 I enjoy driving the Q7 and it is a well built basic SUV. Unfortunately for $60K price tag Audi falls short on customer service and attention to detail. I had serious electrical problems the 1st week I drove out of dealership and the dealer's reaction was "so what".  They fixed it but it was as if it was expected.  Next the battery died several times and had to be jumpstarted.  After bringing it in 3 times Audi finally figured out the Software had a glitch. The MMI system(electronic brain) is unsealed and located below the tilted forward cup holders- so if you spill even a little liquid on the shifter the MMI shorts out and it costs $1000 to fix. Audi said not their design flaw my fault. 