 First off, the looks are deceiving.   It's a fantastic looking SUV.  However, once you start using it daily, the looks become a mockery.  I'm going to start with the basics.  Cargo capacity, in real life, bites.  The slope of the roof and the trim pieces that make it look so pretty are just in the way.  It's also deceptively narrow, shallow and short.  It looks like it can manage almost anything when, in reality, I've had to use my friend's '04 Subaru Legacy wagon to haul things that most normal people would have expected this CX-5 to manage easily.  Now for the really bad stuff:  The voice control is total garbage.  It's almost like it has a mind of its own and purposely selects the wrong information.  The navigation doesn't allow you to forecast out of state travel.  I live in Portland, OR and do a good deal of driving in Vancouver, WA (literally a short bridge span away).  If I have a destination in Vancouver, I have to wait until I enter Washington state airspace before the navigation system will locate anything.  I have the BOSE sounds system, and it is AMAZING!  However, there are different volume settings for the music function, the phone function and the navigation function.  You can't just set one and forget it.  So I can be listening to an amazing tune and then have to turn the sound UP to hear the phone conversation.  Now for the REALLY big pain in my behind:  The transmission:  It's just like having a 1963 Ford Falcon with a manual transmission.  Unless you come to a complete stop, that POS 6-speed automatic won't shift down into first gear.  I have pulled away from stop signs rolling at 5 mph or less, and the car will not go lower than 2nd.  If you're in traffic and need to get around someone quickly, you have to stomp your foot on the pedal and make sure that it connects with some little trigger on the floor before it will make any kind of attempt to accelerate. Otherwise, you're stuck in 3rd or 4th gear after 22 miles per hour and taking your life in your hands.  If you're above 1,000 feet you can forget about passing anyone, EVER!  You have to have the presence of mind to select 'Sport' well before you attempt to pass in order to get any kind of grunt and performance.  The road noise isn't well controlled either, which becomes grinding after about an hour or so.  I drove a stripped down KIA as a rental and you could hear a pin drop at 80 mph.  To say I was disappointed was an understatement.  Mine is a 2016.5 Touring with Moon roof and BOSE system.  I paid just over $27k for it (Leased) and I'm turning it in after one year and just over 18k miles.  I'll take the hit, pay the difference and UBER over to Ford where I have a shiny new Escape waiting for me.  A 1.5L turbo 4-cylinder that will smoke that Mazda all day long and a ride that is compliant but capable.  My foolish notion to give Mazda a chance has proven the critics correct.  Many told me to look harder at the Escape.  I wish I'd of listened.  Take heed...buyer beware.