 I purchased a used 2008 with 500 miles. At the time I wondered why anyone would trade this vehicle with under 500 miles, but was taken with the style and the lay down 2 row seats. Long story short, after my first long ride, over 100 miles, I took the van back to the deal complaining of hard ride that left my kidneys aching for two days. After some counseling, we exchanged tires, used nitrogen, reduced tire pressure, tried every seating position with electronic seat and manual lumbar adjustment during the next week--all to some relief but still could not get comfortable. Talked to managers, other salespersons all to no avail. tried leather seat vs cloth--no