 CAr has approx 13,000 miles on it and the transmission shutter/slipping is getting progressively worse.  Dealer will not even talk about repairing it even though it didn't do it at time of purchase.  They say it works the way it is suppose to and the service guy says they know it gets that way.  Dealer should make people aware of the poor design before they buy it.  I am investigating lemon laws to see what can be done but again, the dealer will not even accept an appointment to see if they can fix it. They stick to the position it is normal. We are in our 60's and this is not the first car we have even owned -- but it will be the last Focus we ever consider and possibly Ford's in general. 