 Three times in shop already.  Gear box and passenger side window broken when car was purchased. Learned no key to unlock lug nuts was provided after having flat tire.  Took 3 times in shop to get right window piece.  Horrible grinding sound when backing off incline.  Dealership couldn't recreate the sound, so nothing fixed.  Advised grooves already in rotors, but nothing they can fix until it has more miles.  Picked up brand new from lot on 9/8/17. First and last vw.  Everything reported to vw, but still had to drive away from dealer service today,  hugely disappointed