Help to find the right tyre for my Scott ebike
There are many questions here about this topic, but: bicycle tires (mostly) all have both an official ISO designation, which is a pair of numbers &quot;XXX-YY&quot; where XXX is the diameter of the bead and YY is the inflated width. If you look, you'll probably be able to find something like &quot;622-45&quot; somewhere on your tire.
Tires all also have at least one nominal or colloquial name, and usually more than one, and there are many instances where one of those nominal names looks similar or identical to a different size's nominal name. There is some geography and chronology at play with the whole thing.
622 is the bead diameter for 700C, 29&quot;, and the more common of the two 28&quot; sizes. Some countries are still hooked on the 28&quot; naming convention for what the rest of us know as either big 700C tires or in some cases little 29&quot; ones. The other 28&quot; size is a different bead diameter (635) altogether, and is regarded as fairly common in some parts of the world (Netherlands) and totally weirdo in many others (North America). Tires are not usually made in market/region-specific versions, so ones that might wind up sold in northern Europe and thereabouts often have all the pertinent size labels on them, the stereotypical examples being trekking, touring, and urban models from Schwalbe and Continental. It is confusing and that's why your startled shop person was confused.
The 622x25 on your rim is telling you its internal width. Internal width is the most important determinant of what your width options are that will fit on your tire.
There are many tires now made in the 700x40s &quot;monster cross&quot; category that should work well for you. Your bike may or may not be able to take something larger, like a 29x1.95 or 622-50 or whatever the heck, depending on its clearances. Your wheels can take them. It is wise to stick with ones that are intended for e-bikes; while not mandatory, the distinction is meaningful because those tires are overbuilt to take the constant high torque of ebikes. There are sufficiently burly tires that don't necessarily call themselves out as ebike tires that would also be fine, but there are some that would be too light and supple for the application too.