What is "non-immune immunoglobulin"?
The term "non-immune immunoglobulin" is both confusing and non-standard in the immunology field - "pre-immune" is sometimes used, but not always accurate. A negative control is as they describe - the same diluents and components of the sample incubated with the antibody of interest, only they use a non-specific antibody of the same isotype that is not expected to bind to any targets in an "immune-dependent" manner - the "usual" way you think of an antibody binding to a target antigen. However, antibodies can bind samples in an immune-independent manner, via protein-protein interactions (the sample was insufficiently blocked) or to Fc receptors, for example.

The non-specific antibody can be from several sources - a pre-immunization bleed from the animal that generated a polyclonal primary antibody, an antibody to a target not expected to be present in the sample, such as KLH or GFP, or a monoclonal antibody engineered or screened to not bind to anything.