Vertical lines on left side of MacBook Pro screen
I took it to the genius bar and they said the crack itself was accidental damage so couldn't be fixed under warranty.

However the employee looked for other damage which could be and found that the space bar had been rubbing on the screen causing a little damage, and that could be replaced under warranty so I got the entire repair for free. The total cost would have been £558 plus tax.

I should get it back sometime this weekend. I'm impressed by Apple support this time.