Why does my Whirlpool washing machine's lower agitator rotate, but the auger does not?
Turns out I needed an Agitator Cam Kit. I found one on Ebay for $3 and $5 s/h. A video I watched on Youtube shows that this is about a 10 minute repair.
Basically the Agitator Clutch Dogs were worn down and no longer catching. So the lower &quot;agitator&quot; worked just fine, but the upper &quot;auger&quot; didn't spin very well and could be stopped with one hand.
Follow-up
The repair was far from 10 minutes... more like 2 or 3. This was a super simple repair, and I didn't need to replace everything... just the clutch dogs.