 I have had absolutely no problems with this vehicle.  I purchased it about 70 miles from my home, because I did have an extremely rude experience at my local dealership (Auto Place Infiniti, Buffalo, NY).  I am sure the Infiniti company would not stand by that behavior, and I presume it was an isolated event, however, inexcusable. Rochester's Dorschel Infiniti, its email/purchasing communications, were flawless! It has been extremely reliable, with nothing but maintenance costs, thus far.  I do wish the fuel economy was a bit better.  And the only technical quality gripes I have with it are that the side view mirrors are not heated, and the trunk lid quality and closure feels a bit cheap.