Unable to install apps on new Android one device due to google play 489 download error
Happened to me as well when I first got my Nexus 4, but it was somehow sorted out. It is possible that I "forgot" the WIFI network and then connected to it again but I'm not sure.

Try to see if you can download apps through the web version of the play store: (from your computer, I mean)
https://play.google.com/store

This isn't an issue that should get you to return the phone to Amazon, I'm pretty sure it is a software problem.

Solutions that I came across

Solution 1


logging in Google App store using your gmail id in your pc.
Select the App that you want to install.
Click on install .
Make sure at the same time you mobile is connected to wifi. Then App will automatically get downloaded and installed in you mobile.


Solution 2

I not only tried all the above steps I also got my mobile formatted but it didn’t work. More so, I got it replaced. Still not sure what’s the problem – maybe it’s the mobile maybe it’s the google app store. whatever it is, I found a way to use wifi to download from play store.
It’s quite simple actually, start downloading using your normal data connection and quickly switch wifi. It will automatically start using wifi to download stuff.
Use Go widget for switching if you want to.

I don't know if they will work but it's worth a shot...