 I have (had) a 2011 Ford Edge Limited and maintained it according to service manual guidelines.  I was out running errands on a Saturday and it quit moving.  I had to get it towed to the auto repair shop and learned that it needs a new engine!!!  Hello.  That is a $7-8K repair for a car that is only 5 years old.  Ford customer service was of little or no help other than to say that the car needs to be at a Ford dealership.  Not happening...the car won't move and I would need to have it towed again.  I suggested a 3-way call between me, Ford  customer service, and the car repair shop, which was not possible.Did I like the Ford Edge?  Yes...loved it up until 3 days ago when it stopped working and needed a new engine.  Definitely not reliable and not recommended.  And, Ford is little or no help.  I don't think that it is acceptable for a car manufactured in this day and age to only run for 5 years and then require an engine replacement.