 We have operated about 10 of these in our fleet, model years 2010, 2011 and 2012. They all have the same reliability issues, tranmissions failures, we have replaced at least 5 of these, radiators start leaking and assorted electrical issues that lead to overheating.These issues started occuring at 40k -50k miles and we do not carry heavy loads so it is was not abuse.It all comes down to one thing, they used an undersized passenger car drivetrain and tried to pass it off for commercial use. It is a great idea, but Ford totally botched the execution. Let's hope they learned some leasons with the new design. Did I mention that all have a weird musky smell inside?