Can't level CR10 as nozzle is touching the glass
If the nozzle is touching the bed, you need to further screw down the bed. If the springs under the screws are already fully compressed, you cannot lower the bed further and you will need to move the Z-endstop up. Note that there are handy fine tuning aids you can print to help you with this, see e.g. this fine tune part for your printer. Note that this issue is not uncommon, I've read that more people encountered this.