what are the six steps of the practical problem solving process?
['Step One: Define the Problem: “What is the problem?” • ... ', 'Step Two: Identify the Causes of the Problem: “Why is this happening?” • ... ', 'Step Three: Brainstorm Possible Solutions. • ... ', 'Step Four: Select the Best Solutions. • ... ', 'Step Five: Implement the Plan. • ... ', 'Step Six: Follow-Up, Evaluate, and Monitor Progress. •']