How can TAs encourage institution to use different administrative software
The university started asking senior staff and students their opinions about some of this teaching software.


One thing you might do to figure out who, specifically, is behind this request. Did you see the e-mail by which this request was made? Whose name is on it?

In my opinion, it is fine to send an e-mail to this person and write something like the following:


  Dear Dr. So-and-So,
  
  I learned that the university is conducting a survey of its senior staff and students about Software X. I am a [your job title], so I was not included in the survey, but I use this software frequently and would welcome the chance to share my opinions. Could I please participate in the survey, and if so then how?
  
  Thank you very much.


Your message might be ignored, but it might not be. I have learned that some (not all university administrators are receptive to this sort of request.