what do you do if alexa is having trouble understanding?
['#1. Wait a few hours and then try asking Alexa something again. ... ', '#2. Unplug the Echo device and plug it back in. ... ', '#3. Make sure Alexa is still connected to the internet. ... ', '#4. Ask Alexa to check for a system update. ... ', '#5. If all else fails, try a full reset of your Echo device.']