Unable to find arduino on device manager I have just got a new Arduino robot for Christmas and I have plugged my robot into my computer and I have read the instructions from the manual that the robot was provided with and told me to go to the device manager in the control panel and look under unknown devices, unfortunately I was unable to find it. However I looked under ports and I found that there were 3 ports, I eventually found out that if I took the Arduino plug in and out of my PC that port COM5 was the Arduino, the problem I am having now is to know how to get this port to recognise my Arduino



one error that always comes up when trying to upload the code onto COM5 is this:

avrdude: stk500_getsync() attempt 9 of 10: not in sync: resp=0xa1
avrdude: stk500_recv(): programmer is not responding
avrdude: stk500_getsync() attempt 10 of 10: not in sync: resp=0xa1


This is what the arduino looks like
 

Link for where I brought the arduino kit from:
https://www.amazon.co.uk/ELEGOO-Tracking-Ultrasonic-Intelligent-Educational/dp/B01M6YHRJ4/ref=sr_1_1_sspa?keywords=elegoo+robot&amp;qid=1577982862&amp;sr=8-1-spons&amp;psc=1&amp;spLa=ZW5jcnlwdGVkUXVhbGlmaWVyPUEyVjVXTk9VMDlUTTg1JmVuY3J5cHRlZElkPUEwMjc4NjYwOEVGNEoxM1Y0QzIwJmVuY3J5cHRlZEFkSWQ9QTA4OTA1NzAzTTNBVFJMV09aVjJRJndpZGdldE5hbWU9c3BfYXRmJmFjdGlvbj1jbGlja1JlZGlyZWN0JmRvTm90TG9nQ2xpY2s9dHJ1ZQ==



This is what shows up on the arduino IDE when I select COM5 (which should be my arduino)
It seems your computer recognize the serial port of the Arduino device, but doesn't know how to 'talk to it'.

In most USB to TTL devices (that are included in Arduino and ESP8266 boards) you need to install their driver (like CH341 driver) BEFORE you plug in your device.

Please try to find/identify the 'USB to Serial' chip you have on the board, and install its drivers.

Good Luck!