 Everything on this car breaks or is a "software problem" that Ford admits is a problem but they don't have the fix for.Lights on the dash are on indicating transmission problems but Ford says no codes are stored, The vehicle does not detect the key much of the time, the My Ford Touch system (SYNC) is a joke and a waste of money. They haven't been able to repair it for 3 years and now they are going to another software provider.Bluetooth sound quality is horrible and I travel a lot for work and drive a lot of different cars.Drive a GM if you want a reliable car with a simple bluetooth system that is crystal clear.This is my 3rd Ford and my last, their quality has gone down hill and they have no interest in improving it.**Update.  Since my last review the vehicle continues to have My Ford Touch (SYNC) problems, has had 2 fuel pumps and the engine was just replaced due to anti-freeze consumption (46000 miles).  The dealer can not stabilize the idle since the engine replacement.  The vehicle engine idle will drop to where the car shakes and then the engine raves up, at times the vehicle will stall out.  In addition, the paint is pealing off of the hood in sheets.  Ford admits they have a problem with paint adhering to the aluminum panels on their cars due to panel contamination but they will not cover it under warranty as the car is just over 3 years old.  Just Google "Ford paint bubbling" to see all of the problems consumers are having.