Trouble answering calls on Motorola G When my phone rings my screen is black - to unlock I have to press the button on the lefthand side which then ends the call.It used to automatically show the caller id but since an update I am unable to answer any calls :(. Hope some-one is able to help me please. Thank you
First go to Settings -&gt; Apps -&gt; Disabled(Tab). If you can find Dialer or Phone please enable it and then check after restarting your phone.

If your Phone/Dialer app is not disabled then try these steps,


Settings -> Apps -> All(Tab) -> Dialer
Clear Cache and Clear Data
Disable it and restart phone and Re-enable the Dialer app.


If problem persists you can for emergency purpose attend calls using your motorola headset.