 I bought this car about 2 and a half years ago. Nothing but problems, after 3 months my water pump blew. I should have got rid of it then. My radio nobs have fallen off, my arm rest broke, the seat adjuster broke in half, the value drops about 75%  after you drive it off the lot and its so uncomfortable . Last week I lost the only key the dealership gave me when I purchased the car. Most dealerships can cut you a new key off of the vin right then and there. Not Volkswagen in order to get a new key you have to drive to Layton (30 miles from my home) show them proof you own it then they will order you key and then you have to tow your car to the dealership. price of key 200.00! Ridiculous.  