 We now have about 13K miles on the Toyota and remain disappointed in our purchase. We have had continual bouts with the radio/nav system just completely shutting down (in the middle of a route) and restarting - I mean the radio shuts off! The fact that the nav screen is not recessed or protected results in a glare that make the screen at time unusable. In addition the bluetooth will arbitrarily cut off and not reconnect unless the car is stopped. I have read other reviews and other owners have reported the same problem with the radio and despite 2-3 replacements the radio is still doing the same thing so I'm not sure what our options are. As stated earlier the sun roof is virtually unusable from a noise perspective because when open the wind noise is so significant you can't carry on a conversation. I believe this has to do with the placement of the luggage rack in conjunction with the angle of the roof (poor engineering)That said its a "practical" vehicle and we have appreciated the all-wheel drive in the bad weather.