 Overall the car was comfortable with a few exceptions.  The brakes when applied normally seemed to grab too hard at slow speeds.  The front passenger seat was too low and not adjustable for height.  The windows would fog up when it rained.  The A/C would come on as a remedy (poor design).  Offered no help when we asked to turn in lease early.  Went to Hyundai dealer and they took care of the remaining payments and mileage overage, rolled them into the new Hyundai Tucson lease at a reasonable rate.  I received a Turn In Settlement Invoice with a charge for One (1) tire that was apparently below tread spec.  Seems odd.  And if the other 3 tires were in spec it would seem to me to be a good customer service decision to drop the charge.  I called and VW was completely rigid regarding this.  I'll never set foot in another VW dealership as a result of the poor customer service.