JOIN TODAY & GET:
✓ 10% off your first order
✓ 20% store credit on all orders
✓ Free shipping on all orders
✓ Priority customer service
✓ Surprise store credit
WHAT INSIDERS ARE SAYING
"A no brainer..."
“I recently lost a lot of weight and was replacing a lot of my leggings. The membership paid for itself with my first purchase.”
“The membership pays for itself.”
“I have already saved or got cash back far more than the membership cost. Do the math. It’s a great deal.”
Add the membership to your cart and go through the checkout process like any other purchase. After checkout, you’ll receive an onboarding email that explains how to access member benefits.
Yes. Members pay $24 USD every year for access to the membership program. The membership will auto-renew until you decide to cancel. You can cancel your membership’s auto-renewal at any time through your account portal or by contacting our customer support team firstname.lastname@example.org. There are no termination fees or hidden costs associated with cancellation, though all purchases of the membership are final. If canceled, your membership will still remain active through the current billing period.
Yes. Once you sign up, you’ll be prompted to create an account (if you don’t already have one). This is how you will access your store credit, referral links, and management of your membership.
The member discounts and free shipping benefits can only be accessed on our website.
ACCESSING YOUR BENEFITS
You must use the same email you used when purchasing your membership in order to access your benefits. You have to sign in to your account to access your membership benefits.
Redeeming store credit is easy. Log into your account and choose how much from your available credit you would like to redeem.
Please note that you can not use the store credit in conjunction with store-wide discount offer, BOGO sales, or to purchase Gift Cards.
Please confirm you are logged in with the same email address you purchased your membership with.
Log into your account and copy the provided free shipping code and apply it at checkout.
Store credit expires after 180 days of getting them.
Once logged into your account you will click the person icon in the upper right hand corner of the web page. Once opened you will see the Insiders Club Membership clickable box. After clicking this your membership page will pop up with a referral link you can share!
MANAGING YOUR MEMERSHIP
You can cancel your membership from your account portal at any time or by contacting our customer support team email@example.com. There are no termination fees or hidden costs to cancel, but we do not provide refunds or credits for the cost of the membership. If canceled, your membership will still remain active through the current billing period. Any unused credits will expire after 12 months and refunds for partial credits will not be issued.
No, we do not support pausing or skipping your membership at this time. However, you can cancel and rejoin the membership at any time.
You can update your payment method at any time from your account portal at any time.
All purchases of the membership are final and cannot be returned or refunded. You can cancel your membership auto-renewal from your account portal at any time or by contacting our customer support team firstname.lastname@example.org. If canceled, your membership will remain active until the end of the billing period.
Your benefits are linked to the email address you used to purchase membership, so you need to use that same email to access your benefits.
We aim to respond to all customer service inquires within 24 hours or sooner, it may take longer during the weekend or holiday season.
If you are part of the Insiders Club it simply means that your ticket is always moved to the top of the queue as a priority.
This means it’s addressed before non-member inquiries, ensuring priority attention.
However, depending on the nature of requests and ticket volume, there may still be occasional delays, especially if actions require additional handling or resolution time.