Nano-like Board - Programmer Not Responding
That is a Chinese NANO clone, using the notorious CH340G chip.

macOS does NOT have a driver, and it is difficult, if not impossible to get a driver which 1. macOS will let you install, and 2. Actually works.

I do not know the state with current Windows.

In my experience, in addition to poor support the chips are unreliable and fail to respond.

You could try using a Uno as ICSP, bypassing the boot loader, or (untried) use an external USB serial interface. Both of these approaches are documented on the Arduino site.