 This 2012 car (Premium) was not even on my radar as I wanted another sporty SUV but they did not have the color and specs I wanted. So my husband and I came across the Audi Q5 and was like no way because of the name, maintenance costs associated and the funky controls but when we test drove it plus the low mileage (off of a lease), I fell in love.  I think my husband more so.  It was sporty, luxurious (black w/brown leather interior), not too big.  I was not crazy about getting a 4cyl coming from a Lexus RX300 6cyl because I like a little pedal power but the sport mode seemed to have enough get up and go.  Now that I have had the car almost 9 months I can adequately give an informed review on my first Audi, albeit used and extensive.  PROS:   It is definitely a sporty, luxurious SUV, love the look of the interior and exterior especially the inside lights at night; nice sound system, great gas mileage, roomy trunk, roof etc.  Interior quality is nice and for a 4cyl it has nice power in turbo/sport mode.  CONS:  I felt like I needed a Ph.D. in Audi.  It is not intuitive, e.g. sunroof.  Like other reviewers, the multimedia system can be confusing and is disappointing especially the location because although I use the wheel controls I still find myself looking down and that is dangerous.  I feel like I'm controlling an aircraft or an ultrasound machine with the rotary dial, push, turn, push turn dial; some of my FM stations don't always come in unless I hit my presets.  My 20 yr old son and I cannot believe I have to buy several adapters in order to listen to  music on our iphones.  Other cars have easier bluetooth hookups than this car.   Putting the adapter in the glove box was just idiotic. Radio text should be automatic.  The Navigation is old and useless because Audi wants you to buy a cd for updated maps...not.  Let's not even talk about the brake dust every two seconds.  The backseat is a little tight but even tighter for 3 people as the hump takes up leg room.  I am coming up on 30k and the maintenance schedule says to change spark plugs at 35k???  Really?  Spark plugs should last 75k-100k!?  Overall I love the look and feel of the Q5 but I paid for the name and look.  The maintenance costs are too high at Audi.  Although I did my research which had many good reviews, but at this price ($35k), I do not think I would ever buy a used 4cyl again (despite turbo) at this price point with so many issues or lack of certain things as stated above. I will keep this car for a few more years and probably give it to my son and hope it lasts 10-15 years like my Lexus but will go back to a 6cyl SUV that is sporty with easier "touch" controls and less issues.