 This is primarily my wife's vehicle and she  was reasonably happy with it until she broke it!  She performed an emergency stop and the transfer case exploded!!!  $3200 later she is back on the road but we now treat this like the TOY it is. This is the third AWD vehicle that has been in our family and the first that she managed to break. There were only 51,000 miles on the vehicle at the time but it was too old for any warranty claim. We approached Toyota USA and they made it clear they were not interested. So we lost interest in replacing our BMW X5 with A Lexus in light of this. We are now trying to decide if the TOY goes before the older BMW.