LivePerson
Introduction '''LivePerson''' is a global technology company that develops conversational commerce and AI software.Headquartered in New York City, LivePerson is best known as the developer of the Conversational Cloud, a software platform that allows consumers to message with brands.In 2018, the company announced its AI offering, allowing customers to create AI-powered chatbots to answer consumer messages, alongside human customer service staff.
History LivePerson was founded in 1995 by Robert LoCascio. In April 2000, the company completed an initial public offering on the NASDAQ, in March 2011 its shares began trading on the Tel Aviv Stock Exchange and were included in the TA-100 Index and the TA BlueTech Index.
Acquisitions  Acquisition Date  Company  Business  References October 2000  HumanClick  Real-time online customer service applications  July 2006  Proficient Systems  Provider of hosted proactive, revenue generating on-site chat solutions  October 2007  Kasamba Inc.  Online provider of chat-based experts  April 2010  NuConomy Web analytics and optimization platform  May 2012  Amadesa  Web marketing company specializing in predictive intelligence technology  June 2012  Look.io, Inc. Mobile chat provider  November 2012  ENGAGE Pty Ltd. Australian provider of cloud-based customer contact solutions  April 2014  NextGraph  Digital engagement solutions company  June 2014  Synchronite  Co-browsing and video chat  November 2014  Contact At Once  Leading platform for C2B sales conversations February 2018BotCentralLeading Bot Platform for Enterprise AI and Conversational Commerce October 2018  Conversable  Conversational commerce and AI platform July 2021e-bot7Conversational AI for Customer Service October 2021  Tenfold  Customer experience integration platform  October 2021  VoiceBase  Voice analytics platform
Products and services * The Conversational Cloud — A cloud-based method of customer messaging. Business can communicate with customers on web, mobile, and social. * LP Insights — Turns customers' chat transcripts into structured and unstructured data to provide actionable insights.
See also * Tech companies in the New York metropolitan area
References
External links *