 Purchased for cross country trip and move to Hawaii.  When the vehicle arrived at the dealership (we ordered it to our specs) we were excited.  That didn't last long as the steering pulled left.  Dealer tried to fix but unsuccessful and we were stuck with it pulling slightly left (don't take your hands off the wheel!)  The drive cross country went well.  In Hawaii we started have transmission problems.  We took it to the dealer 4 times and had the trans replaced twice.  It seems to work now.  Horrible gas mileage.  How can VW tout this van as one of their products.  I have owned 2 other VW and loved them.  This was the biggest purchase mistake I have made.  If I wanted a Dodge I would have gotten one.