 I have a Honda Clarity and the touch and entertainment system is far more capable and reliable than the Ford Sync. In fact, It was often impossible to connect a modern Android phone (Galaxy 7, and Note 5) at times. The controls are unintuitive and hard to figure out compared to the Honda. Also had a lot of trouble with the rear 3rd row seats, on the final day of rental, they simply would not retract. Had to force them manually. On the PLUS side, I like the A/C seats, and the seats retracting when the door opens. The fact that the passenger seat has the same controls and settings as the driver is a plus - my 2008 Expedition does not, and the passenger is uncomfortable. Ford really needs to review the usage and user controls - they are awful.