 I recently had a head-on accident in my Veracruz (airbags did NOT deploy), with $13,000 worth of damage and I am getting absolutely no help from Hyundai National Consumer Affairs. In fact, they sent me a letter regarding my vehicle and the accident and stated the wrong vehicle in the letter - they mentioned I owned an Elantra. I will be getting rid of my Veracruz and never purchasing a Hyundai again. Customer service says a lot for a company.