Thank you for visiting and shopping at AllenjoyStudio. The following terms and conditions constitute our Shipping Policy.
Production and Shipment Processing Times
All orders are processed within 2-4 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. The following are the shipping options available:
Standard Shipping: 7-12 workdays; Fee: $15
Express Shipping: 5-7 workdays; Fee: $25
Total Turnaround = Production (2-4 business days) + Shipping
Please contact us before ordering for timing. Delivery delays can occasionally occur.
We offer international shipping options to various countries worldwide. Shipping rates and delivery times for orders outside the U.S. may vary and will be calculated at checkout.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
AllenjoyStudio is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
AllenjoyStudio is not liable for any products damaged or lost during shipping. If you receive your order damaged, please take a photo or video as evidence and contact us for assistance. While we are not responsible for the damage, we will do our best to help you resolve the issue. Please save all packaging materials and damaged goods before contacting us.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.