how bpo started in india?
The exodus of founder CEOs began in 2005 when Raman Roy quit Wipro BPO. Roy, who had started off as CEO of GE's India unit in 1997, had quit to start Spectramind in 2000. He sold it to Wipro in 2002. ... It started with a call centre business and companies like Spectramind (Wipro BPO now) had more than 90% voice work.