 I have owned the car since November of 2010. My 2011 CC Lux Plus is a lemon, plain and simple! I did a year's worth of research on this car and was confident in my decision. All the experts, consumers and the magazines said it was a great car. The day I drove it off the lot was the BIGGEST mistake of my life. The electronics never worked from the start. Bluetooth does not work with my iPhone, nav system thinks I'm in Florida when I live in New York, transmission lurches the car backwards and forwards so much so that I can't parallel park it. Nav system and Bluetooth modules have each been replaced twice, they are JUNK. Car has been in for service 5 times and VW customer service is horrible