 I own at 2016 Ford Explorer.   I was on my way to Chattanooga, TN last week when the wrench light came on and the SUV lost its ability to travel over 3 miles per hour.  It had 4,800 miles on the odometer when this incident occurred.  This incident occurred approximately 35 miles from Chattanooga at 1:40 p.m.   I called Ford roadside assistance and they are about the most useless group of people on the planet.   Making a long story short, it took over 3 1/2 hours to have a service truck dispatched to take me to tow me to the nearest dealer.  I arrived at the dealership about 6:50 p.m.  The Ford roadside assistance people offered no assistance in helping me to obtain a rental car.  Ultimately, I was left stranded at a closed dealership and had to take a $50 cab ride to the airport to rent a car.  The problem with the SUV ended up being the throttle plate.  It is very troubling to me that Ford is selling an automobile that they know can at any time leave you stranded by the side of an interstate.  Even more troubling is the fact that when this happens, you are basically on your own.  Ford roadside assistance is a joke and the people that I dealt with could not have cared less about my situation. The National Transportation Safety Administration should require an immediate recall of the 2016 Ford Explorer.  If they fail to do so, eventually this problem is going to end in tragedy for someone.