 By far the worst example of customer 
service I'e ever experienced. Car is 9 
months old, had a hesitation problem 
from day 1. Been in the shop 6 times 
for 23 days, couldn't fix the problem 
then Mazda said it was normal. I 
requested a replacement and they 
refused. Went through arbitration, an 
independent test was ordered and 
confirmed my complaint that it doesn't 
run properly. Mazda Canada was ordered 
to buy back the car. I wanted to 
purchase another but Mazda Canada is 
refusing to lease me another 
because "they're all like that and I 
wouldn't be happy with another" Bull, 
I've driven 6 others and they were 
fine. Mazda won't refund the $450.00 
extended warranty!