 We bought this used CPO. Nice to have factory paid service 4 yr 50k miles, but BMW won't give you a free maintenance oil change till 15k miles This oil change interval is not good for a hard working 6 cylinder Turbo engine. I ended up paying for the oil changes every 7500 miles, as I felt necessary for a $70k vehicle. Brake service under BMW dime doesn't replace rotors, just pads. Yet try to have a brake service performed by BMW, just changing pads is NOT allowed?? They won't!  OK lets go to reliability, absolutely horrific. I have owned over 50 cars in my lifetime, this being the worst.  The car was in the shop last year over 4 months, from transmission issues to other things. The front suspension is designed to fail at 60k miles, so plan on putting money in to it. Thankfully we purchased an extended warranty for 48 months and additional 4 yrs. The NAV must be updated yearly, RUN FLAT TIRES don't last more than 20K miles, at a cost of $1400, every 18 months. The ride is stiff, even when switching from RUN FLATS to conventional tires. I get so many compliments on this SAV but OMG, what a maintenance nightmare. BMW hourly repair rate is $243 per hour. Won't buy another one....