 "Z" plan buyer (owned 15 Fords). Best luxury truck in class...but. Ford is so close to perfect but misses the mark on basic no brainer features and poor warranty.  I'm convinced the engineers do not drive trucks and do models and CAD design for looks not function. Unfortunately, they could have a home run and turn around the company if they would listened to the public and get back to basics. Weak A/C and pitiful fuel economy. Front passengers have elbows in rear cupholders. Poor location.  Most Ford dealerships try to scam general public and still try to con the A, X and Z plan buyers with over-inflated dealer adds further ruining Ford experience. 