 I haven't had my brand new for over 6 months and it has been in the shop over 10 times. Ford keeps coming up with excuses why they can't buy the vehicle back. When it comes to providing me with another form of transportation if they don't have any vehicles available they tell me I have to pay out of my pocket and they MAY reimburse me. Ford volunteers to pay one month note which is still not paid so I am receiving harassing phone calls from Ford credit all day plus it is being reported on my credit as delinquent payment. I will never recommend anyone to purchase from Ford especially a brand new car.