on logging into civi we are getting the following error message, can anyone direct me as to a solution?
You'll need database access and grant all permissions to the user 'pascrm49_drupa86'@'localhost' for the 'pascrm49_civicrm' database.
Something like
grant all on 'pascrm49_civicrm' to 'pascrm49_drupa86'@'localhost';
Theres probably an official direction somewhere but this is just to get you out of a bind if your civicrm install is broken.