I cant get texts on my Android phone from messages on my Macbook
The problem is likely on the sending side, and you certainly can be sure your accounts are set up correctly before you pester them.
See about removing your SMS from your mporarily while you test.

https://support.apple.com/en-us/HT201349
Contact switched to Android; how to send texts instead of iMessages?

Once you’re sure your account wasn’t told to register messages for you instead of SMS.
Point them to a couple things that can cause their Macs to not send an SMS.
If can send to some SMS but not you, specifically, focus them on your contact card.

Messages.app on macOS won&#39;t send/receive/display messages to/from one specific contact

If they can’t send to any SMS/Android it’s their SMSs forwarding that needs a look.

Messages app on my Macbook Pro stopped sending to Android