 This is by far the worst ford I've owned. I'm not a new customer to Ford and I will NEVER buy another Ford again. The focus sounds like its about to break down constantly. I would rather drive a used beat up 1996 POS than this BRAND NEW focus. I've brought it in for multiple issues, not just the transmission, and I'm so tired of dealing with them and the same response. Ford may be saving money by not fixing any of their mistakes, but they sure as hell are losing a lot of customers and future clients for it. Word of mouth spreads faster and more efficiently than any deal they can create to help fix this. 