Remote Control option NXT Mindstorms
We had the same problem.  The current version of the Kit ships with version 2.1 of the software which does not have the "remote control" item on the Tools menu.

We uninstalled this version, downloaded version 2.0 from the below link... and bam...  the "remote control" option is there and it even works great through our laptop's Bluetooth connection.

Where can I download the LEGO Mindstorms NXT 2.0 IDE?