Phone ringtone does not play M moto G 2nd gen is not playing default phone ringtone. Even if I try to select the tones from the list they don't play the sound. Rest all the tones are working properly.
First thing to do is ensure your phone ringer is not on silent or that your volume is not set too low. The next thing is to check if the file itself is corrupted. Use your File Manager to play the sound directly from storage. If it plays there but still won't work as a ringer, you should backup and format your phone. Good luck.