remove password from my verizon S4 mini
I FIGURED IT OUT!! I went back into factory reset mode because it had other options on the list besides factory reset, I noticed that it had something about cache and then i remembered that when you want to do a clean install of anything and want to start from scratch, you have to make sure that you clear the cache too. So that's what i did first and then i did another factory reset which worked this time. No more issues with the forgotten password!!! – elaine.c