Can't Upload Sketches to Arduino Nano Every first-time builder here.  I just got my Arduino Nano Every in the mail from Mouser, and I'm trying to upload a modified version of the blink example to my new brand-new board.  However, every time I try to upload a sketch, the IDE just spins its wheels for around 5 minutes before giving up.  I've been trying to look through similar questions and haven't found anything that has solved my issue.  My OS is Windows 10.
Here's a snippet of the log (I've turned on verbose reporting for compilation and upload):
Arduino: 1.8.13 (Windows 10), Board: &quot;Arduino Nano Every, None (ATMEGA4809)&quot;
…
Forcing reset using 1200bps open/close on port COM1
…
         Using Port                    : COM1
         Using Programmer              : jtag2updi
         Overriding Baud Rate          : 115200
avrdude: jtagmkII_getsync(): sign-on command: status -1
avrdude: jtagmkII_getsync(): sign-on command: status -1
avrdude: jtagmkII_getsync(): sign-on command: status -1
avrdude: jtagmkII_getsync(): sign-on command: status -1
avrdude: jtagmkII_getsync(): sign-on command: status -1
avrdude: jtagmkII_getsync(): sign-on command: status -1
avrdude: jtagmkII_getsync(): sign-on command: status -1
avrdude: jtagmkII_getsync(): sign-on command: status -1
avrdude: jtagmkII_getsync(): sign-on command: status -1
avrdude: jtagmkII_getsync(): sign-on command: status -1
avrdude: jtagmkII_getsync(): sign-on command: status -1
avrdude: jtagmkII_getsync(): sign-on command: status -1
avrdude: jtagmkII_getsync(): sign-on command: status -1
avrdude: jtagmkII_getsync(): sign-on command: status -1
avrdude: jtagmkII_getsync(): sign-on command: status -1
avrdude: jtagmkII_getsync(): sign-on command: status -1
avrdude: jtagmkII_getsync(): sign-on command: status -1
avrdude: jtagmkII_getsync(): sign-on command: status -1
avrdude: jtagmkII_getsync(): sign-on command: status -1
avrdude: jtagmkII_getsync(): sign-on command: status -1
avrdude: jtagmkII_getsync(): sign-on command: status -1
avrdude: jtagmkII_getsync(): sign-on command: status -1
avrdude: jtagmkII_getsync(): sign-on command: status -1
avrdude: jtagmkII_getsync(): sign-on command: status -1
avrdude: jtagmkII_getsync(): sign-on command: status -1
avrdude: jtagmkII_getsync(): sign-on command: status -1
avrdude: jtagmkII_getsync(): sign-on command: status -1
avrdude: jtagmkII_getsync(): sign-on command: status -1
avrdude: jtagmkII_getsync(): sign-on command: status -1
An error occurred while uploading the sketch

Here are the settings I'm currently using:

Board is set to Arduino Nano Every, using Arduino MegaAVR Boards
1.8.6
Registers emulation:  none (ATMEGA4809)
Port:  COM1 (there are no other options that appear for me, and no
other port pops up in the device manager when I plug the board in)
Programmer:  Onboard Atmel    mEDBG (UNO WiFi Rev2)

Here's what I've tried so far:

Disabled antivirus
Uninstalled and reinstalled Arduino IDE
Turning on registers emulation
Restarting computer
Resetting board
Using different USB cables
Using different USB ports (3.0 and 2.0)
Manually installing Arduino drivers to Windows (Windows said the most
up-to-date drivers were already installed after I specified the
directory to search in)
Nothing is connected to the board.
The pin-13 LED blinks, so there's a bootloader on the board.
I've reset the board before uploading.

Any help would be very much appreciated.  I'm about to give up and just return the board and swap it for a different one.
Here is a trick I use on some boards but first be the baud rate is the same in the terminal as in the sketch (Serial.begin(115200). If so then remove everything then put a jumper between ground and reset. Then put a jumper between TX and RX (pin o and pin 1 on uno). launch the IDE and what you type in the console should be echoed back to you. If this works the hardware is connected fine.