Should I change the battery of my Samsung A7 (2018)? My phone shut off completely a few hours ago. It was at 20% and somehow it jumped to 0% and shut off. I didn't know what happened so I just put it to charge.
I had this phone for 2 years, if not 3. I've been using it everyday, nearly all day. For like 5-6 months I've been using it till it was at 20% percent and charge it till it was 90% ( I never used it till it was 0%). But in the first 2 years I used to let it charge overnight. I stopped doing this since July 2020( I think).
I tried my best to not use too much battery, I closed background apps, limited my brightness and leave it alone when it heated up( it started happening quite often for the last few months, but not that much).
It does charge normally.
I read an article about this kind of thing and what to do, and one of them was to do a factory reset. I don't want to do that.
Should I change the battery? I had this phone for like 3 years, I think I should change the battery.
Try other battery. If phone work properly than you can change battery.
Use code *#*#4636#*#*. go to battery information. If health is not good. Change the battery.