what are the six steps to making a decision?
['Step 1: Define Desired Outcomes and Actions. ... ', 'Step 2: Endorse the Process. ... ', 'Step 3: Establish Criteria. ... ', 'Step 4: Develop Alternatives or Options. ... ', 'Step 5: Evaluate, Select, and Refine Alternative or Option. ... ', 'Step 6: Finalize Documentation and Evaluate Process.']