 In February, 2016, we took our Transit 250 to our local Ford dealership's service center after the "check engine" light had come on. They determined the EGR sensor was bad and replaced it. Four months later, on 6/26/16, while driving 65mph on the freeway, the "check engine" light came on and the vehicle suddenly registered as overheating. Because we had another Ford diesel truck (E450) overheat while driving on the freeway years before, which caught fire and burned almost to an unrecognizable state, my husband wasted no time reacting to the warning signs. In order to get to the side of the freeway, he had to get through seven lanes of fast-moving vehicles, during which time, the engine shut itself off, basically stranding him as one more lane had to be maneuvered through at a much lower speed. Thankfully, no serious injuries or deaths occurred from the accident waiting to happen, which did and involved only one other vehicle. Ford Motor Company's General Council advised me that they would not respond to my complaint/request for financial compensation for the myriad of expenses this experience has (and continues) to create, because our insurance company is the one I should be going through. Obviously, automobile insurance covers property & medical damages (less deductible and within the policy limits) but not the other costs incurred from this incident, including a necessary overnight hotel stay because the accident happened while out of town, not to mention the raise in our insurance costs, not only for our business policy which covered the accident, but because this accident is now on my husband's record (and is considered his fault), it also will affect our personal automobile insurance rates. I am FURIOUS with Ford, especially since we have been loyal Ford-only (new vehicle only) consumers for the past 30 years.