 I purchased a brand new German automobile with great credentials and reviews in the safety, performance and reliability categories. I've been dissapointed from about 6 months after my purchase on. I've had multiple problems and numerous return trips to the dealership. However, after two years they do have a fix for the trunk. They will install new hinges that actually do not require prying open and then slamming the trunk down. Go to dealership and have them order the new hinges for you. 