Free Express Shipping
Estimated to be delivered in 3 business days with Express Shipping.
Express shipping is free for all orders
Estimated delivery time with express shipping is 1-3 business days (usually 2 business days) after your order has been processed Delivery delays may occasionally occur.
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We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
You have the right to cancel your purchase within 14 days of receiving the item without providing a reason. In such cases, we will refund the full product price, excluding shipping costs. If your order was shipped with free shipping, the original shipping costs incurred by us may be deducted from your refund.
To be eligible for a return, your item must be in the same condition as when you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item. In such cases, we will evaluate the issue and provide a full refund or replacement, including covering any return shipping costs.
For defective, damaged, or incorrect items, a full refund will be issued regardless of the item's packaging or usage, provided it was not intentionally damaged.
Partial refunds may apply under the following circumstances:
Certain types of items cannot be returned, such as custom products (e.g., special orders or personalized items). Please contact us if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on gift cards.
The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.
To initiate a return, please contact us at firstname.lastname@example.org. Items sent back to us without first requesting a return will not be accepted.
Once we’ve received and inspected your return, we’ll notify you of the refund status. If approved, the refund will be issued to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.
For any questions regarding returns, feel free to contact us at email@example.com.
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