as— (1) directions on how to report an incident described under section 3523(g)(3)(A)(i) to appropriate authorities; (2) an explanation of or assistance completing necessary forms to report an incident described under section 3523(g)(3)(A)(i); (3) an explanation of how or assistance to obtain support services under this section; (4) arranging, if appropriate, for mental health and counseling services; (5) arranging, if possible, for education regarding and advocacy during applicable criminal justice proceedings