 The design of the vehicle inside and out are great and have a "tough" look and feel to it. There's lots of room, comfortable, and quiet inside. The power running boards integrates to the Expedition nicely, unlike the GM SUVs with the feature, which leaves unsightly gaps, unlike the Ford. Great comfort for all 8 seats. Plus the SYNC was easy to use. Build quality can be improved however. SYNC radio won't turn on using the power button, heated/cooled seats won't leave on, rear air suspension is noisy and vibrates, the power driver's seat rocks back and forth slightly, plastic chips and wood quality on steering wheel not good, chrome wheels has tarnish that was impossible to remove, etc. 