 Well from the get go I was excited. I loved the outside and my two little boys under 3 wouldn't really mess up a used car and me care as much so it worked out due to the room also of an SUV. So I should have known while buying it the were replacing the timing belt not to get it I have had my drive shaft messed up and falling out along with the carrier bearings (sp.). Now my reservoir is cracked and being replaced and also my head gaskets are blown. I have had no heater and no air sometimes. It has stranded me and 3 kids and one adult in the middle of the road. They have no customer service at all and every time you call it's someone new because they can' keep their employees. No kia for me!!!!