3D scanner data acquisition
The Creaform EXAscan is according to the manufacturer a laser based machine. This means that it determines data points and their positions by some triangonometry done with a laser, 32.000 times a second, resulting in very high density point clouds. This demands a powerful program to work with.

At some point, your company used Rapidform, which costs a wooping 10 to 30 grand for a license. Other software in this niece are - according to a solidworks thread - Geomagic and PolyWorks. The gist of the thread seems to be that these "big 3" were the best ones at the market in 2011. However I have no idea if they work together with the given hardware or what the later two cost.