 I've driven Explorers for 20 years.  I've been thoroughly satisfied with every one....until now.  After purchasing a certified  2013 XLT with 39,00 miles, in the perfect colour, I thought I was in for many years and many miles of satisfaction.  Wrong!  On THE DRIVE HOME a piece of paint came off the hood!  Needless to say, I was--and remain--frustrated and angry.  After many calls to the dealer, trips to two body shops, and LOTS of research, I'm left with the knowledge that dealers, Ford Motor, and body shops are all aware of this long-standing issue.  That's what I'm left with....oh, and the news that the wonderful warranty we have is worthless and the repairs (anywhere from $600-$1000) are all on me.  33 days into ownership and I wish I had my 10-year-old vehicle back.  I'm done with Ford.  UPDATE:  The dealer came through and fixed the paint at no cost to me.  However, my mind is NOT changed about future Ford purchases.  The quality of materials used--especially in the interior--is so poor, I won't own another.  I am a very careful, particular person, and various plastic pieces continue to break off, and at each tiny item always seeming to cost 200 dollars, I'm not replacing any more. UPDATE:  Although I had not previously mentioned in-cab exhaust fumes, I HAVE received a letter from Ford Motor allowing me to get my vehicle checked, reprogrammed, and repaired free of charge for problems related to exhaust fumes.  My vehicle has this issue, and I'm pleased Ford recognized the problem, and I'm anxious to see if this helps. On top of the exhaust fumes, this vehicle leaks dust worse than any vehicle I've ever owned.  Don't recommend for people on unpaved roads!