 This is the third expedition that I have owned . Ford's customer service has not changed since 2003. I spent over 50 k on this vehicle and after 800 miles , 3 dealerships, and 6 visits to the shops I still have a vibration in the front end. The people at Ford try to tell you that its normal and that nothing is wrong , but with each visit tires are rebalanced -taken off of the rims rotated and still a vibration. So one tire is found to be bad and replaced, but nothing is being done about the others that will not keep a balance. Ford completely insults my intelligence and treats me as if I am crazy.  This is a damned joke. It does not matter if you are loyal to Ford and it certainly does not mat