 What shoppers should know before buying this car is TO NOT BUY IT AT ALL! The transmission in all focus vehicles have gone through a lawsuit as they are faulty. I have had the WORST experience as a first time car buyer and regrettably, long time Ford fan. The transmission is crap, slips gears, doesn’t respond to acceleration and has left me sitting on a main street with RPM’s raging, going nowhere. I have had th clutch AND transmission replaced 4 times- still under warranty as I’m ONLY AT $23k miles- and it’s dying. Broke down on me yesterday. The entertainment center is crap, barely recognizes my phone on Bluetooth and seldom plays music correctly through the USB connection. I knew the car would be compact when I bought it, something I was willing to sacrifice for higher fuel efficiency, but wow this car gets crowded easily. I WILL be partaking in the buy back process and will NEVER buy a Ford again. They should have an easier solution and accomodation for the folks like me who keep going without a vehicle for days on end! 2 thumbs down.