 This review is based on owning the car for 3 years and 32k miles. Needless to say, I had so many quality issues that I did not feel comfortable owning the car past the warranty expiration and sold it a week after the warranty expired. It had countless issues, and overall I have spent at least 6 months of my total ownership driving the car with an issue, in the shop, or attempting to get the dealership to fix the issue multiple times. I have owned Fords my whole life and everyone in my family has only owned Ford products, and this is by far the worst vehicle Ford makes. A summary of the issues I had are: (1) The first week of ownership, the dashboard did not line up with trim pieces, and couldn't be fixed. When peering at the top of the dashboard, you could see the a/c vent hoses through the gaps. The carpet covering the trunk was loose and flapped around. The first time I laid the rear seats down, the entire seat cover ripped and ruined the cushion, requiring a full replacement of the rear seats. (2) The driver's side tweeter speaker was replaced twice and was failing again when I sold it. (3) The passenger seat squeaked in turns and required full replacement. (4) Volume knob on the infotainment system stopped working and constantly turned down the volume. (5) Trim pieces under the dashboard fell out. (6) The trim on the outside passenger window came loose and ruined the laminate that makes the window trim matte finish. Took 3 months and 4 trips to the dealer to properly fix. (7) The driver's seat was discolored and was beginning to rip. Luckily, I avoided the major transmission issues that plague the PowerShift transmission, and I never had any mechanical issues, but interior quality was so bad, I was afraid to continue owning the car! MPG and low fuel costs were a high point, on road trips I managed almost 50MPG! The Bluetooth was also extremely quick to connect and always worked the way it should. Because of this car, I don't think I could ever own a Ford again, which is just so unfortunate for someone who loved the brand and their products.