 The Escape had many updates for 2017. The new exterior styling is a big improvement over previous years. I like the wicked quick acceleration of the 2.0 ecoboost engine, and the Sony sound system sounds awesome. From there, everything goes down hill.    After one month of ownership, the windshield developed a crack on the interior layer of the windshield. Nothing hit the window. I stopped at the Ford dealership to have the manager look at the glass, and he agreed that the window should be replaced under warranty. The service department took pictures of the cracked windshield to send to Ford's warranty  department for approval. Ford had me return to the dealer two more times because they weren't satisfied with the pictures that the service department took, plus they wanted them to run a test on the glass to check the exterior for chips, dings, and etc. I think they were trying their hardest to find a reason to deny the warranty claim.    The factory Michelin tires seem to be holding up well; however, the tread pattern isn't the best for snow and ice. The 4wd system really struggled on the snowy hills with the factory tires. I recommend a set of Michelin IceX tires for winter driving because the added traction is needed in the Northeast.   The entry/exit function of the Titanium's driver seat is a nice option when I works. a few times the seat didn't move forward when the Escape is started, and the dealers can't find a fix for the occasional glitches.   A protective panel underneath the vehicle came loose and had to be tightened. It rattled like crazy at speeds between 35-55mph.   The Escape has developed a stalling problem in recent weeks. It stalled in reverse as I was backing out of my driveway two weeks ago, and a couple days ago it stalled while in drive as I was pulling out of a parking space at Walmart. The mechanics couldn't find the cause for the reverse stall that happened. The Escape is scheduled to go back to the service department tomorrow to have the stalling situation looked at again. Thankfully the stalling has been at extremely slow speeds, but things could be bad if it happens when I'm going down the Interstate.   SYNC 3 and the backup camera software is terrible and full of bugs. Many times the screen goes grey after the reverse camera turns off when the Escape is shifted to drive, and the reverse sensors stay illuminated on the screen. This clears out if you touch the screen, place the vehicle in park, or shut off the SUV and restart it. What a pain in the tush! Both dealers I've taken the Escape to have said that Ford's engineering department knows there is a problem, but they do not have a fix yet.   The radio has switched from Bluetooth audio to Fm, or Sirius to Fm, on its own serveral times.    This vehicle has been to the Ford garage seven or eight times since it was purchased five months ago. I am disappointed with the Escape.  UPDATE: After owning this Escape for 11 months, I can say without any doubt that this is the absolute worst vehicle that I've ever owned. It has had 14 or 15 trips to the dealer for repairs, and the dealer usually says "we hooked it up to the computer and couldn't find any problems." The SYNC 3 system has been updated numerous times and still acts up occasionally. The vehicle still stalls many times, and this has not been fixed. Since my initial review, the Escape developed an issue with the transmission roughly downshifting at high rates of speed on the interstate. The downshift is scary, and what happens is the tachometer goes from approximately 2000 RPMS to 4000 RPMS and stays there until I hit the accelerator hard. Thankfully, I caught the transmission acting up on video and could prove to the dealership that there is an issue. I do not recommend the Ford Escape or any Ford product to anyone.  Update: 6/28/18 Worst vehicle ever!!!