how can you handle an irate customer?
["Don't Take It Personally. Although angry customers take their frustration out on you, they know that you did not cause their problem. ... ", 'Never Argue Back. ... ', 'Kill Them with Kindness. ... ', 'Be Patient. ... ', 'Know How to Apologize. ... ', 'Solve the Problem. ... ', 'Relieve Your Stress.']