 Poor engineering with the backing of a company that doesn't know what customer service is. 4 years of ownership with visits to 5 different Ford dealerships I never want a Ford again. The vehicle is known to go through tires fast so no tire company will replace them during the "warranty". Brake lines wear at 40k and the dealership I bought the car from along with a premium warranty said that at 40,001 miles it wasn't their problem. The 2 visits beforehand all it needed was silicon spray to fix it. My transmission has had problems from day 1 of delivery, but again its not their problem. Please consider alternative vehicles and automotive companies before purchasing a Ford.