 The best way to describe the 04 Nissan Maxima is OK. The best way to describe Nissans costumer service and reliability is TERRIBLE. Nissan clearly has no value of their customers as they have had 600+ reviews on faulty transmissions and yet to recall it even though they know it is on them. My maxima is just over 121,000 miles and the transmission has gone. There is a horrible jerking feeling when breaking as if gears are getting stuck, sometimes acceleration has the same issues, making it even scarier because you have no control over the car. It is quiet terrifying and Nissan believes we deserve to pay them another $3,000+ to replace THEIR ISSUE.[non-permissible content removed] I've contacted Nissan several times for help and I either can not get through to them or they tell me they can not help. I've reported the issue with BBB as many others have and should continue to do. I am outraged with the issue and poor accommodations and services on behalf of Nissan. Several law suits have been filed but no outcome. If you or someone you know has this issue be sure to file your complaint to Nissan [contact information removed] to help us get answers! Unacceptable from such a large company. !!!!!!!!!!Do not buy a 04-06 Nissan Maxima!!!!!!!!! known for horrible transmissions.