 First thing I have to say is I bought the Sport model with the painted bumpers. I prefer the total look over the plastic bumpers. Next thing I did was purchased a very nice pair of chrome rims and some chrome accessories. It really did dress it up and I get a lot of compliments on the appearance of it. It does ride a little rough. I'm glad to hear another reviewer mention the clunking noise with the brakes. I thought I was hearing things. Also, an option of an 8 cylinder would be nice. This is the second SUV I've owned, but the first Ford SUV and I think I'm keeping it for a long, long time.  I love my Ford Escape!