 I purchased my first car on October 26th, 2015 this car was a fiat 500x. I left the dealership from which I purchased said car at around 8:30pm the following day at noon said car stalled and began smoking, then the Electric E-Brake turned on so I could not physically move it from the street shortly followed by the steering wheel completely locked up (the car had 81 miles on it), it took two hours for the tow truck to arrive to remove the car. It took two days for the dealer it was sent to to get back to me (which put me well past my return within 48 hours policy) at which time they said that the car had parts of the engine lying at the base of the compartment, this was not true the formal report stated that a rod shot through the engine, I was informed that there was a physical hole in the engine when more parts were needed as an excuse as to why I was without my car. They informed me they needed to order a NEW ENGINE to put in my new car, which took 2 weeks to arrive because they decided to let it come in on the next shipment of parts, after the engines arrival it took a week to have the engine put in (I was told when they said the engine needed to be replaced that it would take a MAXIMUM of 3 days to put in once it arrived) After the engine was in they tested the car to see if all was in working order it was not, a new fuse and starter would have to be ordered to make the car run, receiving and putting in said new pieces took a week and a half (at this point I was at a new car that I had in my possession for less that 24 hours had hit the 30th day in the shop mark)  once the new pieces were all in they tested to see if all was in working order once again it was however while giving it a thorough test-drive they noticed stalling on turns. Turned out that a new air intake valve was needed this added a little less than a full week to my already 4 weeks and 3 days in the shop for a problem that a new car should not be having. FINALLY I got the call on December 4th 2015 that my car was ready to be picked up, when I went to get my car the employees of the dealership this car was sent to stressed how thankful they were with my being so understanding of the whole situation. Throughout the entirety of this lengthy process the woman I was dealing with at the dealership rarely called me to let me know any update I was more often then not calling repeatedly to hear anything, I probably called the dealership 30 times and they called me of their own accord without my harassing at most 5. Disgusted with the company. I at one point was so tired that I called the state representative on Saturday November 21st, who said he would give me a call the following Monday regarding getting me a refund. I have yet to hear anything from him or anyone under him to this day. The only kind thing was the dealership from which I bought this car called a couple times to make sure the car was running fine after its return to me. Would never recommend to anyone!