 I am the original owner a 2002 Passat 1.8 Turbo and while we love the way it drives it has been a money pit! Glove box latch broke, hood strut broke, check engine light comes on at least every 3-4 months and its always a vacuum line or O2 sensor, ignition coils have been replaced twice and now the heater core is clogged and neither the dealer or VWoA will step up and admit its a known problem and fix it. I agree w/ others on this site: do not I repeat, do not by a VW. I also own 2 Honda's and a Toyota and all 3 are very reliable and easy to work on yourself so you don't have to take it to the dealer all the time. Do yourself a favor and stay away from VW!!