 Like most cars, the 2002 Sonata has its recalls and defects, at first this car was rated very high in customer satisfaction and industry standards, for the most part this still holds true despiterecall defects... what i find interesting about the bad features of this vehicle is not that it's a bad car but that simply stated, The only thing bad about this car is mainly small recall issues in its performace design. what i really like about the company is thats they are quick to investigate any problems with this car to fix any malfunctions free of cost...5 stars here..thats called trust!