 My grandparents bought the car when it first came out in 2012 so that it would have miles on it by the time I got my license. Before I had inherited the car, they had taken it in for faulty transmission problems (gets caught in 2nd gear, hesitation when accelerating etc) three times with no fix, just a resetting of the computer for it to go back to the same way it was in three days or less. I got it in August of last year, had some jerking after a full stop, rolls back in drive at some stops.  I took it into Ford in October, no fix. Now, my heater and defroster have gone out completely, in the mornings if it's foggy, I have ask for a ride to school & work. It has been having trouble starting, I've had to try four times to even get it to start a couple days ago. I am barely pushing 30,000 miles, there is no reason why there should be this many problems with the car, especially it being only 5 years old. This car is not safe to drive. I definitely expected more from a Ford. I can say that I am very disappointed and very hesitant and scared to drive the less than an mile I have between school and home everyday.