Need some assistance on MySQL Sub query
You need to filter you subquery with call_type='SALES', then run:

I use your information:

INSERT INTO test.Dash_Agent_Disp
    (id,emp_id,call_start,call_end,call_type)
VALUES
    ('1','20043','20:20:10','20:21:19','SALES'),
    ('2','20043','20:25:34','20:27:12','NON-SALES'),
    ('3','20044','21:25:34','21:27:12','SALES'),
    ('4','20044','22:25:34','22:27:12','SALES'),
    ('5','20044','22:45:34','22:47:12','NON-SALES'),
    ('6','20043','21:25:34','21:27:12','NON-SALES');


Query: 

SELECT 
    d.emp_id, 
    count(d.id) total, 
    (SELECT COUNT(*) FROM Dash_Agent_Disp WHERE call_type='SALES') as total_calls,
    d.call_type
FROM Dash_Agent_Disp as d
WHERE d.call_type='SALES'
GROUP BY 
    d.emp_id,
    d.call_type;


Result:

mysql&gt; SELECT  d.emp_id,  count(d.id) total,  (SELECT COUNT(*) FROM Dash_Agent_Disp WHERE call_type='SALES') as total_calls, d.call_type FROM Dash_Agent_Disp as d WHERE d.call_type='SALES' GROUP BY  d.emp_id, d.call_type;
+--------+-------+-------------+-----------+
| emp_id | total | total_calls | call_type |
+--------+-------+-------------+-----------+
|  20043 |     1 |           3 | SALES     |
|  20044 |     2 |           3 | SALES     |
+--------+-------+-------------+-----------+
2 rows in set (0.00 sec)

mysql&gt;