 The dealer has been fantastic!  The first 30K miles I owned this car I thought it was the best vehicle I have purchased new! (my used 1990 Miata with 200K miles beats anything!!)  Since the 30K mark it has been all down hill!  All of the ignition coils have failed. Only after the "sludge problem" stopped the car dead was I informed by the dealer that VW sent out clarification in late 04 about the need for synthetic oil!  I bought in 2005 & had no notice of this!  Now with 60K I am told one axle needs to be replaced & the boot on the other is leaking! (Not warrantied!)($1000) I can't tell you how many service issues, recalls! seat heaters, shock bolts, on & on & on!