 My rating for this review is based on the vehicle itself. It is reliable and has never broken down. It is also very comfortable and I can actually see over the steering wheel! (I'm only 5'). I bought it brand new in Aug. 2006 and have regular maintenance and check-ups at my local lube center. I never go to the dealer (they're overpriced). It currently has 74K miles.  Don't get me wrong, I love my Santa Fe! But I can't stand Hyundai's inability to cover things that they claim are covered by the warranty. At about 45K my SF wouldn't pass emissions. That was May 2014. I called the dealer because, according to the warranty, it was suppose to be covered for 8 yrs. or 80K for the emissions. It was just under the 8 yr mark. Dealer told me it's not covered, without even asking me to come in to look at it! So I called the 800 number. They gave me the same bs!  I had it fixed, Cost 410$. The very next morning the alternator went out as I was backing out of my driveway. Cost me another 400$. I think the mechanic did something to it. The only other thing was at about 54K my SF was hard to steer so I checked the power steering fluid and it was empty. As it turned out, it needed a new hose. It only cost me 94$ for the part and my brother put it on for me. He had a hard time getting to it as it was up behind the engine.