CR 10 mini not detecet as Serial interface (Win 10)
I use linux, so I am not familiar with Win10 stuff. But, it seems that the device driver has asked the USB device for its identifying codes (PID and VID) and got no recognisable response. Could be a bad cable, but you seem to have checked that. Could be a fried USB interface chip, so check whether you have any luck trying to connect to any other computer. If you can find someone with a linux machine (or you have something you can run linux on), the logs will tell you a lot more about what has been tried and what failed (or not).

Note that the parent USB device is VID=8087 (being Intel Corp.) and PID=0024 (being the Integrated Rate Matching Hub) - see https://devicehunt.com/search/type/usb/vendor/8087/device/0024.