How to send shadow rays to window light source with glazing
Most renderers allow you to set a flag on an object to make shadow rays ignore it (so it won't cast shadows). You could set this flag on your glazing.

That said, it's not unusual to make it so that refraction is disabled on shadow rays: that is, if they would be transmitted by an object, a child ray is traced in the same direction, ignoring any refraction that would be caused by the ior of the material. Although this gives wrong results for objects such as crystal balls, you need photon mapping or similar to get good results for that situation anyway. Just tracing a child ray is an easy way of making objects like stained-glass windows give simple coloured shadows.