Where is your organization located?
If you are unable to access your US Nucleus account, please email firstname.lastname@example.org.
Note: you will no longer be able to place new orders using your US Nucleus account after August 15.
If you are unable to access your Global Nucleus account, please email email@example.com
If you are participating in a clinical study or trial, please click here to access Nucleus.
Note: To skip this location selection in the future, add the URL to your bookmarks after you have successfully logged in to Nucleus.
Will I still be able to use my current US Nucleus account?
Your US Nucleus account will stay active so that you can access previous orders and results. However, you will no longer be able to place new orders using this account. To place new orders to be processed in Helsinki, Finland you will need to fill out the LSA request form on our website acknowledging that your samples will be processed in Helsinki and that Blueprint will bill you according to our institutional billing process in the US. Upon receipt of your signed form, our team will contact you for next steps.
Do I need to request a new account for the global instance of Nucleus?
You can request that your existing account information be transferred into a Global account by visiting our website and filling out the LSA request form. Once the LSA has been updated, our team will create a NEW Global Nucleus account for your future orders. You will receive an email with new account credentials and instructions for logging in once this request has been approved.
How do I place an order once I am set up with a new global Nucleus account?
You can place future orders via Nucleus; just make sure you are in the correct instance of Nucleus: https://nucleus.global.blueprintgenetics.com.
Alternatively, you can place an order via a paper requisition form by sending it to us with the sample or via fax at +1 (650) 446-7790.