 Bought a new 2018 Red sport. Two days after purchase the lower touch screen malfunctions. Took it back to the dealer and was told I NEED A new DCU (the lower screen). I was told it would take 5 days. On the 8th day I had to call to find out whats going on and was told the part is on back order for a month. As of today the month has come and gone and still no car and no idea when I would get it back. Inifiniti customer care has to be the worst in history. I have been lied to and my calls have gone unanswered. They tell me dates, then when the date passes I have to call and then im told another date with no explanation as to why the change. Ive searched the internet and found that the DCU is an on going issue for infiniti since 2014 so they know about it, but when I originally asked if this is something that happens alot, I was told no. This has been my worst purchase ever. The look , power and handling of the car is fantastic but the unreliability of the electronics and the terrible customer service makes this a bad buy. I gave up a reliable Lexus I had for 11 years for this car and it broke in 2 days. This is my first and last Infiniti. After I get it back i need to find a way to get out of it before anything else happens"