 I have had this car for just over two years -- it has just under 13K miles on it and has been in the shop 9 (yes 9!) times.  There have been 5 problems, including a broken tailgate latch, a broken door handle, a broken speaker, a malfunctioning forward collision mitigation system (which took 5 times to fix!) and now an engine warning light with a message saying "drive selection mode not available."  Despite paying an extra $3,000 for an upgraded warranty that includes a loaner car, I have to argue with the dealer every time to actually get that loaner car.  In total I have been without this car for weeks on end and an really tired of taking it in for service and with dealing with uncaring and incompetent service personnel.  For the current problem I have now been without my car for two weeks, and when I called FCA headquarters I was told that the dealership hasn't even looked at it yet...how is that acceptable?  And FCA customer care...they have been of little help.  They denied a lemon law claim and that department refused to even call and tell me.  They had the woman who I spoke to at customer care make the call and she left me a message that sounded like she was being held hostage...she was so apologetic and actually said "they are making me call you and I'm really sorry they won't respond to you" -- how often do you end up feeling bad for the customer service staff?  Geez....  So, in summary, let me say that purchasing this car has been a horrible mistake.  Until FCA actually does something to make this right, my new goal in life is to warn others away from purchasing any of their vehicles...buyer beware!!