One purchased app stuck at "Starting download..." but others download fine I purchased an app from the Android Marketplace and the download will not start. It is stuck at "Starting Download..." and none of the suggestions on the support
site worked. I can download other apps just not the one I purchased. My credit card was charged for this app -- it was charged twice in fact (I think that could be the issue maybe?)

I emailed Google support, and they responded with the following:


  
  Cancel and restart the download(s)
  Reboot your device
  Sign in and out of Google Talk repeatedly to restore connection to our servers:
  
  
  Go to your device’s app launcher, and press the Talk app
  If you’re already signed into Talk, press Menu, and then touch Sign out
  Launch Talk again to sign in (if you are unable to sign in, please let me know)
  
  Clear the Market cache (Menu > Settings > Applications > Manage applications > All > Market > Clear cache)
  Clear the Download Manager cache and data (Menu > Settings > Applications > Manage applications > All > Download manager > Clear
  cache and Clear data)
  Ensure there is at least 20MB of free space on your device
  Try your download(s) using both WiFi and network (3G/4G) connections
  Try to initiate your download from the Web (market.android.com) instead of the device
  Ensure firewalls are not blocking access to ports required for Android Market (TCP and UDP 5228)
  Confirm that there is strong connectivity on your device, and contact your mobile service provider if you aren't connected
  Uninstall Market updates by visiting:
  
  Settings > Applications > Manage Applications, selecting "Market"
  under the "All" tab or filter and touching "Uninstall updates"
  


I tried all of those things and responded that none of them worked. Their second response told me to perform a factory reset!

Before I do something that drastic, what else can I try?

UPDATE: I went ahead and did a factory reset and I still cannot download this app... any other suggestions?
I am not sure why this happened... I suspect it was due to my open issue with the Android Market team... however I suddenly got an email that my order for this app had been canceled:


  Hello JOSHUA, 
  
  Your order has been canceled and you have not been charged. 
  
  Reason: Other (describe below) 
  
  Comments: We could not complete your order in a timely fashion. Your
  order has been automatically canceled. Please retry your purchase.


I was then able to purchase and pay for the app again, and this time, it downloaded!