Recovering iPhone camera roll from iMac
The clerk at the Verizon store was an idiot.

Getting your stuff from the old iPhone to the new is simple but not automatic.


Back up your old iPhone to your computer (encrypt the backup so it saves passwords)
Plug your new unused iPhone into your computer and when prompted by iTunes restore from backup. Use the backup you just made from your old iPhone.


That will do it. It is important to NOT set up the new iPhone before you plug it into your computer. iTunes will recognize a "virgin" iPhone and ask you what you want to do.

You should be able to set up Photos and iTunes to sync what you want from your Mac to your new phone. Just leave the phone plugged into your Mac and open each and set your preferences.