 I have owned a 2011 Edge for 5 months now, and for the most part it is a very good vehicle. Comfortable, well built mechanically, and gets the advertised EPA gas mileage if you take it easy. But as many other reviews have said, the SYNC/My Touch systems and everything connected to it such as Blue tooth, Navigation, etc were apparently released to market with no product testing.My wife and I have nicknamed the voice recognition system the "Voice Nonrecognition System". The navigation system seems to know only places that we would never want to go. I should have not dismissed it as a fluke when the navigation system had no idea where the Ford dealership was when we took it for a test drive. 