 This is my third A6. I loved my other two and actually went to a new dealership for the third and had a wonderfully helpful sales person. The third one is the best looking of my three and I was so ready to love it. I hate it. Literally, the worst car I have had since my first BMW 7 series. I bought the prestige model with all the technology packages including the heads up display and driver assist. Truly, almost nothing works right. I can't input addresses into the GPS, the brake assist never works, it rattles like the frame is not welded onto the frame, the phone system and voice activation never gets names rights and I constantly loose calls that I am able to keep when driving the same route in my wife's Mercedes. I have been on the phone with 'Audi Experience' no less than 20 times. I have been through endless fights with service where I can demonstrate what is not working, take screen shots and they admit they cannot fix it. The regional service rep was going to call his software guy in Germany except the guy was on vacation. I think I will need to look into 'lemon law' protection as this is intolerable. Going back to Mercedes or BMW. They are totally clueless. I went from being a loyal Audi fan to hating every day in the car. Buyer beware!