 I bought my 2010 Escape brand new. Loved the interior space, the way the rear seats fold total flat with no gaps between the fold when seats are down against the front seats. The controls and gadgets are aesthetically pleasing and well thought out. It's been so much fun driving it and done countless moves with it and we're always impressed with how much it can store. However, in 2014, we started having issues that are not everyday maintenance. I have since replaced the entire air conditioning system because of the filter bag inside the AC dryer burst causing a total clog of parts. No recall and when I spoke with Ford, they said that they would have to run a full diagnostic on it to know what the problem is. I had done my research and knew what the problem was. They informed me that they couldn't just check what I thought was wrong and would charge me to start from square one until they discovered the problem. I took it to a small mechanic who upon checking the suspected issue, found total clogs. I was right, imagine that. After that, my brake pedal went "soft" AKA FAILED while driving. Sometimes it worked well and other times I could stomp on the pedal with little to no stopping. Took some researching and we replaced the brake pads, rotors and master cylinder. Now I'm dealing with "Power Steering Assist Fault." My power steering is gone and the wheel is locked up. My car is currently un-driveable. When I called the actual Ford company, they told me that my care doesn't qualify for the recall 14S05 "Steering Torque Sensor." They suggested that I take it into my local dealership, pay for the full diagnostics and repair, keep my receipts and pray that my VIN eventually falls under a recall. I can't afford to throw money at Ford so they can apply the KISS method when I know what's wrong. So we're going to the small town mechanic and hopefully they can fix it. I don't believe in Ford, the company, the product, or the people who are supposedly there to stand behind the product. I try to support American made but then they have customer service that is obviously foreign and difficult to understand. My family believed in Ford for decades and has even worked for them but I will NEVER waste my money on their product again!