Cracked screen, menu buttons non-responsive, need to wipe my phone! Ideas? HELP! Like so many of us, I have dropped my phone and cracked the screen on my LG optimus ls970... which, In my very special situation, makes the menu buttons stop working. However, unlike other posters, I can still SEE the screen. I even managed to somehow (and I have NO idea how) to get into the boot options. But I CAN'T CLICK THE OPTION TO WIPE THE PHONE OR CONFIRM. I can press my glass at a million angles and make the equivalent of a pretty, pretty light show, but the only portion of my screen that ever responds to touch now is the top-right corner.

I work for a security company and have customer-sensitive information on that device. I too have already received a replacement and need to send the old device back. ...I even have an old microwave and have SERIOUSLY considered both using it and "dropping" the phone in a lake before I send it back (as it is covered for water damage), but I have seen phones recover even from water damage. I have NO idea how I'm going to solve this. ...Thoughts?
The answers to Is there any way to erase personal information from my phone that has already been stolen? might help you here. Although your phone hasn't been stolen, the same solution seems like it would be appropriate to your case.

If you have sensitive information on your device, and your company doesn't already have a way to remote-wipe it, then what you work for is an in-security company. You should figure out what to do about lost or stolen devices before it happens. Right now, you're putting your customers at risk.