> the emergency department visit was necessary after 29-year-old saphrah egan fell off a couch and sustained a head wound and possible concussion. > ms egan said joondalup staff told them there would be a five-hour wait to see a doctor. > "she couldn't wait for five hours. she was already not coping well with being in the emergency room," ms egan told abc radio perth. > "we didn't know if she had concussion. she had a really big gash." > ms egan said a staff member suggested if the family had private health insurance, they could travel half an hour to the emergency department at hollywood private hospital and be seen faster. > "but our initial sense of this young woman's situation, supported by her mother's comments that her daughter would need high-level support for any assessment or treatment, gave our staff the indication that a treatment would be better provided next door at sir charles gairdner hospital. > "but unfortunately, the family left before we could medically assess the young woman  our records do indicate that they were only in the ed for a matter of a few minutes before they left." > after leaving hollywood hospital, the egans took saphrah to scgh for treatment. > "we didn't really feel like we wanted to go there, but we couldn't get past the gatekeepers at hollywood," ms egan said > "they were great, but we did wait five hours."   -28/mum-says-perth-private-hospital -emergency-turned-away-daughter/104 300174
Australia