Bluetooth disconnects when starting to play music I have a Jabra Move headset that has been working wonderfully for months. However, today it started having connection problems to my Motorola Moto Z: it connects and remains connected indefinitely, as long as I don't start playing any sound. 

If I have sound from Google Music or Facebook, the head set plays 3 seconds, disconnects, and reconnects. I have no idea how to solve this.

Here's what I tried:

 1. Restarting mobile phone
 2. Restarting headset
 3. Reset headset
 4. Unpairing and pairing back


I am running Android 7.1.1
I have no idea how to fix this :( please help
Please do share which version of Android is installed.

Assumption made, there was a recent update to Moto Z  to Android 7.1. There is a high possibility that the bluetooth headset + Moto Z + Wifi versions are now at conflict. From experience with most bluetooth devices, Moto Z will have to rollout a fix or you can get another headset. 

Or you can try this


Disable the wifi + hotspot.
Unpair the devices.
Restart both Moto Z handset and the headphone.
Pair both devices.


Looks like a long list, but takes less than 2 minutes to do. Hope it helps.