why is my generator running but you cant plug in anything
Did you check to verify the circuit breakers haven't tripped. I attempted to find a manual on line and was unable to download the file from the SmartTool web site. I was checking to see if the unit came with replaceable brushes in the generator. Brush failure is pretty common issue with discount generators. If you can get replacement parts they are usually easy to replace. It can be as simple as unscrewing the cap, pull out the spring and carbon brush and install the new one. If you remove the old ones a local small engine shop may be able to match them up with a generic part.