 Just inherited an '07 Passat which is a lovely car but don't know if I would have chosen to purchase it.  The first ordeal was the keys had  been lost and the car had been garaged for 2 years.  It took 3 trips (of 120 miles round trip) to visit the nearest dealership to get "keys".  First I ordered a little black plastic thingy that had to be programmed to the vin# ($67) to open the car - no keys found inside.  Then I had to order the outer remote key ($130) THEN I HAD TO TOW THE CAR to the dealership to have it programmed all together!!!!!!  The entire ordeal took one week and cost me more than $500!!!  SO DON'T EVER, EVER LOSE YOUR "KEY"!!!