Align Alfine 11 when the bolt does not go far enough?
The 'bolt' that the user manual refers to us usually known as a 'barrel adjuster'. Their function is to effectively shorten or lengthen gear or brake cables relative to their housings. In your case this is used to fine tune the cable length to achieve proper gear selection in the hub.

Your problem is that the cable is either too long or short even when the barrel adjuster is at the extremes of adjustment. What's probably happened is that the cable has stretched or the housing has moved a little bit (common in new bikes). The user manual seems to show there is a little clamp on the cable that locks into the hub, the position of that clamp probably needs to be adjusted to bring the gear alignment back into the adjustment range of the barrel adjuster.

If you're not familiar with bike mechanics I'd take it to a bike shop for the adjustment. If the bike is new you should be able to take it back to the shop you bought it from for free adjustments (at least that's common practice I the US, I would assume the same is true in the Netherlands).