 In less than 20,000 miles of city driving it is necessary to replace front and back brakes at a cost of $1800.00. This is considered normal according to the service department.  I have driven SUVs for 20 years and have never had to replace brakes.  Volkswagen offers no assistance and only warranties for 12,000 miles, which is useless.  I would warn any potential buyers of the Touareg that they can expect a $1800 brake expense every 12-20,000 miles.