Check whether moto g 2nd gen refurbished or not I bought moto G 2nd gen mobile two days ago from Flipkart. Phone is nice but sometimes it has some lags, battery doesn't stay more than 4 hours of continues use of 3g. I found a small dot size crack in top of my phone but it just didn't matter and I continued using the phone. After seeing some posts here I wondered if this phone is refurbished or not. I can get to the RTN menu by typing neither *#*#786#*#* nor ##786#. Also I tried something like installing launcher pro and selecting shortcut from hidden menu. But nothing worked. Now I want to know how can I find out if my mobile is refurbished or not. My mobile came with the Android Lollipop update.
You can contact your wireless carrier and give them the IMEI.  They'd able to tell you if it's been activated on their network before, at least.

You can also contact Motorola to check on the status of the warranty and whether or not the phone has ever been sent back to them for service, etc.

The IMEI is the "International Mobile Station Equipment Identity" - a number you can usually find in the "About Phone" section of a phone's settings.  On your phone I think it would be Settings > About Phone > Status.