 I was completely in love with this car when I first bought it back in aug. 2014. I was upgrading from a falling apart suzuki forenza. Honestly, even though my forenza was falling apart, it drove smoother and was a lot more quiet. My focus shutters, hesitates, sticks in gear, has loss of power, sometimes I can barely get it to move which is scary when I am turning at a traffic light....It is also very loud! The entire interior rattles like a tin can, the dash, the door panels and the headliner and its super loud. The engine does this really annoying ticking sound that nobody at the dealership seems to care about. I have brought this car in over 5 times now and to 2 different dealerships and I keep getting the "its normal" for that transmission to drive wacky. But seriously, I pay good money to have a car that drives rough and sounds like a rattling tin can and you cant fix it or even attempt to because it wont give the "proper" readings for them to be allowed to order the parts? This is my first and last Ford and I gotta say it sucks. I am bummed out because I really do love the car but I hate the things that are wrong with it even more.