 I was sad to see that someone else had a Ford 2016 Escape that cut off going down the road.  Mine also said going down the road at 60 miles per hour that "the car was not in Park". Mine went a little further when all the screens went black and the window washers came on. I also recorded this with my phone.  The SUV stopped working several times and I took it to different dealerships.  None could find out what was wrong.  Each gave me a car to drive while it was being worked on. After the Horror Movie response I refused to get back into that car.  I tried to find out what to do to invoke the Lemon Law.  None of the dealerships had given me any of the paperwork, without the paperwork no attorney could help me.  I had a case manager at Ford but that is just a pacifier to keep me quiet. The dealership required that I take the Horror Movie Car back which I refused so they sold me another Ford 2016 Escape with penalties for high mileage on the next car.  I am now $10K upside down in the car.  Customer service is a real joke.  Attorney's can not help you without the paperwork trail that I had asked for each time Service agents at 3 dealerships said since I did not pay for the service and that it was a Warranty job that I did not need the papers.