We, in the Kingdom of Saudi Arabia, having been honored by serving the Two Holy Mosques and their visitors, have dedicated ourselves, our resources, and the efforts of the leadership, the government and the people for the sake of the comfort of pilgrims and the insurance of their safety and security.
The words of the Custodian of the Two Holy Mosques, King Salman Bin Abdulaziz Al–Saud, to
It is a platform for entrepreneurs and innovators to create sustainable solutions aimed at serving the guests of God and finding solutions
Sustainable solutions to address the challenges facing pilgrims during their visit.
The Sustainable Solutions for Pilgrims Challenge is a learning journey where participants can build a real entrepreneurial project through several stages.
Improving communication and contact systems in the holy sites, including providing real-time information to pilgrims and enhancing the digital Hajj experience, including guidance and direction, lost and found items, lost persons, awareness, internal and external media communication, and enhancing knowledge culture. The following tracks include:
Developing innovative solutions to improve Hajj and Umrah infrastructure, including roads, public facilities, and crowd management, including basic infrastructure elements such as communications, telephones, electricity, water, sewage, and other components. Infrastructure Pathways:
This category aims to provide innovative solutions to develop and facilitate the experience of pilgrims and Umrah performers using the latest technologies. The challenge category revolves around improving the services of the “Nusuk Card” by adding smart features that help pilgrims manage their journey effectively and smoothly, starting from transportation, reservations, and logistics services, to facilitating electronic payment processes, and ensuring a safe and efficient experience during the performance of rituals. This category seeks to attract solutions that enhance sustainability, operational efficiency, and improve the experience of the guests of God in a way that keeps pace with rapid technological developments.
Developing solutions that facilitate access for people with special needs to the holy sites and providing comprehensive services that ensure a comfortable and convenient experience for them, including people with physical or mental disabilities, and the elderly who may need special care and service during their journey to perform Hajj or Umrah. The paths include:
Innovating solutions to enhance the health and safety of pilgrims, including waste management, medical services, and improving environmental sustainability during the Hajj season, and includes challenges related to the health and safety of the guests of God while performing the Hajj and Umrah rituals. This includes providing healthcare, ensuring safety and security. The tracks include:
Providing integrated solutions to improve accommodation and food services while providing an educational tourism experience to enhance the cultural and religious knowledge of pilgrims, in addition to focusing on a more comprehensive tourism industry and providing opportunities to enjoy tourist sites for all people with different abilities and needs.
The challenge targets advanced start-ups that are ready to work on finding solutions to a variety of challenges facing Hajj and Umrah visitors during their journey.
It targets people who have innovative and sustainable ideas that are still in the post idea stage to serve the pilgrims during their visit, and need guidance and direction to implement them.