I just need some advice or assistance if possible? I'd really appreciate anyones 2cents on this I sent BTC from Paxful to an exchange called LAtoken. $36 worth of BTC was sent, nothing major to anyone else but really huge to me. Cope pasted and confirmed address. NO btc arrived almost a day later.
When I check on the blockchain the address says
&quot;This address has transacted 2 times on the Bitcoin blockchain. It has received a total of 0.00022816 BTC ($13.04) and has sent a total of 0.00022816 BTC ($13.04). The current value of this address is 0.00000000 BTC ($0.00).&quot;
The exchange is not answering as well so I'm lost. So frustrated and wondering if the money is lost. I would love to just be sure.
here is the Txhash
9875516de2037143c60ae2bb84d3cf18678c0c906a9c712eddd36e65018f5d6f
here is the address
1J4TJDRuCvTJ9hCL7cXihtAZbM3THVKC6d
This is from LAtoken faq:

I can't see my deposit
If you have made a deposit to your LATOKEN account, but the amount is not
reflected in your balance, it might be caused by one of the following:

Deposit was below minimum deposit, please refer to min amount on
deposit screen. In this case, deposits are considered unrecoverable.

Deposit has wrong/missing memo - create a ticket and tell us the
correct memo, we will deposit it manually (may take up to 1 week).

Deposit was not yet processed on the blockchain. Here are the
approximate time frames after which you should create a ticket:

~30 minutes for ETH, ERC-20, NEO;
~1.5 hours for BTC;
~3 hours for NIMIQ, Mircoin;
~30 days for BAYR.




My guess is that your deposit is below minimum deposit but I don't have an account there and can't check; if not, you can send the transaction ID to their support following the link above and ask them to verify.