 Bought a 2011 on 01/15/2011 started experiencing transmission prob late 2011, Jan 2012 vehicle no longer wants to go into park or reverse need to turn off and turn on. only driver and 8000 miles. Customer service is non-existent everyone bouncing me around cannot provide me with a loaner to get around my sales rep tells me he is no mechanic the dealer where bought sends me to another dealer really? I traded it and got me an escape trust this works better at least I know their customer service is way better having had a ford before