Who is this character in Wagnaria / Working?
that is Maya Matsumoto, the self proclaimed "perfectly normal" member of the staff.



On the 13th episode of the first 2 Seasons she has a speaking role in which in the first season she actually introduces herself. she also has a speaking role in the 3rd episode of Season 3

Also in the Artbook that comes with the Season 2 Premium Edition from NISA you can find her making comments on a number of pages