- Here is an illustration of how a cash discount will be displayed on the order screen. On the contrary, the cash discount won't apply if a customer chooses to pay via card.
Note: Please note, when a cash discount is enabled, and a customer wants to split the transaction into card and cash, if he pays the partial amount via the cash first, then the entire balance due will be charged irrespective of the tendered amount. Also, the cash reward will be applicable to the entire balance due. It means if the balance due for an order is $10, and a customer pays via cash first, he will have to pay the entire $10 excluding the cash discount via cash and he won’t be able to use a card.
On the contrary, if he wishes to pay via the card first, he can pay the tendered amount via card and the remaining amount via cash. The cash discount will be applicable on the partial cash transaction only. So if a customer pays $5 via card first, he can pay the remaining $5, excluding the cash discount via cash.
Also, please note, orders paid via cash under the cash discount program, cannot be refunded partially and a full refund will need to be performed if needed.