 I have owned Toyotas now for going on 15 years. I had decided I would never buy anything but Toyota. I had always had great sales experiences and liked the products. Recently I got a letter in the mail that my RAV 4 may have a faulty torque converter. After reviewing the signs I quickly knew that I had been experiencing the signs of this issue and had been for some time. I took my care to the dealership as instructed. After review I was told I did have a faulty converter but also now a failing transmission. Toyota refused to take responsibility for the fact that the defective part caused damage to my transmission. I have been to two other mechanics since who tell me there is no doubt the two are related. I have the unique opportunity of being a community health nurse in my area therefore I get to be really present in my community. I often have patients and other nurses ask me about my car my experience. I actually have convinced on of my fellow nurses and one customer to purchase a RAV4. Due to this situation and Toyotas refusal to stand behind their product I plan to use every opportunity I have to let everyone I come into contact with know that choosing Toyota is a mistake. I also have several friends who are car salesman, I am going to share this experience with them so that they can let interested car buyers know that Toyota does not stand behind their products and that they are a bad choice. I had planned to purchase another Toyota for myself and one for my daughter this year as she is going away to college. I will definitely never do business with you again and will make it my mission to ensure to encourage everyone I know to do the same.