 Where do I start. Oh, I know. BMW does not care about their customers! I have owned to others in the past, m3 and a 2003 x5. My past experience lead me to purchase (lease) my 1 series. Love the performance, its a fun little car. But. My 1 has just under 14k on on it and its been in for everything under the sun. The fuel pump, the window reg. Motor, radio still doesn't work right, you name it, and the recalls. I could not drive my car at night for a month while I waited for recall replacement taillight, and let me add they provided a car for only a week. Terrible service. I have never (even at gm dealer) had service that was so rude, unprofessional, and unaccommodating. 