 I purchased a 2011 Ford Edge with the Sync system. The system does not work Ford is covering up the problem in all of the Edge's and Explorers The dealerships are unable to fix the system My car is my office the whole system does not work can not recieve or talk on the phone Radio some times goes out System re boots on its own If you use your car as your mobile office do not buy I have an internal Ford e mail stating system does not work and supposedly fix is coming in Jan Feb . I bought an American car to support our country. They have not lived up to the problem in their customer service divsion and have not come out publically and admitted they have a problem Maybe they should follow 