Is it okay to file administrative complaints about problems with the facilities and services in an academic settings?
Your best bet is to use safety in numbers: a single complaint won't lead to much of a response and may cause some friction for you in the future.

If you can organize a large number of students to complain, though, it may be possible to achieve much stronger results. Moreover, it is unlikely that the administration will be able to retaliate against a large group at the individual level. (You might not want to be perceived as the "ringleader" if you are worried about possible repercussions.)