 I bought a 2017 escape 2.0 se in 2016 and at 16k miles I started experiencing a rattling noise from the front struts and a stiffer ride then when it was new almost like they're worn out. Well at 35k miles and numerous dealership visits I'm going through the lemon law after I was lied to about my issue and it was said to be many things causing it and it was normal. The trans has a 2 to 3 gear hesitation which cause it to pause and jerk the car each time it shifts, the dealership has only provided excuses and outdated tsb to fix the issue. I always heard Ford had a great customer service so I bought a ford remaining optimistic about he good things I've seen and heard, well. Needless to say I'll never buy another Ford and I'd advise you to do the same