pg_stat_statements empty with administrator user and unusable for other users
I found the solution, when we enable the extension on database creates a function seems that someone remove the function (there are many users on with database user), we recreate it and now works properly, thank for your help Vérace.

portaldb=&gt; \df+

                                                                                                                                                                                              List of functions
   Schema    |           Name           | Result data type |                                                                                                                                                                
                                                                                                                                                          Argument data types                                               

                                                |  Type  | Volatility | Parallel |  Owner   | Security |  Access privileges  | Language |       Source code        | Description 
-------------+--------------------------+------------------+----------------------------------------------------------------------------------------------------------------------------------------------------------------
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
------------------------------------------------+--------+------------+----------+----------+----------+---------------------+----------+--------------------------+-------------
 portaldb | pg_stat_statements       | SETOF record     | showtext boolean, OUT userid oid, OUT dbid oid, OUT queryid bigint, OUT query text, OUT calls bigint, OUT total_time double precision, OUT min_time double prec
ision, OUT max_time double precision, OUT mean_time double precision, OUT stddev_time double precision, OUT rows bigint, OUT shared_blks_hit bigint, OUT shared_blks_read bigint, OUT shared_blks_dirtied bigint, OUT shared
_blks_written bigint, OUT local_blks_hit bigint, OUT local_blks_read bigint, OUT local_blks_dirtied bigint, OUT local_blks_written bigint, OUT temp_blks_read bigint, OUT temp_blks_written bigint, OUT blk_read_time double
 precision, OUT blk_write_time double precision | normal | volatile   | safe     | postgres | invoker  |                     | c        | pg_stat_statements_1_3   | 
 portaldb | pg_stat_statements_reset | void             |                                                                                                                                                                


                                                | normal | volatile   | safe     | postgres | invoker  | postgres=X/postgres | c        | pg_stat_statements_reset |