OTA update removed stock Contacts app (Galaxy Y S5360, Android 2.3.6 Gingerbread.XXMI1) My Galaxy Y S5360 did an OTA software update on 22 April 2014, and ever since then, after the phone rebooted, my Contacts app has gone completely!
The data is there, so I have had to download Contacts+ app from Google Play in order for me to call/text my contacts, but I can't add or edit any of my contacts.
I've contacted Carphonewarehouse, who I bought the phone from in January 2012, and they were unable to help. I've contacted Samsung, who got their remote assistance team to remotely delve into my phone (via Smart Tutor for Samsung app) and they were unable to help.
I've done a factory reset, no joy.
Apparently there is no option to reload the software update, as Kies is old and I can't update this because my phone is old and won't cope.
I am at a loss what to do!
I've raised a complaint with Samsung, so I'm hoping they will be sympathetic, but I won't hold my breathe.
Can anyone help?
download the required firmware bundle here
install Kies, or Samsung driver pack
unzip the package, You'll get 3 *.tar (or tar.md5) files
download Odin3 1.84 or 1.85
stop Kies
stop all active ADB sessions
start odin
do backup of your data and apps
charge your SGY at least 75%
remove SGY from USB or charger
start the device in Download mode
power off Your SGY
wait 30 sec
Press Vol Down, Home, and Power at the same time
When (about 5 sec) Warning screen appears, release Volume Down and Power, then (a bit later) Home
press Vol Up (You'll get Odin mode screen)
Browse the 3 tar files to odin PDA=PDA_xxxx.tar, PHONE=MODEM_ or PHONE_xxxxx.tar, CSC=CSC_xxxxx.tar
no PIT and/or BOOT files required - leave it empty!
leave all other fields and checkboxes default!
connect your phone, You must see yellow 0:[COMxx] in the first ID:COM and "Added" in the message box
Start flashing by the START button.
flashing will start immediately, see the progress in the message box, and progress bar on the phone
Wait 1-3 minutes, until green PASS! in the upper left
SGY will reboot, leave it as is for 2-5 minutes until startup finishes
if it stuck (eg boot anim loop) then:

- Start the phone in Recovery mode

- remove battery
- resinsert battery, wait 30 sec
- press Vol Up, Home, Power at the same time
- when Galaxy Y logo appears, release the Power button
- when Recovery menu appears, release the Home button first, then finally Vol Up
- select wipe data/factory reset (Vol UP/Down + Home)
- select reboot system now



When Android boots up, it's highly recommended to set your CSC via the dialer #272_your_imei_# (to see IMEI type *#06# in dialer) -> (it will erase all your data on the phone, but not the SD card)