Factory reset disabled by server policy My phone (LGL15G running 4.4.2) has been behaving suspiciously, and since it is relatively new and I do not have any important data on it, I thought it would be best to wipe it.

When I select settings > backup &amp; reset, the factory data reset option is greyed out, with the sub-heading reading: "factory data reset is disabled by server policy". 

I unchecked my backup provider (Google) on the same screen (backup &amp; reset), and the factory reset option is still greyed out with the same message. How do I get it to allow me to reset?
If you cannot factory reset from  Android due to  a server policy, you can do a hard reboot via the recovery mode. From LG's website1:


  
  Using the hard reset
  
  If you cannot recall your unlock pattern, PIN, or password, you need to perform a hard reset to access your phone.
  
  When the phone is turned off, press and hold the Home Key  + Volume Down Key  +Power/Lock Key . When the screen shows the LG logo, release thePower/Lock Key .
  
  When the screen displays an Android robot animation, release the other keys.
  
  Leave your phone for at least a minute while it performs the hard reset, then your phone will reboot.
  


That should bypass any policy. Of course,  all the user data will be wiped.



1: The link is dead now. Gives error 404.