Brand new Pokemon Cards bent in packaging!
According to the Pokemon.com FAQ

My cards were ruined, can you replace them?
Company policy dictates that we only replace products damaged through manufacturer error. In addition, we do not keep inventory of individual cards here, and are unable to offer 'card for card' replacements. We recommend that you try to return your purchase to the retailer if your cards are damaged for any reason other than manufacturing error.
If you feel your cards were damaged or altered due to a manufacturing error please scan each card in question front and back and send in a ticket to prodhelp@pokemon.com with your first and last name, your proof of purchase, your date of birth, and address.