 I was very satisfied with the dealer and the vehicle until today. I have 15k miles on my vehicle and the tires have already worn completely out. They are Dunlop 8000's. They dealer has said that they have had major issues with these...Some people are only gettin 12k miles. I called VW about it and they said that they would give me ONE tire. What a slap in the face. They will not stand behind their product. Do yourself a favor and buy a Porsche, BMW, Lexus, or Merecedes. They are known as luxury vehicles for a reason. They stand behind their cars and they give great customer service. I will say that the dealership has really stood up for me, but I will never buy another VW. 