 2016 Kia souls are crap, air conditioning went out over 3 weeks ago, took 2 days to finally get a Kia service dealer to call me back to make an appointment. Finally got it in, part was to be in within a week, then backordered for 3 weeks, now yet another week. Kia says they put it on fast track or something like that, yet I'm still driving in the heat. Its been in the 90's and 100's here. Nothing like having a new car and not having a/c. Never again will I buy a Kia as this has been a horrible experience for me. I owned a 2014 Soul and totally loved it, so much that I traded up for a 2016 Soul, only to find they are made MUCH cheaper than the older models, lots less standard options and poor quality compared to the older ones.