Error retrieving information from server [DF-CHARTA-01} I am getting this message when trying to get onto Google Play store. What does this mean and how can I correct this?
It looks like this error is related to G Suite (formerly known as Google Apps).  Your account administrator most likely disabled Play Store recently.  If you are not an admin and cannot ask the admins to re-enable Play Store, your only option is to add a personal Google account to your phone, and switch to that account in the Play Store as described here.


  To get rid of the error [DF-CHARTA-01] one can always add a new
  account to his Android-phone, then go to Google Play menu and switch
  Google Play to use the latter. To do so one has to follow the steps: 
  
  
  Open Google Play;  
  Tap Settings;  
  You will see the name and email address associated with the account you are using;  
  To select a different account, scroll down Selector;  
  Select the account you want to use and tap on it.