 I traded in my Kia Soul for a 2017 Kia Sportage in October of 2016, loved the look the drive etc.  Dealing with Kia Service however has been another issue, Camelback Kia!! In April of 2017 my lights and ac went out I only had parking lots arriving at the airport at 3am had an hour and 15 min drive to get home. Drove home with parking lots on 110 in Arizona not safe but my only choice at that point.  Took it into the dealership they couldn't find anything and it has not happened since.  Now for the past 4 weeks my AC has been out working here in there but in 124 degrees that is unacceptable! I called Kia for a Saturday day apt they got me in never telling me that they didn't have anyone to work on the vehicle on a Saturday as it was a skeleton crew.  Sat there 6.5 hours had to pay $250 for a recharge and a cabin filter but they did not know if that was the problem got in the car and it was not fixed I was told I had to bring it up on a weekday. Today I have dropped off the car was told I would be reimbursed for my fee on Saturday and was told now I have to wait until they figure out what is going on. Did not pay for rental I live 1 hour plus away from the dealership and can't not take the day off work to deal with my defected car.  I have called corporate no response. I told them today I do not want the car till it's fixed. It's sad that Kia service is just awful. I know they direct there employees to be that way but when your waiting for service they try an up sell you! I know something electrical is going on with my car and they are just letting me run up miles so they do not have to deal with it!  I will fight till the end! I will never recommend KIA to anyone and I will never purchase a vehicle from them again this is my 3rd car from them.  Good Luck to you all! 2-23-2018 No change in  status they never fixed it summer is coming and it will be in the triple digits!!! I'll be up there fighting with them some more!! So done with KIA