 I bought my VW Passat in August and it has been in the shop more than on the road.  I have taken the car to all the VW dealerships in my area for repairs hoping that the service center was to blame for the poor quality. The low quality and poor reliability of the Passat have been more than disappointing. Especially when you consider the higher price of the Passat compared to the other vehicles in its class. VWoA has been difficult to work with. 