returns the date of the oldest request waiting in the queue . if there are no requests waiting to be routed , this method will return null . concode_field_sep Set users concode_elem_sep Status status concode_elem_sep Status OPEN concode_elem_sep String name concode_elem_sep Status CLOSED concode_elem_sep int averageWaitTime concode_elem_sep int maxChats concode_elem_sep String value concode_elem_sep Date oldestEntry concode_elem_sep int currentChats concode_elem_sep Status ACTIVE concode_field_sep void setOldestEntry concode_elem_sep String getName concode_elem_sep int getCurrentChats concode_elem_sep Status getStatus concode_elem_sep void setAverageWaitTime concode_elem_sep void setMaxChats concode_elem_sep void setStatus concode_elem_sep int getMaxChats concode_elem_sep int getAverageWaitTime concode_elem_sep int getUserCount concode_elem_sep void setUsers concode_elem_sep Iterator getUsers concode_elem_sep String toString concode_elem_sep Status fromString concode_elem_sep void setCurrentChats
Date function ( ) { return oldestEntry ; }