How to retrieve unspent outputs on mSigna Due to an upgrade, I had to recreate my wallet (vault) file from scratch - a process that took over a week. During this time, I was able to spend one coin (sending it to blockchain.info) because I somehow managed to find an old copy of the software and it worked for one transaction only and then fell over. That appeared to work fine. When looking at the 'watch only' address imported into my blockchain.info wallet, it showed the spend plus the remainder at that address being sent to another address starting with '3'. I was comfortable with this because mSigna wallet addresses start with '3' because they can be multi-sig wallets. However, when mSigna finally completed syncing my new vault file, the unspent coin actually shows up in my list of wallet transactions as 'spent'. Obviously this is a shock to the system - it's quite a bit of coin.

However, I think what happened is that the address of the unspent output is somehow not in sync with my wallet and that's why I'm showing a balance below that which I should truly have.

I can think of two possible paths forward:


If I can get the private key from mSigna, I can move the funds manually through a site like blockchain.info, or
I try to re-sync the entire wallet again - and wait a week or more


Are there any other ideas worth considering? Thanks in advance for your help.

Jim
Can you please send the sharedacct file to support@ciphrex.com? Thank you!