 I have been a big fan of Ford and GM cars with all their warts and issues, so this was a curious experience with Ford and its dealer at Lawrenceville, New Jersey. A car is really a sum of experiences. I bought a pre -owned Ford Escape Certified by Ford. Shocking gaps at all stages.1. Ford Pre certified. Was given a gar with broken bumpers and mechanicals. The dealer refused to change it the bumper and I also decide to focus on other transmission issues. After 4 weeks, car called in for a day. I got it after nearly 2 week. No loaner or rental.2. Service - the words dripped with honey but you know when you are spun. Ford directs you to dealer3. Its car - rough and cheap though functional