Some games force use of gamepad controls instead of touch controls
K. Try looking into the web View application. Is the Q7 using Chrome as web View or Google's web View from the play store?
They are different. You could be stuck in the web View or you've got an overlay app that you have to manually find by uninstalling one app at a time, checking to the if it works after each time. The update on Nov. 1, 2019 should have probably solved the issue. I like the increase to 9.0 system. Good luck. PS These phones are tanks! But, the framework leaves much to be desired.