 I don't even know where to start. I have owned 31 vehicles in my lifetime, and undoubtedly this is --BY FAR -- the worst vehicle I have ever owned. It's been a nightmare from day one, and I have had it nearly 5 months now. Most importantly is how unsafe this car is. On 3 different occasions, and one of them being on a highway, this car just died, went into neutral while I was going along in the drive gear. It did not stall out, but just lost all power as if it were in neutral. I was lucky enough all times where I was able to turn off to the side of the road. Had I been in the center, or left lane on the highway, I could have been KILLED. It was as though the tranny went. All gears were neutral. I turned it off and waited a while, then restarted it. All 3 times the service engine light went on after restarting it. The gears worked again after the restart, but the car ran terrible after these incidents. Of course after the first occurrence, I brought it back to the dealer. They said it was some emission computer glitch or something and that it was okay now. It was okay for a few weeks then did the same exact thing. Now the dealer had it for 4 days. They pretty much said the same thing after changing out some emission parts, putting in brand new oil, filer, and a cat.... converter. That was good for a few months when the same thing happened again just a few blocks from my home. Right now it's in my driveway. I would NEVER sell this to anyone. I would never even think of putting someone else in this danger. Right now I have a complaint in with the MVD, and I want the dealer to take this car back, because I will NOT go for number 4 breakdown, and risk my life in this travesty of a car. I implore everyone. Do not buy this car. I would not wish this 4 wheeled nightmare on my worst enemy. Even without those 3 harrowing events, this tranny was never right. Just shakes, vibrates, shutters, bangs and slips going up a steep incline. The radio is actually a joke. It's more like a toy radio for a little kid. You'd have to be within a mile of a radio station to pick any real clear signal. Also I noticed at night the headlights would dim way down for no reason, then brighten again ! The power door locks are now not working, and you have to turn the ignition switch fully 3 or 4 times before the starter catches. This car has worn me down totally. I will not drive it, not let anyone else drive it. It has to go back to the dealer, or the nearest salvage yard. Ford should be ashamed of themselves for this modern day Edsel. I would bet that the Edsel was probably a better car. By the way if I did not mention, it was a low mileage 2013 Hatchback. 21,000 miles when I bought it with a limited warranty that was another joke. Just do yourself the biggest favor you ever can, Stay FAR AWAY from this shameful mess. Don't even look at photos of it.