Sold BC but funds not received into Bank
this is Coinify representative writing. We are sorry to hear that you have experienced issues using our sell service and would like to ensure that everything is in order. Unfortunately, based on this post, we cannot identify your specific case. Could you please submit a ticket to support@coinify.com with identifying info from the email address associated with your account? If you have submitted a ticket already, please refer to the ticket id in your email. At the moment we are experiencing longer response times (https://support.coinify.com/Knowledgebase/Article/View/197/0/why-are-bitcoin-transactions-taking-longer-than-usual) but we want to assure you that every order and support request will be taken care of. Thank you for your understanding. 

Best regards, Coinify team