 We purchased this 2015 Ford Sport Edge then end of last year. We have always been loyal Ford owners - this vehicle will make it the LAST FORD we ever buy. The new styling is great - but the cost for the options within the vehicle are terrible. The vehicle's turn radius is the worst SUV turn radius we have ever seen. The on-screen technology is the worse of any out there, it will not respond to my voice at all and it takes several screens to get through to do one simple item on any other vehicle with on-screen technology. Comfort level of the front seats takes a long time to set up the correct position for anyone to be comfortable - and if you are tall, you will never find a comfortable adjustment to the seat and driving distances is painful. When you start up this vehicle - there is a metal on metal grinding sound (not good), we have taken this vehicle in numberous times to the dealership and their response is "that's the way they make this vehicle." Something is grinding metal on metal and that is not good - something is wrong and they will not look into it further and/or fix it. POOR follow through and service by both the dealership & Ford Motor Company (whom we notified of the problem also). For the price - this SUV should work right, the technology should work properly & be easy to use (like other comparable and even less comparable SUV/vehicles). The turn radius should be much better - our full sized RAM truck can turn tighter than this small SUV. The metal on metal grinding - is a serious problem and no one will inspect it to fix that problem. EXTREMELY DISAPPOINTED in this vehicle and Ford Motor Company. Price is too high for such problems on a new SUV and the poor service/follow through from the dealership/Ford Motor Company - is in no means "user friendly." My husband HATES this vehicle and he has always had Fords and purchased Ford trucks/vehicles for his company...that no longer will be the case. There are MUCH BETTER options for a SUV out there at this price - please look into other options, you will be much more satisfied. Shame on you Ford for not standing my a quality product and customer service, major let down.