 We are a large dog rescue. We own three vans: a 2014 Nissan, a 2016 250XL Transit Hi top and a Chevy cargo van. We use these vans to get dogs from shelters and move them to safety so a reliable van is a big deal. We decided to spend big and buy what we thought would be a workhorse for us. $48K and what we bought was a lemon. DO NOT WASTE YOUR MONEY. We have replaced the transmission (cost nearly $5K and that was to rebuild it not replace it), the AC has gone out, the catalytic converters have gone out, we've replaced a million sensors. It never ends. The day we drove the car from the lot (we had ours built to spec) the back door handle broke off. That was an omen.  It's out of warranty so Ford doesn't care, but a cargo van that is carefully maintained should not be in the condition it's in after 20 months of use.  I will never ever ever buy a Ford again because they know they have a problem with the transmission and they don't care that they just ripped off a charity.